What we liked:
+ Very hospitable, friendly and helpful owners (they offered to send our postcards after check-out cause we didn't have time to look for a mailbox and they helped us to call to another hotel before arriving)
+ The rooms were nice and spacious, although not new. We stayed at this hotel for 2 periods: the first time our room was warm, the second time – more cool (we advice you to ask for a distant room on the first floor).
+ The position of the hotel is good – not far from the city center (10 minutes by foot), where you can find the majority of restaurants, all travel agencies, souvenir shops, currency exchange and post office. Near the hotel there are also a supermarket and a couple of restaurants (our favorite is Cerveceria Chopen). The hotel is situated on the outskirts of the city towards the glacier, so on the excursions we were picked up almost last of all (we slept longer!) and on the way back we were at the hotel first.
+ Breakfast started at 6.30 am (very convenient for early excursions!) and it was served even a little earlier!
+ There was a boiler with hot and cold water on each floor of the hotel (we made ourselves a tea in the evening and filled a thermos before excursions).
+ The hotel offered a different discounts – for payment in cash, for reservation on booking. com etc.
+ Wi-Fi usually worked well, it wasn’t ok only one day.
+ As El Calafate town, this hotel has a typical Patagonian style – many wooden design details and decoration as in the mid-twentieth century. It is a cozy family home with a courtyard (for case of good weather). We felt not like in a hotel but as if we were visiting our friends - a couple with a daughter (who manage the hotel).
+ Both times we got a room with lake and mountain view (the windows faced the road).
+ Comfortable beds – it was very important after tiring excursions!
+ Nice hotel for the price we paid (especially considering that it is expensive El Calafate)
What we didn't like:
- Bathrooms was the biggest problem of the hotel and they were the same in both of our rooms. There was only fixed upper shower (as everywhere in Argentina), but the hotel didn’t provide a shower cap - it’s very uncomfortable if you have long hair. The shower cabin was closed only for a half, so every time we took a shower the floor was flooded with water, and the water from the countertop around the sink also dripped on the floor. The toilet button was hard to press. All sanitaryware wasn’t old, but very uncomfortable.
- There weren’t free sockets in the room, so in the evening we had to choose between a bedside lamp and charging our gadgets. There wasn’t adapter for Argentine sockets (although tourists come to El Calafate from all over the world), we had our own adapter, but only in this hotel it didn’t fit well (probably because of problem with the hotel’s sockets).
- The second room which we got wasn’t enough warm – it was ok for one night, but it could be a problem for a longer period of stay.
- Both of our rooms faced the road (although we asked for a courtyard room in the reservation) and even with the closed window it seemed that we slept right on the street – we heard all the cars passing by. Nevertheless we slept well cause we got tired after excursions, but for somebody it could be a problem.
- Breakfast was standard for Argentina, without a lot of choice of salty products (which is necessary for northern Europeans).
- The hotel wasn’t dirty, but it could be a little bit more clean.