Hotel

Itaca

Caucaia, Caucaia

Review

Tripadvisor
Dari 93 review
Review yang paling membantu
Robert_and_Linda
10 Feb 2013 - Pasangan
We were a bit sort of stranded in Cumbuco and found our way to this nice little place through the help of a friendly "dutch local". It is a very nice place indeed, located right next to the beach. People are friendly, rooms are spacious and the place is clean and well kept. We didn't like the breakfast though and the restaurant doesn't serve much. A bit of extra attention to that and (a few other minor details) would make this a great place to stay. But then again, we had a great time! The place has that "small & cozy" quality about it. So yes, we would recommend the place.
AlexandreaBorges
16 Nov 2011 - Keluarga
We stayed in Itaca Hotel from 11-14th Nov 2011. We enjoyed because we shut eyes for several minor details which if taken care of could elevate this hotel to be the best in Cumbuco. I’m a little bit different reviewer and instead of saying praises and giving 5 stars and saying I stayed in the best in town, I’d rather to point problems so you might guess you’d do the same and consider your holiday a success in spite of these details. Room: Suite 18 Price: R$280/day Other top suites: R$295/day Room: It’s very big and up to two couples and a single. We stayed in the suite while our son was in the main room in a single bed. Room has two small 24 inches flat screen TVs (mean due room cost?); couple’s bed is indeed two single mattresses together, although comfortable; suite’s bathroom to be shared with those hosted in the main room; all furniture made of dark wood and light spots are undersized leaving the feeling it’s too dark; suite’s air conditioning is better than a lighthouse, so its led display was the worst problem in room; last there was no blackout curtain in the main room so my son woke up 6AM with sun light. There is also something like a small kitchen, table, walls are indeed truck windows. Common area: In common area you will have a Jacuzzi, swimming pool for babies, teens and adults, a lot of green bushes and trees. Even though completely taken, the hotel left us feeling we were alone for the weekend in the common area. A comprehensive gymnastics area is available right beside the kitesurf support area. Other common area has pool table, small TV set and sofas. There is a massage room and it’s cheap comparing to places elsewhere. Bar and restaurant: Hotel’s bar is close to access to the beach. It supports not only Hotel common area and rooms but also the area in front of the Hotel next to the sand beach. Drinks are well prepared, but keep it to basics (i.e. caipiroska) and you will not miss it. Snacks took a while to be ready and served. Waiters are too concerned to the area by the beach forgetting to attend to inner common area and for several times I had to take my demand or drink from pool side to the counter. If you didn’t understand right, those non host using the Hotel’s beach infrastructure are preferred than you. To make matters worse, several non host people were allowed to use Hotel’s inner infrastructure including pool! Next time I’ll save staying on a smaller hotel or pousada and going to Itaca to have fun with the same rights of those paying more!!!! Main meals are available and at that time we had Pargo ao molho de Camarão (Fish with shrimps) and it was recommendable. It was served in Itaca’s restaurant section which is the one also serving breakfast. Utilities: Wifi was problematic and 20% of the time was offline. By the end of the two days lack of water happened because the pump was off and took a while to fill the water tank and then supplying rooms. I lost patience the first day and went to take a shower by the pool shower. Kitesurf: There is a small kite support infrastructure in this hotel, but nobody to help you. Hotel’s air compressor was broken so I had to ask a kite pump to those surfers who remembered to carry one. I believe it was a great spot to kitesurf because conditions were great, the hotel is by the beach and there is no crowd to battle for space while surfing. Just take a look to Icarai side or Cumbuco’s downtown beach side and you will understand. We had a great time there despite problems and relaxed a lot. We’d like somebody would pay attention to those details above and for sure Itaca Hotel would be the best in Cumbuco soon.
Experience574556
11 Okt 2015 - Keluarga
We booked the hotel and they just CANCELLED OUR RESERVATION one day before arrival ! Without any real reason ! We couldn't find any place to sleep so had to go to Fortaleza for our stay !! They didn't even want to give us our money back ! Absolutely DON'T STAY at ITACA Hotel Cumbuco !!
PousadaParacuru
12 Okt 2013 - Berlibur dengan teman
Was at a wedding at this hotel and spent a weekend there. The hotel is nice by itself, however the hotel staff are a bunch of blind rats that don't have a clue on how to run a hotel! Luckily, the wedding was all coordinated by 3rd party companies and the hotel had no role besides providing accommodation. After the wedding we had 2 more days at the hotel to relax. We stayed in the deluxe suite no 12 and it was nice, however expensive. There was a jacuzzi in the bathroom that was great and the bed was comfortable. That's about the only good points I have about this hotel. Reception is awful. They don't want to help and was very rude. The restaurant was the worst, besides not having half the menu available, there was a 2-3 hour wait for a spaghetti!?? Same for a simple hamburger. The hotel owner is Spanish, I won't say his name here, but be aware when you meet him. He spends his days drinking from the early mornings until late. At night he may show up in his underwear drunk as a skunk and try to be "funny". Not so charming with small children around. Also, my wife went to bed around 10pm and he turned on some pop music really loud right outside our room on a Monday? That's when it became too much and I had to let him know he needed to go somewhere else. The next day, when ordering a plate of fries, after waiting over 2 hours, I asked him if he could get his kitchen in order. He then asked me if I worked at the restaurant??!! After I told him no, he then made me aware I had no business of complaining if I didn't know how to run a restaurant and told me to go f### myself. That was the last straw and we left the hotel! The swimming pool, as many others here have also commented, is filthy and is almost greenish/white with algae and sun lotion. Never saw it cleaned. Such a shame, because the hotel is really nice by itself. If they had only changed the entire staff, including the owner, and put someone who is serious and professional in charge, this could be a real gem. I'll never be back and I don't recommend anybody to stay here because despite the nice photos, the staff ruins the entire experience.
Andre A
02 Mar 2014 - Berlibur dengan teman
Don't bother coming here on your trip to Cumbuco. The hotel is nice and right on the beach, however the fun stops there. The staff at Itaca are incredibly incompetent and apart from not understanding english, they are super slow and don't care about your needs at all. The restaurant is a joke. Apart from almost not having anything available on the menu, the food takes about one hour to arrive. Also, we traveled as a group and all the orders got mixed up. Almost everyday we had a fight with the manager about the bill. The manager (if you can call him that), mostly sits around by the pool drinking and smoking like he was a guest himself. Most of the time with no shirt on and in his swim shorts. It's absolutely disgusting! Don't even think about going swimming in the pool. It was milky white one day, and dark green the next. So filthy it looked like a safety hazard even being near it. We stayed 3 nights and never saw it being cleaned once. I'm so glad I'll never have to be back here. What a joke Itaca is!
Lokasi
Av. Tabuba Cumbuco 62,62
maps
1
Malam

Tentang Akomodasi

Deskripsi

FAQ
Di mana alamat Itaca?
Itaca beralamat di Av. Tabuba Cumbuco 62,62
Apa saja fasilitas yang tersedia di Itaca?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Parkir
  • Pusat Kebugaran
Fasilitas
Fasilitas Populer
Parkir
Pusat Kebugaran
Olahraga, Spa & Rekreasi
Fitness
Hewan Peliharaan
Hewan peliharaan dibolehkan
Layanan Hotel
Brankas di resepsionis
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 93 review
Kebersihan
3.5
Kamar
4.0
Lokasi
4.0
Layanan
3.5
Nilai
3.0
Pasangan
32
Keluarga
25
Wisata sendiri
3
Berlibur dengan teman
19
Bisnis
4
Robert_and_Linda
10 Feb 2013 - Pasangan
We were a bit sort of stranded in Cumbuco and found our way to this nice little place through the help of a friendly "dutch local". It is a very nice place indeed, located right next to the beach. People are friendly, rooms are spacious and the place is clean and well kept. We didn't like the breakfast though and the restaurant doesn't serve much. A bit of extra attention to that and (a few other minor details) would make this a great place to stay. But then again, we had a great time! The place has that "small & cozy" quality about it. So yes, we would recommend the place.
AlexandreaBorges
16 Nov 2011 - Keluarga
We stayed in Itaca Hotel from 11-14th Nov 2011. We enjoyed because we shut eyes for several minor details which if taken care of could elevate this hotel to be the best in Cumbuco. I’m a little bit different reviewer and instead of saying praises and giving 5 stars and saying I stayed in the best in town, I’d rather to point problems so you might guess you’d do the same and consider your holiday a success in spite of these details. Room: Suite 18 Price: R$280/day Other top suites: R$295/day Room: It’s very big and up to two couples and a single. We stayed in the suite while our son was in the main room in a single bed. Room has two small 24 inches flat screen TVs (mean due room cost?); couple’s bed is indeed two single mattresses together, although comfortable; suite’s bathroom to be shared with those hosted in the main room; all furniture made of dark wood and light spots are undersized leaving the feeling it’s too dark; suite’s air conditioning is better than a lighthouse, so its led display was the worst problem in room; last there was no blackout curtain in the main room so my son woke up 6AM with sun light. There is also something like a small kitchen, table, walls are indeed truck windows. Common area: In common area you will have a Jacuzzi, swimming pool for babies, teens and adults, a lot of green bushes and trees. Even though completely taken, the hotel left us feeling we were alone for the weekend in the common area. A comprehensive gymnastics area is available right beside the kitesurf support area. Other common area has pool table, small TV set and sofas. There is a massage room and it’s cheap comparing to places elsewhere. Bar and restaurant: Hotel’s bar is close to access to the beach. It supports not only Hotel common area and rooms but also the area in front of the Hotel next to the sand beach. Drinks are well prepared, but keep it to basics (i.e. caipiroska) and you will not miss it. Snacks took a while to be ready and served. Waiters are too concerned to the area by the beach forgetting to attend to inner common area and for several times I had to take my demand or drink from pool side to the counter. If you didn’t understand right, those non host using the Hotel’s beach infrastructure are preferred than you. To make matters worse, several non host people were allowed to use Hotel’s inner infrastructure including pool! Next time I’ll save staying on a smaller hotel or pousada and going to Itaca to have fun with the same rights of those paying more!!!! Main meals are available and at that time we had Pargo ao molho de Camarão (Fish with shrimps) and it was recommendable. It was served in Itaca’s restaurant section which is the one also serving breakfast. Utilities: Wifi was problematic and 20% of the time was offline. By the end of the two days lack of water happened because the pump was off and took a while to fill the water tank and then supplying rooms. I lost patience the first day and went to take a shower by the pool shower. Kitesurf: There is a small kite support infrastructure in this hotel, but nobody to help you. Hotel’s air compressor was broken so I had to ask a kite pump to those surfers who remembered to carry one. I believe it was a great spot to kitesurf because conditions were great, the hotel is by the beach and there is no crowd to battle for space while surfing. Just take a look to Icarai side or Cumbuco’s downtown beach side and you will understand. We had a great time there despite problems and relaxed a lot. We’d like somebody would pay attention to those details above and for sure Itaca Hotel would be the best in Cumbuco soon.
Experience574556
11 Okt 2015 - Keluarga
We booked the hotel and they just CANCELLED OUR RESERVATION one day before arrival ! Without any real reason ! We couldn't find any place to sleep so had to go to Fortaleza for our stay !! They didn't even want to give us our money back ! Absolutely DON'T STAY at ITACA Hotel Cumbuco !!
PousadaParacuru
12 Okt 2013 - Berlibur dengan teman
Was at a wedding at this hotel and spent a weekend there. The hotel is nice by itself, however the hotel staff are a bunch of blind rats that don't have a clue on how to run a hotel! Luckily, the wedding was all coordinated by 3rd party companies and the hotel had no role besides providing accommodation. After the wedding we had 2 more days at the hotel to relax. We stayed in the deluxe suite no 12 and it was nice, however expensive. There was a jacuzzi in the bathroom that was great and the bed was comfortable. That's about the only good points I have about this hotel. Reception is awful. They don't want to help and was very rude. The restaurant was the worst, besides not having half the menu available, there was a 2-3 hour wait for a spaghetti!?? Same for a simple hamburger. The hotel owner is Spanish, I won't say his name here, but be aware when you meet him. He spends his days drinking from the early mornings until late. At night he may show up in his underwear drunk as a skunk and try to be "funny". Not so charming with small children around. Also, my wife went to bed around 10pm and he turned on some pop music really loud right outside our room on a Monday? That's when it became too much and I had to let him know he needed to go somewhere else. The next day, when ordering a plate of fries, after waiting over 2 hours, I asked him if he could get his kitchen in order. He then asked me if I worked at the restaurant??!! After I told him no, he then made me aware I had no business of complaining if I didn't know how to run a restaurant and told me to go f### myself. That was the last straw and we left the hotel! The swimming pool, as many others here have also commented, is filthy and is almost greenish/white with algae and sun lotion. Never saw it cleaned. Such a shame, because the hotel is really nice by itself. If they had only changed the entire staff, including the owner, and put someone who is serious and professional in charge, this could be a real gem. I'll never be back and I don't recommend anybody to stay here because despite the nice photos, the staff ruins the entire experience.
Andre A
02 Mar 2014 - Berlibur dengan teman
Don't bother coming here on your trip to Cumbuco. The hotel is nice and right on the beach, however the fun stops there. The staff at Itaca are incredibly incompetent and apart from not understanding english, they are super slow and don't care about your needs at all. The restaurant is a joke. Apart from almost not having anything available on the menu, the food takes about one hour to arrive. Also, we traveled as a group and all the orders got mixed up. Almost everyday we had a fight with the manager about the bill. The manager (if you can call him that), mostly sits around by the pool drinking and smoking like he was a guest himself. Most of the time with no shirt on and in his swim shorts. It's absolutely disgusting! Don't even think about going swimming in the pool. It was milky white one day, and dark green the next. So filthy it looked like a safety hazard even being near it. We stayed 3 nights and never saw it being cleaned once. I'm so glad I'll never have to be back here. What a joke Itaca is!
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