I visited this hotel as a tour leader with 13 other guests, early February 2020 for 3 nights. The hotel is located in a good quiet neighborhood but the problem is that this encourages pickpocketing and robberies.
We experienced this, unfortunately. Our bus was parked just in front of the hotel and a thief walked into our bus and stole the handbag of a lady in our group with her money and passport. You should be very careful and attentive to your belongings.
The staff of the hotel makes all the difference, they are helpful, smiling and nice with an excellent English. They were attentive, friendly, and knowledgeable. They did everything they could to make the stay more comfortable. I would like to thank especially Claudia, she was so friendly and helpful.
The rooms are large and comfortable but the problem is with the dated AC's of the rooms. The AC's are sooo noisy and not very efficient.
Bottled water are not offered in the rooms...
Wifi is good
The hotel offers you a welcome drink at the bar but when you present your ticket to the counter they offer you only wine. They don't even accept to offer a juice or a soft drink!
It is a pity!
Breakfast is basic but ok.
I was shocked when at 6:45 we were refused to access the buffet officially open at 7AM,
The hotel prepared for us special dishes at 6:30 but since the buffet was ready and we were in the Breakfast Hall, why refusing us the access as hotel guests?