Alto Calafate Hotel Patagonico, Lago Argentino
Alto Calafate Hotel Patagonico, Lago Argentino
Alto Calafate Hotel Patagonico, Lago Argentino
Alto Calafate Hotel Patagonico, Lago Argentino
Alto Calafate Hotel Patagonico, Lago Argentino
+ 162 lainnya
Hotel

Alto Calafate Hotel Patagonico

Lago Argentino

Review

Tripadvisor
Dari 1.365 review
Review yang paling membantu
NOUR F
23 Feb 2020 - Bisnis
I visited this hotel as a tour leader with 13 other guests, early February 2020 for 2 nights. We were very disappointed by the hotel as they offered all the group rooms from the mountainside with NO view. I asked the reception if the rooms with a view were more expensive but they said that it was not the case and the rooms were allocated randomly. In that case, the management should have allocated at least half of the group rooms with a view or our agent should have insisted to have good rooms with a view. The restaurant is pretty good with a good selection of dishes, good salads. Breakfast is rich and well displayed. The Hotel is not centrally located but located on a hill outside of the town. You need to take a shuttle or a taxi to reach the downtown of Calafate. Having said the rooms are large enough, comfortable and clean. Wifi is good.
Stephen B
28 Feb 2020 - Pasangan
Set on a hill outside of the town the hotel is served by an hourly shuttle bus which is ideal for getting about. Hotel is slightly needing attention but the high winds do it no favour. All staff are extremely friendly and attentive. Restaurant breakfast is somewhat a free for all depending on tour groups coming and going, but the food is good and plentiful when you get a table. Dinner is in one word awful. The local cheese described forgot to say it was melted on toasted bread. Lamb requested to be pink was a guessing game to how many times it had been pre cooked. Vegetables served on a cold plate were left. We felt sorry for the waitress who had to serve this. El calafate was a disappointing town as it had been overtaken by cheap tacky tourist shops. Trips to local sights were well worth it. I am afraid this town is losing its appeal.
Boarding_gate123
21 Mei 2020
My husband and I stayed in a standard queen room in January 2020 for 4 nights while on a roadtrip in the area. Positives: - clean room, although part of the bed was broken (the mattress on one side had slightly collapsed) - good wifi - friendly staff - okay breakfast buffet - plentiful, easy and complimentary parking - nice location outside town. The taxis are cheap and easy to use. Negatives: - tried to book treatments at the spa, but was informed it's fully booked. The hotel could inform customers of the need to pre-book before arrival. - the room contained no slippers. Was informed we could get them from the spa but was met by an almost scary lady who demanded a deposit (!!) for SLIPPERS. It would also, apparently, have required filling in forms (:D ). At this point, I didn't know whether I should cry or laugh and decided that the slippers were most definitely not worth the time and effort. - the complimentary shuttle only requires pre-booking TO town and I wouldn't count on using it coming back from town since it appeared to be the survival of the quickest queue-jumper... - two cleaners, on two separate occasions, tried to enter our room even though the "Do not disturb" sign was hanging on the know and we were trying to sleep. The first try was at 9.30 in the morning! I was absolutely furious. - housekeeping began cleaning rooms at 7 am with zero regard for customers in their rooms. They came armed with extremely loud walkie-talkies so good look having a sleep-in (oh, but that won't be possible anyway as someone will forcefully enter your room even though there's a Do not disturb sign....) - lousy sound isolation between other rooms as well as between the room and hallway. We could hear what TV programme our neighbour was watching and exactly what they were doing in the bathroom. In conclusion, this hotel has great potential but needs to focus more on the small details and the customer experience.
casuarina639
27 Jan 2020 - Pasangan
This hotel is situated on a bare hill above what is a very windy town. The noise of the wind kept me up at night! Stay in town, in the sheltered valley. The hotel itself was ok, the usual afternoon-tea for breakfast Argentinian hotels seem to do. The restaurant (for dinner) was not as good as it thinks itself. Overall, don't bother, stay in town!
Daniel G
19 Feb 2020
We spent 3 nights at the Hotel Alto Calafate in a suite booked by our travel agent. The room had many defects including a leaky toilet, separated toilet seat, badly worn carpet, a shower with a single jet of water, noisy exaust fan, etc. The exterior of the hotel needs a paint job. Service was spotty especially reception which took more than 30 minutes because the young receptionist kept answering phone calls every 30 seconds. No apologies. They needed someone else at the desk. The restaurant is pretty good with a good selection of dishes, good salads. There is a shuttle service to the town about a mile below the hotel. Our impression was that this hotel needs improved management. I wrote a note to the manager about the room problems but got no reply although they did install a new toilet seat. I think I would stay in the town instead of this place.
Lokasi
Calle 2000, Nº 141, Villa Parque Los Glaciares, El Calafate, Santa Cruz, AR
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00-00:00
Waktu check-out:
10:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Alto Calafate Hotel Patagonico?
Alto Calafate Hotel Patagonico beralamat di Calle 2000, Nº 141, Villa Parque Los Glaciares, El Calafate, Santa Cruz, AR
Pukul berapa waktu check-in & check-out di Alto Calafate Hotel Patagonico?
Waktu untuk check-in di Alto Calafate Hotel Patagonico adalah mulai dari pukul 14:00-00:00 dan waktu check-out paling lambat pukul 10:00
Apa saja fasilitas yang tersedia di Alto Calafate Hotel Patagonico?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Fasilitas
Fasilitas Populer
tiket CLEAN
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Pusat Kebugaran
Fasilitas Anak
Olahraga, Spa & Rekreasi
Ruang perawatan spa
Antar-jemput gratis ke pusat perbelanjaan
TV di area umum
Fasilitas gym
Taman
Klub kesehatan
Spa layanan lengkap
Fasilitas Umum
Teras
Lift
Restoran
Ruang merokok khusus
Perapian di lobi
Surat kabar gratis di lobi
Layanan Hotel
Penitipan bagasi
Check-in tanpa antre
Resepsionis 24 jam
Layanan laundry/dry cleaning
Check-out tanpa antre
Layanan concierge
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 1.365 review
Kebersihan
4.5
Kamar
4.0
Lokasi
4.0
Layanan
4.5
Nilai
4.0
Pasangan
667
Keluarga
349
Wisata sendiri
54
Berlibur dengan teman
146
Bisnis
29
NOUR F
23 Feb 2020 - Bisnis
I visited this hotel as a tour leader with 13 other guests, early February 2020 for 2 nights. We were very disappointed by the hotel as they offered all the group rooms from the mountainside with NO view. I asked the reception if the rooms with a view were more expensive but they said that it was not the case and the rooms were allocated randomly. In that case, the management should have allocated at least half of the group rooms with a view or our agent should have insisted to have good rooms with a view. The restaurant is pretty good with a good selection of dishes, good salads. Breakfast is rich and well displayed. The Hotel is not centrally located but located on a hill outside of the town. You need to take a shuttle or a taxi to reach the downtown of Calafate. Having said the rooms are large enough, comfortable and clean. Wifi is good.
Stephen B
28 Feb 2020 - Pasangan
Set on a hill outside of the town the hotel is served by an hourly shuttle bus which is ideal for getting about. Hotel is slightly needing attention but the high winds do it no favour. All staff are extremely friendly and attentive. Restaurant breakfast is somewhat a free for all depending on tour groups coming and going, but the food is good and plentiful when you get a table. Dinner is in one word awful. The local cheese described forgot to say it was melted on toasted bread. Lamb requested to be pink was a guessing game to how many times it had been pre cooked. Vegetables served on a cold plate were left. We felt sorry for the waitress who had to serve this. El calafate was a disappointing town as it had been overtaken by cheap tacky tourist shops. Trips to local sights were well worth it. I am afraid this town is losing its appeal.
Boarding_gate123
21 Mei 2020 -
My husband and I stayed in a standard queen room in January 2020 for 4 nights while on a roadtrip in the area. Positives: - clean room, although part of the bed was broken (the mattress on one side had slightly collapsed) - good wifi - friendly staff - okay breakfast buffet - plentiful, easy and complimentary parking - nice location outside town. The taxis are cheap and easy to use. Negatives: - tried to book treatments at the spa, but was informed it's fully booked. The hotel could inform customers of the need to pre-book before arrival. - the room contained no slippers. Was informed we could get them from the spa but was met by an almost scary lady who demanded a deposit (!!) for SLIPPERS. It would also, apparently, have required filling in forms (:D ). At this point, I didn't know whether I should cry or laugh and decided that the slippers were most definitely not worth the time and effort. - the complimentary shuttle only requires pre-booking TO town and I wouldn't count on using it coming back from town since it appeared to be the survival of the quickest queue-jumper... - two cleaners, on two separate occasions, tried to enter our room even though the "Do not disturb" sign was hanging on the know and we were trying to sleep. The first try was at 9.30 in the morning! I was absolutely furious. - housekeeping began cleaning rooms at 7 am with zero regard for customers in their rooms. They came armed with extremely loud walkie-talkies so good look having a sleep-in (oh, but that won't be possible anyway as someone will forcefully enter your room even though there's a Do not disturb sign....) - lousy sound isolation between other rooms as well as between the room and hallway. We could hear what TV programme our neighbour was watching and exactly what they were doing in the bathroom. In conclusion, this hotel has great potential but needs to focus more on the small details and the customer experience.
casuarina639
27 Jan 2020 - Pasangan
This hotel is situated on a bare hill above what is a very windy town. The noise of the wind kept me up at night! Stay in town, in the sheltered valley. The hotel itself was ok, the usual afternoon-tea for breakfast Argentinian hotels seem to do. The restaurant (for dinner) was not as good as it thinks itself. Overall, don't bother, stay in town!
Daniel G
19 Feb 2020 -
We spent 3 nights at the Hotel Alto Calafate in a suite booked by our travel agent. The room had many defects including a leaky toilet, separated toilet seat, badly worn carpet, a shower with a single jet of water, noisy exaust fan, etc. The exterior of the hotel needs a paint job. Service was spotty especially reception which took more than 30 minutes because the young receptionist kept answering phone calls every 30 seconds. No apologies. They needed someone else at the desk. The restaurant is pretty good with a good selection of dishes, good salads. There is a shuttle service to the town about a mile below the hotel. Our impression was that this hotel needs improved management. I wrote a note to the manager about the room problems but got no reply although they did install a new toilet seat. I think I would stay in the town instead of this place.
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