Atlasglobal
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Atlasglobal Features
AtlasGlobal, or previously named Atlasjet as of March 31, 2015, is a Turkish airline headquartered in Istanbul and operates scheduled domestic and international passenger services. The airline also serves charter flights, which are mostly outside its base, Istanbul Airport.
AtlasGlobal was founded on March 14, 2001, and began operations on June 1, 2001. Previously, the airline was known as Atlasjet International Airlines, which was established as a subsidiary of Öger Holdings. On February 1, 2006, 45% of Öger's shares in Atlasglobal were taken over, and Ali Murat Ersoy became President of the Board of Directors at Atlasglobal. The company is led by CEO Sermed Temizkanhad, with 730 employees (as of 2017).
AtlasGlobal became the first private airline member of IATA in Turkey that was IOSA certified and increased its flights up to 80% in a brief period. Initially, the airline started with only two planes, AtlasGlobal has expanded its global fleet to a total of 16 aircraft. AtlasGlobal flies to more than 50 destinations in 35 different countries. The airline operates scheduled flights in Turkey and serves destinations in Asia, Russia, the CIS Region, the Middle East, and Europe. The company has become a well-known brand and is in high demand in the air transportation market thanks to its high quality, safety, and comfort.
AtlasGlobal has established AFA (Atlantic Flight Academy) to provide professional pilot and cabin crew training and the ATS Team, where a team of highly experienced and certified engineers provides maintenance services to various international airlines besides AtlasGlobal.
AtlasGlobal Flight Class
AtlasGlobal operates two classes on its flights, namely Economy Plus Class and Business Class. The services and facilities offered by both classes are of high quality. See the explanation below for complete information:
Economy Plus Class
- Amenities
- Choices of practical seats with online check-in
- Ergonomic leather chair with 77 cm legroom and pitch spacing
- Baggage allowance of up to 28 kg (20 + 8)
- In-Flight Meals
- Luxurious food menus, delicious snacks, and unique food and drinks for Economy Plus passengers
- Economy Plus Class Fleet
- Airbus A321-200
Business Class
- Amenities
- Choices of practical seats with online check-in
- Ergonomic leather chair with leg space of 100 cm and spacious pitch
- Baggage allowance up to 30 kg
- IGA Lounge
- Priority check-in and boarding
- In-Flight Meals
- Flying Chef service, available on all flights lasting 3 hours and above, contributes to business class passengers to spend a pleasant time during the flight
- Passengers are free to choose from a gourmet menu and enjoy a pleasant superior food experience
- Business Class Fleet
- Airbus A321-200
AtlasGlobal Loyalty Program
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AtlasMiles
AtlasMiles is an AtlasGlobal Airlines loyalty program that offers a unique flight experience to its members that aims to make travel more comfortable and exclusive. With Atlasmiles membership, passengers can collect miles from Atlasglobal flights and enjoy membership benefits such as Award tickets, Business Class upgrades, Lounge access, and extra baggage allocation. Members can also earn miles from Atlasmiles program partners through online shopping, hotel accommodation, or car rental and take advantage of regular discounts and campaign offers.
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AtlasGlobal Customer Service
If you need further information, you can contact the AtlasGlobal service center below:
- Turkey
Şenlikköy Mah.Yeşilköy Cad. No. 9 / A,
Florya Bakırköy,
İstanbul, Turkey
Email: info@atlasglb.com
Phone: +90 212 663 2000
Fax: +90 212 663 2751
Code of AtlasGlobal Airlines
IATA Code: KK
ICAO Code: KKK
Call Sign: ATLASGLOBAL
Cabin Baggage
- Economy Class
- 1 (one) cabin baggage maximum 8 (eight) kg.
- Business Class
- 2 (two) cabin baggage with a combined weight of 16 kg.
- Baggage dimensions must not exceed 25 x 45 x 56 cm.
Checked Baggage
- Promo Economy Class
- 1 (one) checked baggage maximum 15 kg.
- Economy Class Saver/Value/Flexi
- 1 (one) checked baggage maximum 20 kg.
- Promo Business Class
- 1 (one) checked baggage maximum 20 kg.
- Saver/Value/Flexi Business Class
- 1 (one) checked baggage maximum 30 kg.
- Baggage allocation may be different for each flight route; please visit the airline's official website for more details.
Public policy
- Every passenger must occupy the seat which is determined during check-in.
- Carry-on baggage must be put in luggage compartment or below the passenger’s seat.
- Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.
- Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.
- It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.
Expectant Mother Policy
- Passengers with the 28th week of pregnancy are allowed to join the flight.
- Passengers with a single baby (not twins) after the end of the 28th week, until the end of the 35th week (not later than the 36th day of the week).
- It is necessary to submit a report from a personal doctor stating that he is healthy and fit to fly.
- Passengers with a gestational age of more than 35 weeks are not allowed to board the flight.
- Passengers with multiple pregnancies (two babies or more) and 28 to 32 weeks gestation.
- It is necessary to submit a report from a personal doctor stating that they are healthy and fit to fly.
- Passengers with a gestational age of more than 33 weeks are not allowed to board the flight.
- The report must be provided by a medical specialist and must be written on official letterhead from the doctor or health care agency containing the following terms and conditions:
- The date of issue of the report is not more than seven days.
- The doctor's name, surname, diploma number, and signature must be clearly indicated.
- Reports must be published in English or Turkish.
Specific Medical Condition Policy
- Passengers with disabilities must inform AtlasGlobal of their condition at the time of booking.
- Passengers in wheelchairs must notify AtlasGlobal of the dimensions, weight, and type of battery used.
- All AtlasGlobal crew are not permitted to assist passengers with their food, personal hygiene, and toilet needs.
- Customers who need such assistance are required to travel with a companion. The escort must bring a medical record from a doctor.
- Passengers with disabilities will not sit near the emergency exit for safety reasons.
- Visually impaired passengers can travel with a service dog. However, passengers must consult the consulate of the destination country or the nearest animal quarantine office to confirm that the service is allowed.
Infants and Children Policy
- Passengers who are not yet 3 (three) years old on the flight date (passengers aged between 0-2 years) are accepted as infant passengers.
- Please get in touch with the airline for more detailed information.
Unaccompanied Minors
- Children aged between 2 (two) to 5 (five) years cannot travel alone.
- Children who have passed the age of 6 (six) but are less than 13 years old can fly unaccompanied. However, AtlasGlobal's rules for bringing unaccompanied minors must be complied with.
- Unaccompanied Minors are subject to written permission from parents or legal representatives.
- An unaccompanied minor Aviation Authority form is filled out at the airport for Unaccompanied Minors passengers. The identity and contact information of the parent and/or legal representative who brought/selected the minor on this form is required. The parent or legal representative signs the form. Copies are provided to parents and/or legal representatives.
- Tickets, passports, or other Unaccompanied Minors passenger documents are put in the Unaccompanied Minors bag. This bag is hung around the minor's neck, and the minor is sent to the boarding officer.
- Parents or authorized representatives of Unaccompanied Minors passengers must wait at the airport until the plane takes off.
- Unaccompanied Minors passengers cannot sit near the emergency exit.
- The airline will accompany the Unaccompanied Minors during the trip.
Important notes:
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
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