The hotel is located about 15/20 min walking to the city centre(the only negative if I have to find one, is the fact that coming back to the apartment is uphill).
The apartment we stayed was number 4, it has a great view and is nicely modern decorated. The kitchen has all the amenities you might need (toaster, kettle, microwave..).
The bathroom has a nice walk in shower, with excellent pressure and temperature (plus u can find already soap, comb, and shampoo).
The bedroom is spacious enough for two people, same view as living room(which was great.
Regarding the staff, we dealt only with Marcela which was very friendly.