Pier 21 Apartment Hotel, Fremantle
Pier 21 Apartment Hotel, Fremantle
Pier 21 Apartment Hotel, Fremantle
Pier 21 Apartment Hotel, Fremantle
Pier 21 Apartment Hotel, Fremantle
+ 72 lainnya
Aparthotel

Pier 21 Apartment Hotel

Fremantle

Review

Tripadvisor
Dari 517 review
Review yang paling membantu
Margaret W
18 Mar 2020
I have given this review a slightly higher rating than I feel it deserves because the location and view from our balcony/front bedroom was stupendous. Upon arrival we were astonished at how small the sitting area was (a sofa almost up against the TV) and also the second bedroom; in fact I truly do not believe it can be called a second double bedroom. The bed was shoe horned up against the wall on one side and the minuscule wardrobe on the other. There was no provision for a bedside table or lamp on either side (obviously because there was no room). No power points at all in the room and a window with a blind which could never be opened unless you wanted to be seen by those walking along the internal corridor. When I called to suggest this was not a two double bedroom apartment we were offered a second room (with inferior views) for the price of $180 extra a night. As we had booked for 5 nights paying almost £1000 for the privilege we were clearly not inclined to fork out more. We elected to make the most of a bad room and moved the bed around, asked for some furniture, lamps and an extension lead to try and make a bedroom suitable for a couple in mid 60’s (were we supposed to climb over each other to get in and out of bed in the night for the loo)? Two days running our apartment was not serviced, we ran out of loo rolls (this was during the Coronavirus madness but everywhere else we visited seemed capable of having enough stocks). Due to our flights being changed, again due to the Corona Virus we asked for late check out on our final day but were told we would have to pay for an extra day, this despite the hotel being virtually empty - we never saw more than 2 or 3 people at breakfast each day, no one at the pool and no one moving around the grounds. The ONLY bright spark, apart from the view, were the wonderful service staff both in the breakfast room and also those who came to try and redress the issues with such sub standard accommodation. Oh and also the “cupboard” second bedroom was also stifling hot with no passage of air so we managed to source a fan from the helpful staff which alleviated the problem a little. I would never return here, or recommend it; this might be okay for a couple or someone with a child but not for 2 couples who would like rooms of roughly similar standards. It left us feeling very unhappy and the worst experience in our 7 week holiday around USA and Australia. On one last note, when we moved the bed it was absolutely filthy both around the edges and underneath
rebeccasY9813EM
22 Jun 2021 - Wisata sendiri
Rooms are modern, luxurious & have great views. Staff went above & beyond to welcome me & make sure I had everything I needed delivered to the door for a 2-day quarantine situation. They have made my stay warm & I would return here in a heartbeat. They held my bags on my check-out day so I could see the area
dianebS1531FP
30 Sep 2020 - Keluarga
Two adults and two children for three nights. Booked a two bedroom apartment and had two queen rooms so the kids shared. The view from the balcony is beautiful over the marina looking at all the boats. The room was very clean and tidy and all staff we met were friendly. Parking is included and plenty of it was undercover. However, there really is no space. For four people with a suitcase each there was nowhere to put anything. Cupboards in both rooms were small and no hooks/rails for towels or surface space in the bathroom. Nice for a couple but probably not suitable for a family.
Pilbarette
22 Mar 2020
My last review in 2014 was glowing ... now, not so much. I've stayed here many times since and I'm sad to say, even with it's beautiful location, the hotel is failing structurally and with service. The rooms are definitely showing their age with jagged carpet, door knobs that don't work, curtains and broken blinds, and fixtures broken off that have not been fixed. My last stay was frustrating in regards to parking. Parking is precious at this hotel. After being out for the day, I came back at 3pm to find the carpark absolutely full. Knowing this was strange, I asked the clerk if their was a party or wedding happening for the car park to be full. She said there was a wedding happening and wedding guests had filled the parking area. I told her, as far as hotel policy, only one car per hotel guest was allowed. She offered for me, a paying hotel guest, to park on the road until a space was vacant. Street parking was nonexistent since there was a cricket game going on next to the hotel, so parking was being used by players and spectators. I have been to other hotels where parking is cherished and they give guests cards to place on the dash of their car. Any car without a card gets towed from the property. When you pay good money to stay at a hotel, the last thing you want to do is park in the street or fight for a spot. The parking issue was the last straw for this customer, who once frequented Pier 21 a lot. Refurb the place and re-think your parking policy, and I might be back.
GaryL855
19 Mei 2021 - Keluarga
A little mixed with this hotel/apartment I would rate it as a 3 & 1/2 star hotel. It has a great location right on the pier & loved the balcony overlooking the water but get a 2nd or 3rd story apartment. It’s only minutes from the centre of Freo & it is a lovely walk along the water in front of the apartment, it also has great facilities with a small outside & inside pool, table tennis & tennis courts, cooking facilities, fridge etc. & the 2 bedroom apartment is great with kids. My negatives are we had fleas in the bed which I would say are from dogs sleeping on the beds & not cleaned properly after people left, it’s a little old & run down in some areas, we were on the 1st floor & smoking downstairs would come into our patio area every night so higher would be better if we stayed again & parking is sometime difficult with people bringing in guests & you either miss out or get a difficult car park to enter, overall it was enjoyable especially with kids.
Lokasi
7-9 John Street, North Fremantle
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
10:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Pier 21 Apartment Hotel?
Pier 21 Apartment Hotel beralamat di 7-9 John Street, North Fremantle
Pukul berapa waktu check-in & check-out di Pier 21 Apartment Hotel?
Waktu untuk check-in di Pier 21 Apartment Hotel adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 10:00
Apa saja fasilitas yang tersedia di Pier 21 Apartment Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Pier 21 Apartment Hotel tersedia fasilitas kolam renang?
Ya, di Pier 21 Apartment Hotel tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Pusat Kebugaran
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Fasilitas barbekyu
Area piknik
Payung pantai
Meja pingpong
Snorkeling
Lapangan tenis outdoor
Fitness
Selancar angin
Fasilitas gym
Mendaki
Kolam renang indoor
Tenis
Kolam renang outdoor
Kursi berjemur di kolam renang
Kursi berjemur di pantai
Taman
Ruang game
Kolam renang anak
Memancing
Handuk pantai
Hewan Peliharaan
Hewan peliharaan dibolehkan
Kesehatan & Medis
Sauna
Spa
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 517 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.0
Pasangan
204
Keluarga
146
Wisata sendiri
11
Berlibur dengan teman
40
Bisnis
67
Margaret W
18 Mar 2020 -
I have given this review a slightly higher rating than I feel it deserves because the location and view from our balcony/front bedroom was stupendous. Upon arrival we were astonished at how small the sitting area was (a sofa almost up against the TV) and also the second bedroom; in fact I truly do not believe it can be called a second double bedroom. The bed was shoe horned up against the wall on one side and the minuscule wardrobe on the other. There was no provision for a bedside table or lamp on either side (obviously because there was no room). No power points at all in the room and a window with a blind which could never be opened unless you wanted to be seen by those walking along the internal corridor. When I called to suggest this was not a two double bedroom apartment we were offered a second room (with inferior views) for the price of $180 extra a night. As we had booked for 5 nights paying almost £1000 for the privilege we were clearly not inclined to fork out more. We elected to make the most of a bad room and moved the bed around, asked for some furniture, lamps and an extension lead to try and make a bedroom suitable for a couple in mid 60’s (were we supposed to climb over each other to get in and out of bed in the night for the loo)? Two days running our apartment was not serviced, we ran out of loo rolls (this was during the Coronavirus madness but everywhere else we visited seemed capable of having enough stocks). Due to our flights being changed, again due to the Corona Virus we asked for late check out on our final day but were told we would have to pay for an extra day, this despite the hotel being virtually empty - we never saw more than 2 or 3 people at breakfast each day, no one at the pool and no one moving around the grounds. The ONLY bright spark, apart from the view, were the wonderful service staff both in the breakfast room and also those who came to try and redress the issues with such sub standard accommodation. Oh and also the “cupboard” second bedroom was also stifling hot with no passage of air so we managed to source a fan from the helpful staff which alleviated the problem a little. I would never return here, or recommend it; this might be okay for a couple or someone with a child but not for 2 couples who would like rooms of roughly similar standards. It left us feeling very unhappy and the worst experience in our 7 week holiday around USA and Australia. On one last note, when we moved the bed it was absolutely filthy both around the edges and underneath
rebeccasY9813EM
22 Jun 2021 - Wisata sendiri
Rooms are modern, luxurious & have great views. Staff went above & beyond to welcome me & make sure I had everything I needed delivered to the door for a 2-day quarantine situation. They have made my stay warm & I would return here in a heartbeat. They held my bags on my check-out day so I could see the area
dianebS1531FP
30 Sep 2020 - Keluarga
Two adults and two children for three nights. Booked a two bedroom apartment and had two queen rooms so the kids shared. The view from the balcony is beautiful over the marina looking at all the boats. The room was very clean and tidy and all staff we met were friendly. Parking is included and plenty of it was undercover. However, there really is no space. For four people with a suitcase each there was nowhere to put anything. Cupboards in both rooms were small and no hooks/rails for towels or surface space in the bathroom. Nice for a couple but probably not suitable for a family.
Pilbarette
22 Mar 2020 -
My last review in 2014 was glowing ... now, not so much. I've stayed here many times since and I'm sad to say, even with it's beautiful location, the hotel is failing structurally and with service. The rooms are definitely showing their age with jagged carpet, door knobs that don't work, curtains and broken blinds, and fixtures broken off that have not been fixed. My last stay was frustrating in regards to parking. Parking is precious at this hotel. After being out for the day, I came back at 3pm to find the carpark absolutely full. Knowing this was strange, I asked the clerk if their was a party or wedding happening for the car park to be full. She said there was a wedding happening and wedding guests had filled the parking area. I told her, as far as hotel policy, only one car per hotel guest was allowed. She offered for me, a paying hotel guest, to park on the road until a space was vacant. Street parking was nonexistent since there was a cricket game going on next to the hotel, so parking was being used by players and spectators. I have been to other hotels where parking is cherished and they give guests cards to place on the dash of their car. Any car without a card gets towed from the property. When you pay good money to stay at a hotel, the last thing you want to do is park in the street or fight for a spot. The parking issue was the last straw for this customer, who once frequented Pier 21 a lot. Refurb the place and re-think your parking policy, and I might be back.
GaryL855
19 Mei 2021 - Keluarga
A little mixed with this hotel/apartment I would rate it as a 3 & 1/2 star hotel. It has a great location right on the pier & loved the balcony overlooking the water but get a 2nd or 3rd story apartment. It’s only minutes from the centre of Freo & it is a lovely walk along the water in front of the apartment, it also has great facilities with a small outside & inside pool, table tennis & tennis courts, cooking facilities, fridge etc. & the 2 bedroom apartment is great with kids. My negatives are we had fleas in the bed which I would say are from dogs sleeping on the beds & not cleaned properly after people left, it’s a little old & run down in some areas, we were on the 1st floor & smoking downstairs would come into our patio area every night so higher would be better if we stayed again & parking is sometime difficult with people bringing in guests & you either miss out or get a difficult car park to enter, overall it was enjoyable especially with kids.
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