Upon entry, very impressed at how grandeur it feels. However upon entering your assigned room, things became a little different. The rooms although huge and spacious, was covered with dark mouldy spots on the wall. Beds were dirty, wearing boxers and got my upper thigh covered with red itchy spots. Bedsheets were not changed either, brown stain resemblance of blood on it and towels although changed have the same problem (see attached photo)
Due to the building being so huge and enormous, you can hardly get wifi connection in certain rooms. I only realised it on the 2nd day after a full day of meeting the day before. They did sent a wifi router in, but hey its Crowne Plaza you dont really expect that right? They were already well-aware that this problem is present yet they only waited for a guest to call only did they took action.
Breakfast was mediocre, 0930hrs and the crepe station was closed. head chef was taking his supervising rounds and i told him to make one for me and he looks at the pan and go, eat something else its closed. 5mins ago, a lady staff just serve another patron crepes from the same pan !! i paid 138yuan plus taxes for that breakfast !!
Also i am a gold member with IHG although not the highest tier, even at holiday inn express i get better treatment, over here they gave me rotten fruits, two double beds and made it sound like i was at fault for not saying i am alone WHEN I ALREADY BOOKED WITH ONE NAME AND BEING ALONE !!
anyways, its far out of city centre but most importantly no point getting the seaview room. its not the best scene afterall