Versalles Suites Apart Hotel, Santiago
Versalles Suites Apart Hotel, Santiago
Versalles Suites Apart Hotel, Santiago
Versalles Suites Apart Hotel, Santiago
Versalles Suites Apart Hotel, Santiago
+ 6 lainnya
Aparthotel

Versalles Suites Apart Hotel

Santiago, Santiago

Review

Tripadvisor
Dari 289 review
Review yang paling membantu
Eros B
01 Nov 2018 - Bisnis
As Head Coach of the Italian Skiing Team, we stayed at Versalles Suites Hotel at the end of September, for 2 nights. Upon our arrival on Sept. 26, in the lobby while I was filling out a form, I left my backpack on a sofa, for 5 minutes. That is all it took to be robbed! I demanded to see the security cameras, and suspiciously enough, I was told that the 3 cameras in the lobby were not working!! Furthermore, they refused to help me in any way, which is odd considering that at that time, besides my team, only hotel staff was present. They do not have anyone in charge of security and also refused to reimburse both the content of my backpack (laptop, Cannon camera, wallet, documents, cash) which amounted to 2000 euros, not even the value of the backpack! which was 200 euros. I had to go alone with a colleague to the police. I made a formal complaint to SERNAC, which protects the consumer in Chile and they in turn have requested twice an answer from the hotel, to no avail. DO NOT STAY at this hotel, it is not safe, as simple as that!
Brent J
13 Feb 2017 - Berlibur dengan teman
Stayed two night on way too cruise from Valparaíso, room was fine for three people and good value, but old and worn out, kitchen a health hazard wouldn't want to cook there. Good location for access to costaneva mall and hill park, gondela is a must do, easy walk away and clean and safe neighbourhood. Friendly and helpful staff, and on site taxi excellent, got him too take us to Valparaiso, not the cheapest option, but wonderful service, we even stopped at a winery on the way. Breakfast sufficient but would want a week of the same. Noisey at night, but is in the central city so too be expected
LowieSantiago_Chile
02 Apr 2017 - Pasangan
This apartment block is perfectly located for you to stroll the city of Santiago at your convenience. Situated close to Tobalaba metro station, it offers unique possibilities to quickly travel to all of Santiago's must sees and mysterious secrets such as the central cemetery, museum of fine arts (Belles Artes) and the museum remembrance and civil rights all about what dictatorship does to people. In the El Bosque area – around the corner of the apartment complex - you will find great restaurants in all styles and cuisines. In the evening you can relax on the balcony of your spacious suite, sipping a glass of excellent Chilean wine that you just bought at the Costanera Center. Versalles Suites provides a great service offering clean sheets and towels daily for a nice price. The staff is very helpful, answering patiently all questions you might have, while the free breakfast - although basic - is served by wonderful local ladies who welcome you every morning with a smile, freshly brewed coffee and warm bread. But with all these goodies you would expect them to put some fresh paint on the walls, repair or replace the cushions of the seats in the living area and do something about the empty walls by putting up some local art. These may seem minor issues, but it would make this great place even more excellent. Hopefully they will keep the price as is, though, thereby creating good value for your money. Places like these are needed in the city of Santiago.
ksquared2014
29 Nov 2017 - Pasangan
I am surprised by the number of favourable reviews this hotel as received, as I can't see anything positive except its location. There are 2 subway stations within 500m and lots of restaurants, convenience stores etc within easy walking distance. However, the apartment was not clean; the kitchen had absolutely nothing expect 2 glasses, 2 plates, 2 bowls and 2 sets of forks, knives and spoons. When we asked for kitchen utensils, a box of poor quality, aluminium pots arrived with a ladle and chopping board but no knives. Totally useless if you intend on staying more than a couple of days. The information provided by the hotel about the area is extremely basic and refers you to reception for detail. However, if you are not a Spanish speaker, you will not get the information you need. None of it (service, amenities, facilities or accommodation comfort) is good enough which is a shame, as the location is good however, we saw a dozen other apartment hotels in the area and it's worth looking elsewhere.
913soulmates
30 Jul 2018 - Keluarga
I liked everything about the hotel. Everything was clean and the apartment was very good! I don't know why people complain a lot about it! It's a good hotel, nice location, only the breakfast should be better! I have no complaints!
Lokasi
Callao 2947
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Deskripsi

FAQ
Di mana alamat Versalles Suites Apart Hotel?
Versalles Suites Apart Hotel beralamat di Callao 2947
Pukul berapa waktu check-in & check-out di Versalles Suites Apart Hotel?
Waktu untuk check-in di Versalles Suites Apart Hotel adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Versalles Suites Apart Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Spa
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Fasilitas Umum
Teras
Lift
Ruang tamu
Ruang merokok khusus
Layanan Hotel
Brankas di resepsionis
Ruang koper
Resepsionis 24 jam
Layanan laundry/dry cleaning
Brankas hotel
Staf multibahasa
Fasilitas Lainnya
Kartu identifikasi saat tiba
Lemari es
Deposit saat tiba
Diners Club
MasterCard
Microwave bersama
Jangkauan ponsel
Lantai berkarpet
Visa
Tempat tidur bayi ATAS PERMINTAAN
Pusat kota
American Express
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 289 review
Kebersihan
3.5
Kamar
4.0
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
31
Keluarga
165
Wisata sendiri
3
Berlibur dengan teman
44
Bisnis
26
Eros B
01 Nov 2018 - Bisnis
As Head Coach of the Italian Skiing Team, we stayed at Versalles Suites Hotel at the end of September, for 2 nights. Upon our arrival on Sept. 26, in the lobby while I was filling out a form, I left my backpack on a sofa, for 5 minutes. That is all it took to be robbed! I demanded to see the security cameras, and suspiciously enough, I was told that the 3 cameras in the lobby were not working!! Furthermore, they refused to help me in any way, which is odd considering that at that time, besides my team, only hotel staff was present. They do not have anyone in charge of security and also refused to reimburse both the content of my backpack (laptop, Cannon camera, wallet, documents, cash) which amounted to 2000 euros, not even the value of the backpack! which was 200 euros. I had to go alone with a colleague to the police. I made a formal complaint to SERNAC, which protects the consumer in Chile and they in turn have requested twice an answer from the hotel, to no avail. DO NOT STAY at this hotel, it is not safe, as simple as that!
Brent J
13 Feb 2017 - Berlibur dengan teman
Stayed two night on way too cruise from Valparaíso, room was fine for three people and good value, but old and worn out, kitchen a health hazard wouldn't want to cook there. Good location for access to costaneva mall and hill park, gondela is a must do, easy walk away and clean and safe neighbourhood. Friendly and helpful staff, and on site taxi excellent, got him too take us to Valparaiso, not the cheapest option, but wonderful service, we even stopped at a winery on the way. Breakfast sufficient but would want a week of the same. Noisey at night, but is in the central city so too be expected
LowieSantiago_Chile
02 Apr 2017 - Pasangan
This apartment block is perfectly located for you to stroll the city of Santiago at your convenience. Situated close to Tobalaba metro station, it offers unique possibilities to quickly travel to all of Santiago's must sees and mysterious secrets such as the central cemetery, museum of fine arts (Belles Artes) and the museum remembrance and civil rights all about what dictatorship does to people. In the El Bosque area – around the corner of the apartment complex - you will find great restaurants in all styles and cuisines. In the evening you can relax on the balcony of your spacious suite, sipping a glass of excellent Chilean wine that you just bought at the Costanera Center. Versalles Suites provides a great service offering clean sheets and towels daily for a nice price. The staff is very helpful, answering patiently all questions you might have, while the free breakfast - although basic - is served by wonderful local ladies who welcome you every morning with a smile, freshly brewed coffee and warm bread. But with all these goodies you would expect them to put some fresh paint on the walls, repair or replace the cushions of the seats in the living area and do something about the empty walls by putting up some local art. These may seem minor issues, but it would make this great place even more excellent. Hopefully they will keep the price as is, though, thereby creating good value for your money. Places like these are needed in the city of Santiago.
ksquared2014
29 Nov 2017 - Pasangan
I am surprised by the number of favourable reviews this hotel as received, as I can't see anything positive except its location. There are 2 subway stations within 500m and lots of restaurants, convenience stores etc within easy walking distance. However, the apartment was not clean; the kitchen had absolutely nothing expect 2 glasses, 2 plates, 2 bowls and 2 sets of forks, knives and spoons. When we asked for kitchen utensils, a box of poor quality, aluminium pots arrived with a ladle and chopping board but no knives. Totally useless if you intend on staying more than a couple of days. The information provided by the hotel about the area is extremely basic and refers you to reception for detail. However, if you are not a Spanish speaker, you will not get the information you need. None of it (service, amenities, facilities or accommodation comfort) is good enough which is a shame, as the location is good however, we saw a dozen other apartment hotels in the area and it's worth looking elsewhere.
913soulmates
30 Jul 2018 - Keluarga
I liked everything about the hotel. Everything was clean and the apartment was very good! I don't know why people complain a lot about it! It's a good hotel, nice location, only the breakfast should be better! I have no complaints!
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