MDS Hotel Concepcion, Concepción
MDS Hotel Concepcion, Concepción
MDS Hotel Concepcion, Concepción
MDS Hotel Concepcion, Concepción
MDS Hotel Concepcion, Concepción
+ 55 lainnya
Hotel

MDS Hotel Concepcion

Talcahuano, Concepción

Review

Tripadvisor
Dari 842 review
Review yang paling membantu
DallasBenA
27 Okt 2018 - Bisnis
Although rocky at the beginning, the management team in this place was outstanding. RESTAURANT:The chef does an outstanding job (venison, duck, lamb, etc), all of them were incredible. In regards to the wait staff, Phillip does an excellent job, not only with the food, but also with the wine suggestions.SPA:Thank you for keeping the same layout as similar hotels in the US (Marriott, Hilton, etc.) Having the steam and sauna separate, and in the locker room, is one of the things I enjoyed the most. Please keep it this way!!! definitely an asset!! Myself, and my sales team, truly enjoy this feature in this hotel!!!In addition, the excellent customer service provided by Angelica (the masseuse) was invaluable.Although, was my first time in this Sonesta, I am looking forward to returning very soon.
jfirth325256
22 Nov 2019 - Bisnis
Good hotel to stay for business. Excellent food. Lovely spa and gym. Rooms are clean and comfy with all the amenities you might need. The only issue you might have is if you don't speak really good Spanish. Mine is basic and i did struggle.
Grifone77
16 Mei 2019 - Bisnis
I stay here one week for businness. Nice hotel. Room is large and clean. Wifi works well and the breakfast buffet offers good choice. Staff is friendly. Big garage. In the lobby there is the entrance of casino.
Cleber M
12 Nov 2018 - Bisnis
Hotel is realy good, however location is an issue.There should be a transfer to the Shopping mall. Rest is really good.The man who was at the reception was super kind. Unfo I do not remember his name. But when I told him my flight next day, after check out was super late. He gave me the chance to had a shower at the sauna in hotel. That makes difference.
309tatat
17 Feb 2020 - Keluarga
We have visited this nice hotel several times over the past years, since before it was renamed from Sonesta, and it was always a nice, great and welcoming stay. Unfortunately there seems to be a new receptionist named Collette, or similar, who did not show the usually experienced welcoming and kindness when we came back last week, i.e. basically she seems to be missing basic social skills when treating guests, e.g. there seems to be a new rule, that all guests have to present their IDs, which is not common in Chile, and although she was asked why, she replied more or less in a nearly angry and nerved tone, that these are the rules, and when we pointed out that in none of our previous stays, this was requested, she said that it was a new rule, so we asked that she please speaks with the person, that we spoke previously for reservation to check on that item, so she called and did not get response, but later during the checkin she stated simply, that that person said it is like she exposed, without really having checked it. For example in Chile it is not mandatory to have IDs for children, so although the change could be reasonable, it creates complications for some guests, and if a receptionist does not transmit the necessary empathy and politeness, you are basically shadowing the most important part of the welcome experience, of a apart from that great hotel with great breakfast, extremely friendly and willing other supporting staff, e.g. in the spa an pool area, or the maintenance guy who fixed the sauna, the bar man, service staff during the breakfast. Basically, it is weird to be literally confronted by someone who is not representing the spirit and culture of the hotel at the reception, and to us it looked like as if this person is just like that, and even some trainings would not help her improve her soft skills, so we would recommend the managenent to assign her tasks, that are not related to guest/custumer contact: There are ways to handle situations without showing or expressing a cold and unwelcoming atmosphere, you know we felt as if this receptionist had personal issies in handling guests with questions and doubts.
Lokasi
Calle A No. 809 Brisas Del Sol
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat MDS Hotel Concepcion?
MDS Hotel Concepcion beralamat di Calle A No. 809 Brisas Del Sol
Pukul berapa waktu check-in & check-out di MDS Hotel Concepcion?
Waktu untuk check-in di MDS Hotel Concepcion adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di MDS Hotel Concepcion?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di MDS Hotel Concepcion tersedia fasilitas kolam renang?
Ya, di MDS Hotel Concepcion tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Antar Jemput Bandara
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Kolam renang indoor
Taman
Klub kesehatan
Klub malam
Kasino
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Kesehatan & Medis
Layanan medis
Spa
tiket CLEAN
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 842 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.5
Pasangan
261
Keluarga
116
Wisata sendiri
18
Berlibur dengan teman
22
Bisnis
395
DallasBenA
27 Okt 2018 - Bisnis
Although rocky at the beginning, the management team in this place was outstanding. RESTAURANT:The chef does an outstanding job (venison, duck, lamb, etc), all of them were incredible. In regards to the wait staff, Phillip does an excellent job, not only with the food, but also with the wine suggestions.SPA:Thank you for keeping the same layout as similar hotels in the US (Marriott, Hilton, etc.) Having the steam and sauna separate, and in the locker room, is one of the things I enjoyed the most. Please keep it this way!!! definitely an asset!! Myself, and my sales team, truly enjoy this feature in this hotel!!!In addition, the excellent customer service provided by Angelica (the masseuse) was invaluable.Although, was my first time in this Sonesta, I am looking forward to returning very soon.
jfirth325256
22 Nov 2019 - Bisnis
Good hotel to stay for business. Excellent food. Lovely spa and gym. Rooms are clean and comfy with all the amenities you might need. The only issue you might have is if you don't speak really good Spanish. Mine is basic and i did struggle.
Grifone77
16 Mei 2019 - Bisnis
I stay here one week for businness. Nice hotel. Room is large and clean. Wifi works well and the breakfast buffet offers good choice. Staff is friendly. Big garage. In the lobby there is the entrance of casino.
Cleber M
12 Nov 2018 - Bisnis
Hotel is realy good, however location is an issue.There should be a transfer to the Shopping mall. Rest is really good.The man who was at the reception was super kind. Unfo I do not remember his name. But when I told him my flight next day, after check out was super late. He gave me the chance to had a shower at the sauna in hotel. That makes difference.
309tatat
17 Feb 2020 - Keluarga
We have visited this nice hotel several times over the past years, since before it was renamed from Sonesta, and it was always a nice, great and welcoming stay. Unfortunately there seems to be a new receptionist named Collette, or similar, who did not show the usually experienced welcoming and kindness when we came back last week, i.e. basically she seems to be missing basic social skills when treating guests, e.g. there seems to be a new rule, that all guests have to present their IDs, which is not common in Chile, and although she was asked why, she replied more or less in a nearly angry and nerved tone, that these are the rules, and when we pointed out that in none of our previous stays, this was requested, she said that it was a new rule, so we asked that she please speaks with the person, that we spoke previously for reservation to check on that item, so she called and did not get response, but later during the checkin she stated simply, that that person said it is like she exposed, without really having checked it. For example in Chile it is not mandatory to have IDs for children, so although the change could be reasonable, it creates complications for some guests, and if a receptionist does not transmit the necessary empathy and politeness, you are basically shadowing the most important part of the welcome experience, of a apart from that great hotel with great breakfast, extremely friendly and willing other supporting staff, e.g. in the spa an pool area, or the maintenance guy who fixed the sauna, the bar man, service staff during the breakfast. Basically, it is weird to be literally confronted by someone who is not representing the spirit and culture of the hotel at the reception, and to us it looked like as if this person is just like that, and even some trainings would not help her improve her soft skills, so we would recommend the managenent to assign her tasks, that are not related to guest/custumer contact: There are ways to handle situations without showing or expressing a cold and unwelcoming atmosphere, you know we felt as if this receptionist had personal issies in handling guests with questions and doubts.
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