Tiket.com Partners

Introduction

Tiket.com is a website and platform for travel and entertainment online booking. The products offered are airline ticket, hotel, train, and event/concert.
Tiket.com also provides a business opportunities either through affiliation or offline reseller/agent using the DOTA system (Distribution Online Tiket.com Agent). The benefits become a Tiket.com agent are :

  • Have more than 1,500 hotel partners throughout Indonesia and 98.000 hotels around the world, 69 flight destinations throughout Indonesia and regional, and the first online partner of PT. Kereta Api Indonesia (PT. KAI) and cooperation with more than 10 big promoters.
  • Give promo&competitive price and high commission for agent.
  • Agent is able to book and issue the tickets/vouchers 24 hour.
  • Ease of booking and guarantee for hotel availability.
  • Convenience and secure in doing payment and/or deposit top up.
  • Detailed reporting system and can be accessed anytime.
  • Customer Service team are ready to serve you through live chat, telephone and also email.

Offline Agent Reseller (DOTA)

You are able to have a travel agent business using Tiket.com's online reservation system, called DOTA (Distribution Online Tiket.com Agent). You will get the access to sell airline ticket, hotel, and train using one deposit. If there is any transaction of purchase airline, hotel and train, the system of Tiket.com will automatically cut the deposit and record your commission.
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Agent Package

Gold - IDR. 3.500.000,-
(include deposit : IDR. 500,000,-)
Silver - IDR. 2.000.000,-
(include deposit : IDR. 500,000,-)
2 choices of sub-domain :
  • (agent name).tiket.com (subject approval)
  • Using your own domain (requirement : buy the domain and SSL certificate)
Using Domain tiket.com
http://agent.tiket.com
Commission of airline ticket sales up to 3.25% Commission of airline ticket sales up to 2.75%
Commission of train ticket sales IDR 4,000/booking Commission of train ticket sales IDR 3,000/booking
Direct access to reservation online Direct access to reservation online
Right to sell the entire product of Tiket.com (booking and issue airline ticket, hotel, train) Right to sell the entire product of Tiket.com (booking and issue airline ticket, hotel, train)
Acquiring agent selling price Acquiring agent selling price
Online reservation manual using Tiket.com system and training/consultancy as needed Online reservation manual using Tiket.com system and training/consultancy as needed
3 (three) user ID for free 1 user ID for free
Opportunity to create new user ID (unlimited) Opportunity to create new user ID (max. 10)
1 (one) year membership 1 (one) year membership
Sticker agent Sticker Tiket.com
Signboard "Ticket.com Agent" as marketing tool

Commision Structure

FLIGHT SEGMENT TICKET/MONTH SILVER GOLD
1-200 2.00% 2.50%
201-400 2.25% 2.75%
>= 401 2.75% 3.25%
Hotel Nett Selling Price (The cheapest price compare other online travel agent)
Potential mark-up /margin up to 10% of base price
Train ~ 3000 4000

Profit Simulation of Offline Agent :
Assumption :

  • Type of agent : GOLD
  • Registration fee : IDR. 3.500.000,00 - IDR. 500.000,00 (deposit) = IDR. 3.000.000,00
  • Total sales : 100 flight ticket (tier 1) & 20 hotel roomnights & 100 train ticket
  • The percentage of first tier commission : 2.5%
  • The average of airline ticket price : IDR. 500.000,00
  • margin per ticket/roomnight : IDR. 20.000,00 (determined by agent)

Profits

Commission 100 flight ticket x IDR. 500.000,00 x 2.5% IDR. 1.250.000,00
100 train ticket x IDR. 4.000,00 IDR. 400.000,00
Mark up / margin 100 flight ticket x IDR. 20.000,00 IDR. 2.000.000,00
20 roomnight x IDR. 20.000,00 IDR. 400.000,00
100 train ticket x IDR. 10.000,00 IDR. 1.000.000,00
Total profit IDR. 5.050.000,00
Initial Investment : IDR. 3.000.000,00
Get profit and break event point within 1 (one) month!

Cancellation Agent Sistem

  • Activated DOTA account cannot be cancelled
  • For Closing the account, Amount return to be paid to the user according to the amount that listed in the deposit

Online Agent

A. API/Application Programming Interface (Developer website/Application)

You are able to create a travel and entertainment application for website or mobile accordance your wishes, where the data needed, that is flight information, hotel and so on are taken from Tiket.com through the API provided.
Tiket.com provides the API of flight, hotel, train and event/concert. Specifically for the API of train, you have to make petition (written request) for being Tiket.com partner and use API train then send it to partner@tiket.com. Tiket.com provides 2 methods of payment, there are :

  • Regular Payment (default). When user who come from the affiliation link of online agent doing order, they will be directed to payment page of Tiket.com to complete the payment process and our system will give the commission to agent automatically.
  • Deposit Payment. Agent must deposit a number of money to Tiket.com and when agent give confirmation that their customer has been paying, Tiket.com system will cut the deposit of agent and give the commission to agent automatically.

Further information regarding to API, kindly click here
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B. WIDGET (Blogger, Website/Portal Owner)

You simply put our "search box" on your website/blog by copy and paste the script / code given by Tiket.com. Your website/blog visitors are able to search the ticket or voucher they want. Furthermore, transaction will be occured on Tiket.com website. If there is any ticket or voucher purchase come through your affiliate link, our system will give the commission automatically.
Tiket.com provides widget script/code for flight, hotel, train and event/concert.

Further information regarding to widget please click here.
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Commision Structure

  1. Flight
    Tiket.com give commission of IDR. 10.000,00 / seat for every transaction that generate from affiliation partner/online agent who use the API or Widget of Tiket.com

    Profit Simulation :
    Assuming an agent is able to sell the ticket for 1 (one) person travel back and forth Jakarta - Bali and agent do the same thing within 20 (twenty) working days, thus the commission to be earned in 1 (one) month, as follows :
    1 person x 2 trip (back and forth) x IDR. 10.000,00 x 20 working day (assumption) = IDR. 400.000,00

  2. Hotel
    The commission given to the agent is based on the following percentages
    Total Transaction Percentage of Agent Commission
    1-49 40%
    50-99 42.5%
    100-149 50%
    150-499 55%
    500++ 60%

    The calculation of total transaction is not applicable for accumulation and will be reset at the beginning of the month.
    The formula used to calculate the commission is : (SP - HI) x CP
    Remarks :
    • SP = Selling Price / Selling price exclude transaction fee
    • HI = Hotel Invoice / Invoice issued by the hotel
    • CP = Commission Percentage

    Profit simulation : Assuming an agent is able to sell the hotel voucher to a customer who is doing the business trip/travelling and book the hotel for 1 (one) night. The price is IDR. 1,000,000.00/night whereas the hotel invoice is IDR. 850,000.00/night. Thus, the commission will be earned for 1 month, as follows : 1 person x 1 night x (IDR. 1.000.000,00 - IDR. 850.000,00) x 40% x 20 working day (assumption) = IDR. 1.200.000,00

  3. Train
    The commission given to the agent is IDR. 2.500,00 per booking.

    Profit Simulation : Assuming a customer booked the train ticket from Gambir to Bandung on tiket.com website through your affiliate link and it happens 20 (twenty) times in a month, thus the commission to be earned in 1 (one) month, as follows :
    1 person x 1 booking x IDR. 2.500,00 x 20 work day (assuming) = IDR. 50.000,00

  4. Event
    The commission given to the agent is based on the following tiers :
    Ticket Price Agent Commission
    IDR. 0,00 - 1.000.000,00 IDR. 5.000,00
    IDR. 1.000.001,00 ++ IDR. 15.000,00

    Profit Simulation :
    Assuming a customer buy 2 VIP concert tickets on tiket.com website through your affiliate link. The price is IDR. 1.125.000,00/ticket, thus the commission to be earned from that event as follows :
    1 person x 2 VIP concert tickets x IDR. 1.125.000,00 (because the price of the ticket is above IDR. 1,000,000.00 , the commission will be earned from that 2 VIP tickets x IDR. 15.000,00 = IDR. 30.000,00

Other

If you have other queries or attractive partnership idea, kindly send an email to partner@tiket.com

Frequent asked questions

  1. How to be a Tiket.com agent ?
    Please fill the registration form and reading the term and condition of being tiket.com affiliation partner/agent first. After doing the registration, Tiket.com team will respond by sending you few form and file to be read and filled to complete the registration process. Affiliation partner/agent must send the affiliation form that has been signed on the stamp back to us to get the commission obtained by affiliate partner/agent

  2. What is the product of Tiket.com?
    Flight : currently, we are partnering with Lion Air, Sriwijaya, Garuda Indonesia, Merpati, Citilink, Mandala, Tiger Airways and Air Asia
    Hotel : we are partnering more than 1.300 hotels in Indonesia
    Train : first online partner of PT. Kereta Api Indonesia
    Concert : partnered with Big Daddy, Marygops, Dyandra Entertainment, and another big promoter

  3. Is there any registration fee for being Tiket.com agent ?
    For affiliate partner/online agent, there is no registration fee, whereas offline agent there will be a registration fee. Tiket.com has 2 packages of agency, that is Gold (initial investment is IDR. 3.500.000,00) and Silver (initial investment is IDR. 2.000.000,00). Further information kindly click here

  4. How does partner integrate Tiket.com content into web / application belongs to affiliate partner / agent ?
    Tiket.com has 2 systems of content integration, that is :
    API, where agent is able to create the web/application themselves and the data are taken from tiket.com.
    Widget, where agent simply copy and paste the script given by tiket.com to your html website

  5. Are we able to be a tiket.com agent if we don't have any website ?
    Yes, to those who do not have any website are still able to be a tiket.com agent as offline agent/reseller using DOTA system or kindly send an email to partner@tiket.com if you have other queries or attractive partnership idea

  6. How to be a tiket.com reseller/offline agent ?
    Please fill the registration form, then you will be directed to agent.tiket.com. Please enter your username and password, continue the registration process by completing the required data and make the payment to activate your agent system

  7. If partner choose to do partnership through the API, is it possible for affiliate partner/agent to received the payment from customer ?
    Yes, it is. Agent must put a sum of money to tiket.com's account as deposit, if there is any transaction occured, tiket.com system will be cut the deposit of agent and give commission to agent automatically

  8. How does partner top up the deposit into tiket.com agent system ?
    Affiliate partner/online agent : Deposit can be top up at tiket.com/partner/login, enter your username and password, choose "saldo" menu, fill the nominal that you want to deposit/top up.
    Reseller/offline agent : deposit can be top up at agent.tiket.com, enter your username and password, choose "setting" menu and then fill the nominal that you want to deposit/top up.
    Minimum first deposit is IDR. 500,000.00 , the next minimum deposit/top up is IDR. 100,000.00.
    Deposit/top up payment can be done by Bank Transfer and KlikBCA

  9. Is there any minimum balance that must be freezed in tiket.com system ?
    No, there is no minimum balance in tiket.com system.

  10. How much is the commission acquired by tiket.com agent ?
    The commission structure acquired is depending on the product/service offered.

  11. Is there any minimum balance that must be freezed in tiket.com system ?
    Affiliate partner/agent is able to check the sales activity and commission earned on admin page, in the revenue menu. Tiket.com provides the detailed report where affiliate partner/agent is able to check the date of transaction, order ID, destination, revenue and commission earned.
    Admin page of affiliate partner/online agent can be accessed at tiket.com/partner/login
    Admin page of reseller/offline agent can be accessed at agent.tiket.com

  12. When will affiliate partner/agent get the payment of commission and how is it work ?
    Affiliate partner/agent will get the payment of commission earned by clicking "withdraw" (for online agent and offline) or "move to deposit" (especially offline agent) on admin page. Agent could withdraw their commission anytime, but the request will be processed every Friday and the payment will be paid on the next Wednesday.
    Agent only permitted to withdraw the past month commission (not the current month). The minimum commission that will be paid by tiket.com is IDR. 100,000.00 and above

  13. What is the cancellation policy if the customer of partner/agent has been done the payment ?
    Basically, the product or service purchased cannot be cancelled , but each product or service has different term & condition. To cancel/change the data, please contact customer service of tiket.com. In case, the term & condition allows the cancellation, refund process will be done within 14 working day

  14. If we have or run more than 1 (one) website, can we accumulate the total booking ?
    Yes, every agent will be given 1 (one) business ID that can be used for 1 (one) website or more. Transaction will be counted based on the business ID of the affiliate partner/agent.