Holiday Inn Express and Suites Drayton Valley, Division No. 11
Holiday Inn Express and Suites Drayton Valley, Division No. 11
Holiday Inn Express and Suites Drayton Valley, Division No. 11
Holiday Inn Express and Suites Drayton Valley, Division No. 11
Holiday Inn Express and Suites Drayton Valley, Division No. 11
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Hotel

Holiday Inn Express and Suites Drayton Valley

Drayton Valley, Division No. 11

Review

Tripadvisor
Dari 48 review
Review yang paling membantu
519lesc
08 Apr 2021
Booked online and had to cancel before allowable time ran out. I noticed that CCI Hotels (their booking agent) had charged my Mastercard double the advertised price and there is no way to contact them for a full refund so I got hold of the hotel and brought this to their attention. Holiday Inn contends there is nothing they can do and will not assist me or even respond to my emails. I guess I'll have to make a big noise publicly and ask Mastercard to stop payment and/ or take them to small claims court. VERY POOR CUSTOMER SERVICE and I urge any prospective customer to PLEASE BEWARE!!
Venture324140
03 Mar 2021 - Bisnis
Do not stay. Don't even bother calling. Give it a zero dot. Huge booking issues. They would rather deal with computer than face to face. Front desk staff LIE and have 0 personalities. Will not return calls or fix or replace broken items up in room.
angiecA9816IH
19 Jan 2020 - Pasangan
The staff was extremely friendly and professional. Room was very clean and comfortable, and then the beds...oh those wonderfully comfortable beds! Breakfast was excellent. We had a wonderful stay and will be back. My husband and I highly recommend this hotel as it is one of the best....and we have stayed at a lot of hotels.
Barbara A
21 Feb 2021 - Bisnis
Do not stay. Give it a zero dot if could.Did not honor the expedia booking price I had booked...charged me 80 more. Said that they were a 3rd party booking site and couldn't do anything about it..when got to room on 4th floor. It had not been cleaned...then they said there was no rooms Double beds like I booked on expedia so they complimentary upgraded to room with king...but then why the 80 more charge? Had no interest in remedying this up charge on 2 night stay...said they were full, yet hotel parking lot empty. Had to ask for my 2nd and 3rd guest form for the comp breakfast...or wouldn't have gotten it...had to come down for extra towels when asked. Something sticky n gross on remote control. They didn't bother to bring up to room. Said we needed a room close to elevator as my mom is disabled. No help with that either. Just said no can't help you there. Hot tub/pool closed...no reason if they clean it.. just lazy. Don't bother booking here.
moandtony
26 Okt 2019 - Bisnis
Stayed for a couple nights. The hotel and room were very clean and tidy. Bed was clean and comfortable. Staff were friendly and helpful. My only feedback is that breakfast was below average in quality and the wifi was terrible. Otherwise, it was a good stay.
Lokasi
5001 Brougham Drive
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
18:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Deskripsi

FAQ
Di mana alamat Holiday Inn Express and Suites Drayton Valley?
Holiday Inn Express and Suites Drayton Valley beralamat di 5001 Brougham Drive
Pukul berapa waktu check-in & check-out di Holiday Inn Express and Suites Drayton Valley?
Waktu untuk check-in di Holiday Inn Express and Suites Drayton Valley adalah mulai dari pukul 18:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di Holiday Inn Express and Suites Drayton Valley?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Fasilitas
Fasilitas Populer
tiket CLEAN
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Pusat Kebugaran
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Fasilitas gym
Tenis
Lapangan golf di dalam properti
Fitness
Fasilitas Umum
Lift
Restoran
ATM/bank
Ruang merokok khusus
Mesin penjual otomatis
Pengiriman grosir
Laundromat
Hewan Peliharaan
Hewan peliharaan dibolehkan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 48 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.0
Layanan
4.0
Nilai
4.0
Pasangan
7
Keluarga
7
Wisata sendiri
2
Berlibur dengan teman
2
Bisnis
28
519lesc
08 Apr 2021 -
Booked online and had to cancel before allowable time ran out. I noticed that CCI Hotels (their booking agent) had charged my Mastercard double the advertised price and there is no way to contact them for a full refund so I got hold of the hotel and brought this to their attention. Holiday Inn contends there is nothing they can do and will not assist me or even respond to my emails. I guess I'll have to make a big noise publicly and ask Mastercard to stop payment and/ or take them to small claims court. VERY POOR CUSTOMER SERVICE and I urge any prospective customer to PLEASE BEWARE!!
Venture324140
03 Mar 2021 - Bisnis
Do not stay. Don't even bother calling. Give it a zero dot. Huge booking issues. They would rather deal with computer than face to face. Front desk staff LIE and have 0 personalities. Will not return calls or fix or replace broken items up in room.
angiecA9816IH
19 Jan 2020 - Pasangan
The staff was extremely friendly and professional. Room was very clean and comfortable, and then the beds...oh those wonderfully comfortable beds! Breakfast was excellent. We had a wonderful stay and will be back. My husband and I highly recommend this hotel as it is one of the best....and we have stayed at a lot of hotels.
Barbara A
21 Feb 2021 - Bisnis
Do not stay. Give it a zero dot if could.Did not honor the expedia booking price I had booked...charged me 80 more. Said that they were a 3rd party booking site and couldn't do anything about it..when got to room on 4th floor. It had not been cleaned...then they said there was no rooms Double beds like I booked on expedia so they complimentary upgraded to room with king...but then why the 80 more charge? Had no interest in remedying this up charge on 2 night stay...said they were full, yet hotel parking lot empty. Had to ask for my 2nd and 3rd guest form for the comp breakfast...or wouldn't have gotten it...had to come down for extra towels when asked. Something sticky n gross on remote control. They didn't bother to bring up to room. Said we needed a room close to elevator as my mom is disabled. No help with that either. Just said no can't help you there. Hot tub/pool closed...no reason if they clean it.. just lazy. Don't bother booking here.
moandtony
26 Okt 2019 - Bisnis
Stayed for a couple nights. The hotel and room were very clean and tidy. Bed was clean and comfortable. Staff were friendly and helpful. My only feedback is that breakfast was below average in quality and the wifi was terrible. Otherwise, it was a good stay.
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