Univers

When we wanted to visit Albania for a football match in Elbasan, we decided to stay at the Univers Hotel. It was a good decision, not everything worked perfectly first time but overall it was an excellent experience. The room we had was comfortable and had everything you need. The bathroom, although small, was good with a shower that was hot and powerful. A mixup with reception was sorted out with good grace and we were given lunch- which was excellent - to compensate us for our inconvenience. The staff were, unfailingly helpful, even to the extent of sewing a button back on my trousers, I only asked if the they had a needle and cotton! I would recommend that hotel to anyone visiting Elbasan.

Beautiful hotel to stay while you are in Elbasan. Everything is clean and food is delicious. They have a lovely outside area with a great bar where you can enjoy the breakfast the coffee and of course the sun. We did enjoy it there. There is also a small corner for children to play while you enjoy your coffee. Thanks, we will be back.

At first we were impressed with the elegant and sophisticated decorations – all white furnishings with red carpets – but the hotel’s services were often disappointing. There were no elevators. In our room there was a liquid soap dispenser beside the washbasin and 15 to 20 packets of shampoo, but there was no soap in the shower. The toilet did not flush and when I told this to the receptionist, he replied “why?” The buffet breakfast offered a very limited choice. For over 20 minutes we saw no restaurant personnel, then the hotel receptionist happened to pass through and seemed very surprised when we said we would like coffee and tea. The coffee and tea arrived rapidly. Wi-Fi worked very well in the room. We are undecided as to whether we would choose to stay at this hotel again.

Stayed at this very nice hotel, modern, clean, great rooms, good amenities, nice kitchen and dining area, great selection of wines including good local varieties. Swimming pool is a little bare and needs heat seasonally. Very nice garden restaurant, bar. Main drawback, no elevator if you are on upper floors.

Stayed there for two nights in September 2014. The rooms are ok - relatively new, clean, with free Wifi. Nothing special, but not bad. No elevator. The problem is, that they have two big function rooms which are used regularly for different kind of celebrations. Second day was a child's birthday - ok. But in the first night they had a wedding - VERY loud until 4.30 am, so be careful. They have a nice garden bar, though. But bad breakfast (and dinner - at least the one ordered for our bus group - better go to Taverna Attika some houses away).