Novotel Santiago Providencia, Santiago
Novotel Santiago Providencia, Santiago
Novotel Santiago Providencia, Santiago
Novotel Santiago Providencia, Santiago
Novotel Santiago Providencia, Santiago
+ 83 lainnya
Hotel

Novotel Santiago Providencia

Santiago, Santiago

Review

Tripadvisor
Dari 199 review
Review yang paling membantu
287jadrankak
25 Mar 2020 - Pasangan
It was our base for exploring Santiago it has very good position you can reach avlot of restaurants and shops in Providencia which is very nice and peaceful part of the city! Rooms with all you need , good and cosy bed and very clean . Very good breakfast. very close to hotel are small restaurants and shops . Costanera center is 10 min walk away! Service excellent and friendly! We felt at home there ,its very reccomendable!
wonderingtravelgirl
03 Apr 2020 - Wisata sendiri
I stayed at this hotel in March. At this point most restaurants/cafes etc were closed. I was depending upon the hotel restaurant for my 1 meal per day as I did not wish to risk my health on street food that had been sitting in the sun for who knows how long. I went for dinner one night and despite a couple sitting in the restaurant eating, I was advised that the restaurant was closed as instructed by the government. I had no issue with this. My issue is that a request with assistance to order a pizza or something from a takeaway restaurant was rejected by the staff in the restaurant and the staff at reception. There was nothing open around the hotel so I had no option but to not eat anything. I found this really poor service from the staff as the quite obviously were no busy doing anything else at the time and they were not dealing with any other guests. The rooms were nice. Service was appalling.
285leons
22 Mar 2020 - Pasangan
We where only meant to stay for 3 days while waiting for our cruise!! Which got cancelled!! Thanks c-virus!! So we ended up staying for 8 nights. Fantastic service, beautiful hotel, magnificent food and staff that helped us out so much!! Personal thanks to Yaritza, who when things fell to pieces, helped us out and made things so much easier!! And also Eduardo, who’s smile and kind nature made a hard day pleasant!! Also giving great service!!
Jeaninyorkshire
12 Mar 2020 - Keluarga
Excellent stay at this hotel recently. The staff were very helpful, the rooms were clean with good showers. The breakfast was very good with a wide choice of food. The restaurant and bar were very good and the staff there very helpful. A special mention to our waiter Eduardo Palma, who was able to welcome, and chat with us in English, and enjoyed speaking in several languages to many of the guests .... a real asset to the hotel. Highly recommended Jean, Martin, David and Maheshi Robinson
mauricioramirez6
17 Feb 2021
And so I was told ..... Saturday Feb 13th 2021, 17:00 arriving for check in. Queue of around 10 people. I asked a "security" guy that if there is a special line for Accor Gold members, I showed him my card and he said " that card is useless. Just queue up" ... I waited for my "turn" for 25 minutes and upon arriving at front desk I asked them if this Novotel honors the Gold card for check in. They said " of course, but nobody told us you are gold member " ... To which I replied " you must train better your staff" ... That security guy had an attitude of a night club guard rather than a hotel. Besides that, while at the queue, there was a table with Covid form to be "filled up by guest" (as per its tittle). I saw people at front desk took time to fill it up so I thought would be better to grab one and fill it up while waiting (so to save time). Again, the "friendly security " guy told me " what are you doing. This is not for you ", to which I said " this is the same form that people in front of me is filling up". His answer was " this is not for you " and rip it off from my hand.... Again, an attitude of a guardian dog rather than a bouncer, concierge or security guy at hotel ...... Having ruined our check in process, the staff at from desk, was profesional, fast and attentive. Basically doing their job professionally . This is a 2-3 years hotel. The room was ok for a Novotel, could not visit the spa or pool due to covid. Breakfast, as most places in Chile, was low quality, basic and with very little options. Long queue as well but this was due to covid restrictions and procedures.
Lokasi
Avenida Holanda 222 Providencia
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
12:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Novotel Santiago Providencia?
Novotel Santiago Providencia beralamat di Avenida Holanda 222 Providencia
Pukul berapa waktu check-in & check-out di Novotel Santiago Providencia?
Waktu untuk check-in di Novotel Santiago Providencia adalah mulai dari pukul 12:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Novotel Santiago Providencia?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Novotel Santiago Providencia tersedia fasilitas kolam renang?
Ya, di Novotel Santiago Providencia tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Pusat Kebugaran
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
Snack bar/deli
Fasilitas gym
Kolam renang indoor
Spa layanan lengkap
Hewan Peliharaan
Hewan peliharaan dibolehkan
Fasilitas Anak
Akomodasi gratis untuk anak-anak dan membayar makanan
Penitipan anak atau bayi (biaya tambahan)
Klub anak (gratis)
Klub anak
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 199 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
59
Keluarga
40
Wisata sendiri
16
Berlibur dengan teman
13
Bisnis
42
287jadrankak
25 Mar 2020 - Pasangan
It was our base for exploring Santiago it has very good position you can reach avlot of restaurants and shops in Providencia which is very nice and peaceful part of the city! Rooms with all you need , good and cosy bed and very clean . Very good breakfast. very close to hotel are small restaurants and shops . Costanera center is 10 min walk away! Service excellent and friendly! We felt at home there ,its very reccomendable!
wonderingtravelgirl
03 Apr 2020 - Wisata sendiri
I stayed at this hotel in March. At this point most restaurants/cafes etc were closed. I was depending upon the hotel restaurant for my 1 meal per day as I did not wish to risk my health on street food that had been sitting in the sun for who knows how long. I went for dinner one night and despite a couple sitting in the restaurant eating, I was advised that the restaurant was closed as instructed by the government. I had no issue with this. My issue is that a request with assistance to order a pizza or something from a takeaway restaurant was rejected by the staff in the restaurant and the staff at reception. There was nothing open around the hotel so I had no option but to not eat anything. I found this really poor service from the staff as the quite obviously were no busy doing anything else at the time and they were not dealing with any other guests. The rooms were nice. Service was appalling.
285leons
22 Mar 2020 - Pasangan
We where only meant to stay for 3 days while waiting for our cruise!! Which got cancelled!! Thanks c-virus!! So we ended up staying for 8 nights. Fantastic service, beautiful hotel, magnificent food and staff that helped us out so much!! Personal thanks to Yaritza, who when things fell to pieces, helped us out and made things so much easier!! And also Eduardo, who’s smile and kind nature made a hard day pleasant!! Also giving great service!!
Jeaninyorkshire
12 Mar 2020 - Keluarga
Excellent stay at this hotel recently. The staff were very helpful, the rooms were clean with good showers. The breakfast was very good with a wide choice of food. The restaurant and bar were very good and the staff there very helpful. A special mention to our waiter Eduardo Palma, who was able to welcome, and chat with us in English, and enjoyed speaking in several languages to many of the guests .... a real asset to the hotel. Highly recommended Jean, Martin, David and Maheshi Robinson
mauricioramirez6
17 Feb 2021 -
And so I was told ..... Saturday Feb 13th 2021, 17:00 arriving for check in. Queue of around 10 people. I asked a "security" guy that if there is a special line for Accor Gold members, I showed him my card and he said " that card is useless. Just queue up" ... I waited for my "turn" for 25 minutes and upon arriving at front desk I asked them if this Novotel honors the Gold card for check in. They said " of course, but nobody told us you are gold member " ... To which I replied " you must train better your staff" ... That security guy had an attitude of a night club guard rather than a hotel. Besides that, while at the queue, there was a table with Covid form to be "filled up by guest" (as per its tittle). I saw people at front desk took time to fill it up so I thought would be better to grab one and fill it up while waiting (so to save time). Again, the "friendly security " guy told me " what are you doing. This is not for you ", to which I said " this is the same form that people in front of me is filling up". His answer was " this is not for you " and rip it off from my hand.... Again, an attitude of a guardian dog rather than a bouncer, concierge or security guy at hotel ...... Having ruined our check in process, the staff at from desk, was profesional, fast and attentive. Basically doing their job professionally . This is a 2-3 years hotel. The room was ok for a Novotel, could not visit the spa or pool due to covid. Breakfast, as most places in Chile, was low quality, basic and with very little options. Long queue as well but this was due to covid restrictions and procedures.
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