Jeju Air
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Jeju Air Features
Jeju Air Co. Ltd. is the first and largest low-cost airline in South Korea. It offers scheduled domestic services between several cities in South Korea, as well as between Seoul and international destinations, including Japan, China, Russia, the Mariana Islands, and various Southeast Asian countries.
The name Jeju Air is inspired by Jeju Island, an island in Jeju Province, South Korea. This island is located in the Korean Strait, precisely under the Korean Peninsula, in the south of South Jeolla Province. Jeju Island contains world heritage sites, such as Jeju Volcanic Island and Lava Tubes.
The Jeju Air airline was founded in 2005. Since its establishment in 2005, Jeju Air has expanded its scale following customer demand for reasonable flight ticket fares and bringing continuous innovation to the Korean aviation industry. In 2016, the airline joined the Value Alliance, which is an aviation alliance that is only followed by airlines providing low-cost carrier services. The airline Jeju Air has a service base in Jeju City, Jeju-do, South Korea.
In 2018, Jeju Air handled 7.3 million international passengers, along with 4.7 million domestic passengers. The airline's local traffic has been relatively flat since 2016 because it has almost entirely concentrated on global expansion. The airline has a hub airport at Jeju International Airport (CJU), Incheon International Airport (ICN), and Gimpo International Airport (GMP).
Jeju Air Flight Class
Jeju Air operates two classes on its flights, namely Economy Class and New Class. The services and facilities offered by both classes are of high quality. See the explanation below for complete information:
Economy class
- Amenities
- The economy seat provides comfort and space enough to stretch the legs
- In-Flight Meals
- Pre-order food with a variety of delicious Korean dishes using the Air Cafe service
- Economy Class Fleet
- Boeing 737-800
- Boeing 737 MAX 8
New Class
- Amenities
- More spacious and have more comfortable seats
- The distance between the chairs is 106 inches (106.68 cm)
- Chair backs 7 inches (17.78 cm)
- Adjustable headrests
- Socket and table
- Comfy kit/beauty kit
- Mineral water/vitamin package
- Herbal tea service (medium-haul flights)
- Priority check-in and JJ lounge
- In-Flight Meals
- A meal of 15,000 won can be enjoyed free of charge
- New Class Fleet
- Boeing 737 MAX 8
Jeju Air Loyalty Program
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Refresh Point
Refresh Point is a frequent flyer program from Jeju Air. Members will get 5% of the flight ticket price as miles points. Members can also transfer points to family or friends and get bonus tickets. The points collected can also be used to buy Jeju Air products and services.
Buy Jeju Air Tickets on tiket.com
If you intend to travel and are looking for Jeju Air plane tickets, you can immediately buy the tickets at tiket.com! There are many benefits that you can get if you buy Jeju Air flight tickets at tiket.com. At specific periods, there are promo tickets for Jeju Air that you don't want to miss. Don't forget to check the website or the tiket.com frequently, so you don't miss the Jeju Air ticket promo!
Find Jeju Air promo tickets on tiket.com. Download and install the Tiket.com application directly on the Google Play Store and App Store to get flight ticket promo information every day. You can also easily check Jeju Air flight schedules directly from the tiket.com application. Get the experience of booking Jeju Air flight tickets on tiket.com quickly, easily, and cheaply!
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Jeju Air Customer Service
If you need further information, you can contact the Jeju Air service center below:
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Telephone number: + 82-1599-1500
Business Hours: 08:00 - 19:00 Korea Standard Time (Korea)
09:00 - 18:30 Korea Standard Time (Japanese)
Jeju Air Airlines Code
IATA Code: 7C
ICAO Code: JJA
Call Sign: AIR JEJU
Cabin Baggage
- 1 (one) cabin baggage maximum 10 kg.
- Luggage dimensions do not exceed 115 cm.
Checked Baggage
- Fly Class
- No free checked baggage allowance.
- Fly Bag Class
- 1 (one) checked baggage with a maximum combined weight of 15 kg.
- Fly Bag+ Class
- 1 (one) checked baggage with a maximum combined weight of 20 kg.
- Baggage allocation may be different for each flight route; please visit the airline's official website for more details.
Public policy
- Every passenger must occupy the seat which is determined during check-in.
- Carry-on baggage must be put in luggage compartment or below the passenger’s seat.
- Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.
- Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.
- It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.
Expectant Mother Policy
- Passengers with a gestational age of less than 32 weeks:
- Allowed to fly without a medical certificate.
- Passengers with a gestational age of more than 32 weeks (but less than 37 weeks):
- Must submit a medical certificate and a certificate that has received treatment from a gynecologist within 7 (seven) days before departure.
- Certificates and certificates must include health status for air travel, previous births, expected date of birth, etc.
- Passengers with a gestational age of more than 37 weeks (single pregnancy) and 33 weeks (multiple pregnancies):
- Not allowed to join the flight.
- Passengers can view the complete rules on the Lao Airlines Rules for Pregnant Passengers page.
Specific Medical Condition Policy
- Passengers with certain medical conditions requiring handling assistance are asked to notify the airline for flight approval.
- Please send a doctor's letter to Jeju Air 7 (seven) days before the departure date.
- Passengers with the following conditions must obtain approval from the airline:
- Passengers with cardiovascular disease, such as heart infarction, angina, heart failure, or those who have undergone heart surgery;
- Passengers who have respiratory diseases, such as chronic obstructive pulmonary disease, asthma, pneumonia, pulmonary edema, pneumothorax, etc.;
- Passengers with nervous system diseases, such as stroke, brain tumor, etc. or those who have had brain surgery;
- Passengers who have recently undergone surgery (1 month before departure date);
- Passengers who are hospitalized or have an illness that requires continuous care;
- Passengers who have acute infectious colitis or infectious diseases;
- Passengers who have an uncontrollable mental illness;
- Passengers who cannot bend their legs;
- Passengers with a middle ear infection;
- Newborns (under two weeks for international flights, under one week for domestic flights);
- Passenger more than 32 weeks pregnant.
- Passengers can view the complete rules on the Lao Airlines Rules for Passengers with Special Needs page.
Infants and Children Policy
- Infants must be over 7 (seven) days (domestic) and 14 days (international) to travel on Jeju Air.
- For international flights, infants must pay 10% of the adult fare.
- A parent or guardian must accompany infants under 2 (two) years old during the trip.
- 1 (one) adult passenger is only allowed to carry one child. If one adult is traveling with more than one infant under 2 (two) years, the passenger must purchase a seat for each infant.
- Passengers can view the complete rules on the Lao Airlines Rules page for Infants and Children Passengers.
Unaccompanied Minors
- The Unaccompanied Minors service applies to children aged 5 (five) to 12 years (domestic) and 5 (five) to 11 years (international, except Philippines, Saipan, Vietnam).
- The Unaccompanied Minors service does not apply to international flight routes (Jiamusi, Shijiazhuang).
- Children under 5 (five) years old cannot use the Unaccompanied Minors service.
- Passengers can view the complete rules on the Lao Airlines Rules for Unaccompanied Minors page.
Important notes:
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
How to Cancel Your Flight at tiket.com
Logged in to your tiket.com account
Go to “My Order”.
Pick the flight you wish to cancel and then click “Refund”.
Choose the reason behind your decision to do a refund.
Read the terms & conditions carefully, then continue.
Pick the passenger doing the cancellation.
Check the estimate refund you would get and fill in the bank account information needed for refund process.
Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.
Important
The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.
The applicable policy will still follow the airline regulations when the request is submitted.
Refund
Refunds can be submitted without a refund fee (full refund) if there is cancellation from the airline.
Open Ticket
The conditions for submitting an Open Ticket are as follows:
Ticket Purchase Date: On/before 27 January 2020
Flight Period: 23 January - 25 April 2020.
Routes: All routes.
Ticket Validity Period: 1 year since the initial ticket issuance.
How to do an Open Ticket:
If you want to submit an Open Ticket, please contact tiket.com with a statement such as an example below:
I agree to do an Open Ticket with the following details:
Booking code :
Passenger name :
Flight route :
If the Open Ticket has been submitted to the tiket.com, then you have agreed with all the information contained on this page. tiket.com will immediately cancel your active flight schedule and will confirm this to you. The authority to use the ticket is entirely the responsibility of the passenger.
Reschedule
- Reschedule fee will be waived
- Reschedule request in form of submission
- Fare differences and other additional charges (e.g. applicable taxes) will apply
Reroute
- Submitting a re-route can be done while using the same airline
- Submissions are made at the related airlines
- Fare differences and other additional charges (e.g. applicable taxes) will apply