I booked two nights accomodation through Wotif for a single room with private bathroom. Upon arrival I was told that the private bathroom wasn't available and it was an issue with Wotif that has been ongoing.
The lady at reception was extremely friendly and helpful and put me in a private room with shared bathroom, and she refunded me the difference and apologised repeatedly for the issues booking through Wotif.
The rooms were very basic, and I'm always paranoid about leaving my expensive photography equipment so when I noticed the window wouldn't lock and the door to my room had a dodgy lock that could be easily pushed open I was a little concerned about leaving it in my room, but I felt some comfort in the fact that the front entry is secure and monitored by CCTV, and in the end I didn't have any issues. I also found some hairs on my bed so I'm not sure of the cleanliness of the blankets, but I have experienced worse in India so I let it slide.
The shared bathroom was very basic and also in need of an upgrade, and the seperate shared toilet was a funny experience as there is no handle on the inside of the door and I almost couldn't pull the door open!! Anybody could easily get stuck in there so be warned. When using it again I decided not to close the door fully, and was just lucky that nobody walked past and got a shock.
The free breakfast was nice, there was cereal and option to have freshly cooked eggs and toast. There was also tea and coffee. I wouldn't call it a buffet breakfast by any means but it was suitable.
The reasonable price was the reason for booking here, and despite the average condition of the place it is in a very good location. The RSL is only a couple minutes walk in one direction and Westfield Shopping Centre is a little further in the other direction but also an easy walk.
If the accomodation was upgraded and rooms made more secure I would have given it a better rating, but currently it is pretty average. I would have given 1 or 2 stars but the lady at reception was just so lovely and friendly that I have given it the extra stars, she made it a much better experience.