My last review in 2014 was glowing ... now, not so much. I've stayed here many times since and I'm sad to say, even with it's beautiful location, the hotel is failing structurally and with service. The rooms are definitely showing their age with jagged carpet, door knobs that don't work, curtains and broken blinds, and fixtures broken off that have not been fixed. My last stay was frustrating in regards to parking. Parking is precious at this hotel. After being out for the day, I came back at 3pm to find the carpark absolutely full. Knowing this was strange, I asked the clerk if their was a party or wedding happening for the car park to be full. She said there was a wedding happening and wedding guests had filled the parking area. I told her, as far as hotel policy, only one car per hotel guest was allowed. She offered for me, a paying hotel guest, to park on the road until a space was vacant. Street parking was nonexistent since there was a cricket game going on next to the hotel, so parking was being used by players and spectators. I have been to other hotels where parking is cherished and they give guests cards to place on the dash of their car. Any car without a card gets towed from the property. When you pay good money to stay at a hotel, the last thing you want to do is park in the street or fight for a spot. The parking issue was the last straw for this customer, who once frequented Pier 21 a lot. Refurb the place and re-think your parking policy, and I might be back.