We stayed there for 6 Nights, and we noticed that there was New Furniture in the lobby area. The lobby bar had also more varieties now.
At the Ibis Manquehue Norte the staff is very friendly and attentive. Up through the years we have stayed there quite a few times, and we feel we get to know some of the staff a little.
We needed a taxi to og to the bus station downtown, and they called a hotel taxi whcich was there on a very short notice. The price, CLP15000, is quite competitive since you have to drive straight through all of Santiago.
If you want to visit a sky bar, the neighbouring hotel, the Icon, is an excellent option.
Public transport: The metro station Manquehue is only 100 - 200 mts away, line1. Very convenient.