Blanca Patagonia Hotel
The Pros - stunning view
Advertised as 4 Star - experience was 1 star
Does not cater for guests with luggage. No lifts inside or outside the hotel and just getting your bags to reception is a hassle. Getting them to your room is worse.
You are greeted by George at the front desk, who then tells you, amongst other things that there is no restaurant. The bar area is not inviting, it looks like an after thought.
Walking into the hotel, there are broken chairs on the sundeck, and the deck itself is also damaged.
We were tired and hungry when we arrived and George suggested a take-away from a local restaurant which he stated has good food. A menu was provided, however, there were no prices! We asked for a menu with prices and George refused and we were informed that he has to negotiate a price with the restaurant. This felt unorthodox at best, but we were stuck. We ordered a steak, cooked rare and a piece of salmon, both with veg. We were told dinner would arrive 730pm. I approached George at 8pm and was told rather rudely it was only 715pm! George was wrong and just walked away. Dinner arrived eventually and it was terrible. It was over-cooked and covered in a thick oil. We still had no idea of the cost.
We decided to have a shower and go to bed and the next day we would eat away from the hotel.
The shower had a major leak and the bathroom flooded - we only just stopped the water from going on the carpet.
The room was clean but at best you would describe it as below average. The Walls were thin and you could hear neighbours chatting and showering.
Breakfast: I was Jet lagged and walking around at 4am I noticed all the breakfast items were out and uncovered! It was awful. The female staff member who was in charge of the breakfast area from 7am was on her own and worked very hard. She was very helpful and pleasant.
Can’t recommend this hotel.