Enjoy Pucon - Gran Hotel Pucon, Cautín
Enjoy Pucon - Gran Hotel Pucon, Cautín
Enjoy Pucon - Gran Hotel Pucon, Cautín
Enjoy Pucon - Gran Hotel Pucon, Cautín
Enjoy Pucon - Gran Hotel Pucon, Cautín
+ 79 lainnya
Hotel

Enjoy Pucon - Gran Hotel Pucon

Pucon, Cautín

Review

Tripadvisor
Dari 1.271 review
Review yang paling membantu
ebsnr
27 Des 2020
When the pandemic becomes an excuse to provide the least amount of service, to customers in every single sense even morning breakfast. Alternate breakfast in and out, there are plenty of cafés around. You stay for the view, the swimming pool and the location, they do take serious measures regarding sanitization which is good. The furniture is old and not well taken care of... I give points to the bedrooms cleaning ladies, who are adorable, make a great job, every day in your room and you can tell they miss the old good days of this mythical hotel. Sad.
Jeremy S
25 Agt 2020
We had reserved a room for 4 nights for our Honeymoon. Sadly we had an accident with our car in the middle of our trip and had to stay in Argentina until the car was fixed. Finally when we arrived at the Hotel Pucon told the woman who was at the reception about our accident and that we were really sorry that we had to cancel 3 nights due to this unexpected event (and that in our Honeymoon :( ) it was stressing. As we were talking to this woman she didn't almost look at us, just at her computer and when she did, she looked at us with a face like: I don't care at all about your accident and didn't said any word like: Oh sorry to hear that!. She had no empathy. She just ask us with a sharper tone in no friendly way: So, do you want to reserved?. And we said: Yes, we would like that (cause we already had 1 night left) and would like to stay 2 nights more. As we were finally going the way to the room, we thought that we never experienced such bad client service and then we opened the door and it was a really old bedroom.. I was shocked. I thought she could at least give us a nice bedroom for our honeymoon (and it wasn't at all worth the price!) Everything was old in that bedroom, from the curtains (in a dark depressing color), the walls, the mattress (not comfortable at all), the decoration of the bedroom was just depressing in general. Absolutely not what you would like in your Honeymoon. You cant excused her behavior thinking that she was stressed, because it was during the off season and it where just few tourists at the Hotel. We are absolutely not the type of persons that complains at all, but this was too much and I wanted to write this feedback for the next "clients". The only 2 good things were: the location with the beautiful views and the abundant delicious breakfast.
rumys
01 Jan 2020 - Keluarga
Room size is good. Bathroom kept flood flooding after shower screen design( no fan faculty in bathroom for drawing out moisture) Not impressed with breakfast as it is the same food daily and hardly any vegetarian options such as rice / vegetables. No unsweetened yogurt( asked for it but was flatly refused). Decor of hotel in the main lobby and restaurant very 1920s. Feel of nostalgia. Have to pay extra for swim caps in swimming pool which is fine to prevent clogging of filters. At least the pool is warm and clean.
Trip407142
03 Feb 2019 - Keluarga
Great location and friendly staff... but the all building is in pretty bad shape and the rooms are crying for refurbishment. Quality and variety of the breakfast are moreover disappointing and it’s quite difficult to sleep with the noisy bar on the beach close by. Unfortunately, the Enjoy brand who took over this hotel did not invest any penny in improving its standards. If you book there before it’s refurbished, you will only pay for the location... but nothing else.
Ian H
23 Jan 2019 - Pasangan
The location is great (right on the lakefront/ beach and by the main square) so within easy (200 to 400 meters walk of most stuff in town center) . The rooms are rather outdated and worn. Breakfast doesn't start til after 7 am so we were promised a bagged lunch instead when we had early starts (615 am). On one occasion they were available for us as promised and another occasion they lost the order.
Lokasi
Clemente Holzapfel 190
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
4 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Enjoy Pucon - Gran Hotel Pucon?
Enjoy Pucon - Gran Hotel Pucon beralamat di Clemente Holzapfel 190
Pukul berapa waktu check-in & check-out di Enjoy Pucon - Gran Hotel Pucon?
Waktu untuk check-in di Enjoy Pucon - Gran Hotel Pucon adalah mulai dari pukul 4 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Enjoy Pucon - Gran Hotel Pucon?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Enjoy Pucon - Gran Hotel Pucon tersedia fasilitas kolam renang?
Ya, di Enjoy Pucon - Gran Hotel Pucon tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Area piknik
Berkuda
Ski
Karaoke
Meja biliar
Fasilitas gym
Mendaki
Kolam renang indoor
Kolam renang outdoor
Taman
Klub kesehatan
Kolam renang anak
Memancing
Klub malam
Kasino
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Fasilitas Anak
Area bermain anak-anak
Penitipan bayi atau anak
Klub anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.0
Dari 1.271 review
Kebersihan
3.5
Kamar
3.0
Lokasi
5.0
Layanan
3.5
Nilai
3.0
Pasangan
388
Keluarga
526
Wisata sendiri
19
Berlibur dengan teman
112
Bisnis
81
ebsnr
27 Des 2020 -
When the pandemic becomes an excuse to provide the least amount of service, to customers in every single sense even morning breakfast. Alternate breakfast in and out, there are plenty of cafés around. You stay for the view, the swimming pool and the location, they do take serious measures regarding sanitization which is good. The furniture is old and not well taken care of... I give points to the bedrooms cleaning ladies, who are adorable, make a great job, every day in your room and you can tell they miss the old good days of this mythical hotel. Sad.
Jeremy S
25 Agt 2020 -
We had reserved a room for 4 nights for our Honeymoon. Sadly we had an accident with our car in the middle of our trip and had to stay in Argentina until the car was fixed. Finally when we arrived at the Hotel Pucon told the woman who was at the reception about our accident and that we were really sorry that we had to cancel 3 nights due to this unexpected event (and that in our Honeymoon :( ) it was stressing. As we were talking to this woman she didn't almost look at us, just at her computer and when she did, she looked at us with a face like: I don't care at all about your accident and didn't said any word like: Oh sorry to hear that!. She had no empathy. She just ask us with a sharper tone in no friendly way: So, do you want to reserved?. And we said: Yes, we would like that (cause we already had 1 night left) and would like to stay 2 nights more. As we were finally going the way to the room, we thought that we never experienced such bad client service and then we opened the door and it was a really old bedroom.. I was shocked. I thought she could at least give us a nice bedroom for our honeymoon (and it wasn't at all worth the price!) Everything was old in that bedroom, from the curtains (in a dark depressing color), the walls, the mattress (not comfortable at all), the decoration of the bedroom was just depressing in general. Absolutely not what you would like in your Honeymoon. You cant excused her behavior thinking that she was stressed, because it was during the off season and it where just few tourists at the Hotel. We are absolutely not the type of persons that complains at all, but this was too much and I wanted to write this feedback for the next "clients". The only 2 good things were: the location with the beautiful views and the abundant delicious breakfast.
rumys
01 Jan 2020 - Keluarga
Room size is good. Bathroom kept flood flooding after shower screen design( no fan faculty in bathroom for drawing out moisture) Not impressed with breakfast as it is the same food daily and hardly any vegetarian options such as rice / vegetables. No unsweetened yogurt( asked for it but was flatly refused). Decor of hotel in the main lobby and restaurant very 1920s. Feel of nostalgia. Have to pay extra for swim caps in swimming pool which is fine to prevent clogging of filters. At least the pool is warm and clean.
Trip407142
03 Feb 2019 - Keluarga
Great location and friendly staff... but the all building is in pretty bad shape and the rooms are crying for refurbishment. Quality and variety of the breakfast are moreover disappointing and it’s quite difficult to sleep with the noisy bar on the beach close by. Unfortunately, the Enjoy brand who took over this hotel did not invest any penny in improving its standards. If you book there before it’s refurbished, you will only pay for the location... but nothing else.
Ian H
23 Jan 2019 - Pasangan
The location is great (right on the lakefront/ beach and by the main square) so within easy (200 to 400 meters walk of most stuff in town center) . The rooms are rather outdated and worn. Breakfast doesn't start til after 7 am so we were promised a bagged lunch instead when we had early starts (615 am). On one occasion they were available for us as promised and another occasion they lost the order.
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