We chose this hotel for its size and location some 24 years ago, and liked it so much that we have returned each year since. The rooms are comfortable and quiet, the food and service in the restaurant are second to none and we always receive a warm welcome from the owners. Our usual holiday consists daily of a leisurely breakfast, a walk in the snow, a swim in the indoor pool and a relaxing dinner in the excellent restaurant, and thus it was last week, when the perfect weather proved ideal for the 8th Hanneshof Balloon Festival - which although not the reason for our visit certainly added something to it. The disadvantage of visiting at this time is that the hotel is a little more crowded than usual, and dinner can be a more noisy affair than we would prefer, but we accept this. What slightly spoiled our visit on this occasion was that on our last night, with the Balloon crowd having departed, a huge group of people, probably more than 30, had arrived and caused mayhem in the restaurant by shouting across the room to each other or changing tables, with the children in the party running around seemingly unsupervised by their parents. I would hate to think that the hotel's policy is now to market it for groups such as this, rather than mainly couples as it has been in the past, because if this is how it is to be in the future we may think again before re-booking. Perhaps we were just unlucky on that last night. I do hope so.