it has the feeling of a hotel just about to close. minimum staff and walls stripped of any artwork.
the check in was slow and laborious with what seemd to be an apprentice being the only staff, we went to teh bar, and even though there was a convention on only one bar staff serving teh food and trying to ru teh bar. it di not get better during the week, one staff on check in one staff running the bar, except during the weekend when this was reducced to one person. on Friday we felt sorry for the receptionist and stpped went out after one drink. she was trying to run the bar with 5 guests drinking, check in guests and organise taxis for guests going to the ball. this was made worse by there only being one small towel and one hand twel available per guest. she was being dragged up and down stairs to give the guests adequate towels to prepare for a night out.
no snacks not even a bag of nuts on offer at teh bar, no music around the reception or bar the decoration was dated. and rooms very basic, not even a kettle to make a hot drink and the bar shut so coming in from -3 degrees was not a warming expereince.
breakfast on the weekend was very limited, we were working all weekend and hoped to get a decent strt to teh day so we could miss lunch. we left hungry both days.
dont expect an evening meal. but outside are lots of good restaurants.
whats worse on sunday we transfered to Veinna to catch a early flight on Monday and we stopped at a 4* Marriot for the same price. it really showed the poor quality of teh Metropol.