Hotel Pullman Xiamen Powerlong, Xiamen
Hotel Pullman Xiamen Powerlong, Xiamen
Hotel Pullman Xiamen Powerlong, Xiamen
Hotel Pullman Xiamen Powerlong, Xiamen
Hotel Pullman Xiamen Powerlong, Xiamen
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Hotel

Hotel Pullman Xiamen Powerlong

Xiamen, Xiamen

Review

Tripadvisor
Dari 434 review
Review yang paling membantu
Kevintob
11 Agt 2019 - Bisnis
I stayed for 2 days. I had event in their ballroom. Tablecloths many hole on it like one start hotel. English is International language, but none can speak English fluently, quite hard to communicate with all staff. Accor Please teach them English to make Better communicate with international guests.
Venture63054
10 Nov 2019 - Bisnis
The Staff is very helpful and the location of the Hotel is good. There is a parks and river next to the Hotel and the environment is very good. The room is spacious and clean. The only setback is the breakfast is below expectation.
bennyhadis
07 Apr 2017 - Keluarga
sayang semua lumayan kamar bersih kebetulan saya pesan kamar 2 yang sau dapat pojok jadi agak luas pemandanggan bagus cuman dikala musim dinggin tidak ada ac kamar yang menyala kaca pun cuman bisa dibuka sanggat kecil sekali menyebapkan anak saya tidak bisa tidur pelayan ramah sabar sopan
limwiwi
01 Nov 2017
posisi hotel ada di samping sungai yang tenang, dekat dengan lokasi turis Powerlong garden yang begitu asri. kamarnya besar dan bersih, layanan juga ramah. cuma supir taxi kurang senang kalo di minta antar ke hotel ini, alasannya macet
Aaron L
23 Jul 2019 - Keluarga
My experience here was slightly disappointing but I felt the hotel did all they can to make our trip bearable. My wife and I used a local Chinese app to check the rating of the hotel. It was a 2 star out of 5. Even in local standards, this hotel received a pretty bad review but most of the comments were towards the datedness of the facilities. We didn't mind that the hotel was old because we liked the location. Upon arrival, we were asked if we wanted to upgrade to the 9th floor executive suite which would also give us access to the executive lounge. We gladly did so. We were asked if we are ok with a corner room which we were ok with. When we got into our room, the room felt really hot. We cranked the AC down to 18 degrees and the fan at full speed to hopefully cool down the room. We then went to bed but woke up at 3am because the room just got hotter. We called the front desk and when the technician came in, he asked if we turned on the heat. They gave us a portable air conditioner that was of little help. The front desk explained that the AC in the room we were staying at is separate form the other rooms. I wish they told us that beforehand when they asked if we were only ok with a corner room. We asked to change our room and they gave us a new room for the night where the AC worked. We felt inconvenienced that they were fully aware of the room's issue but still gave the room to us. In the morning, the manager visited us and compensated us with a room upgrade which was nice. As for the executive lounge, they only had some cans of coke and perrier. I asked the front desk if they have any fruits and I was told that they don't have any. The next day I visited, the front desk remembered my name and told me that there were fruits in the lounge and everyday after that. So I do feel that they do take customer feedback. The breakfast buffet was a real miss. My wife and I wanted to go sightseeing so we had plans to leave at 7am. The buffet starts at 6:30 but not all the stations were opened yet. So I just had to give up on the noodle bar and went for the bacon. The bacon was not crispy at all, they were flimsy and just not good. By the time my wife and I had to leave at 7am, the noodle station was still not opened. The rest of the trip was normal until the last evening. We recieved a courtesy call from the front desk asking how our stay was and we replied that other than the AC not working on our first night, the rest was good. Then suddenly my wife slipped in the bathroom. We discovered that the entire floor was flooded. We had use the bathroom for a few days already and haven't discovered the issue previously. We called for the on call manager to come up. He apologized and asked us what we wanted. That's when I felt offended. I wasn't asking for compensation. This had never happened to my wife and I before. We don't know how to deal with this situation. I just wanted them to see how the bathroom wasn't draining water properly (this was around 11pm). When the on call manager left, he sent back a larger sized senior manager saying that the best they can do is get us a ride to the airport the next day which was fine with us. We also found online that a similar situation happened in the same hotel to a family where a child was hurt due to the bathroom door. They ended up going to the hospital on their own and recieved no compensation. The next morning at 7am, the senior manager was waiting for us in the lobby. They got us a business car to the airport after our breakfast. I felt that the inconveniences we endured could have been avoided as they were all known issues. I do appreciate that the staff did try to do their job to the best of their ability when we brought up the issues but once again, these were all known issues.
Lokasi
No. 133 Middle Hubin Road Bailuzhou,白鹭洲湖滨中路133号
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Hotel Pullman Xiamen Powerlong?
Hotel Pullman Xiamen Powerlong beralamat di No. 133 Middle Hubin Road Bailuzhou,白鹭洲湖滨中路133号
Pukul berapa waktu check-in & check-out di Hotel Pullman Xiamen Powerlong?
Waktu untuk check-in di Hotel Pullman Xiamen Powerlong adalah mulai dari pukul 14:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Hotel Pullman Xiamen Powerlong?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
Apakah di Hotel Pullman Xiamen Powerlong tersedia fasilitas kolam renang?
Ya, di Hotel Pullman Xiamen Powerlong tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
tiket CLEAN
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Pusat Kebugaran
Fasilitas Rapat
Fasilitas Anak
Olahraga, Spa & Rekreasi
Lapangan tenis outdoor
Lapangan tenis indoor
Fasilitas gym
Kolam renang indoor
Tenis
Kolam renang outdoor
Taman
Fasilitas Umum
ATM/bank
Properti bebas-rokok
Surat kabar gratis di lobi
AC
Lift
Restoran
Ruang tamu
Porter/bell-boy
Ruang merokok khusus
Hewan Peliharaan
Hewan peliharaan dibolehkan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 434 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.0
Pasangan
51
Keluarga
60
Wisata sendiri
55
Berlibur dengan teman
43
Bisnis
159
Kevintob
11 Agt 2019 - Bisnis
I stayed for 2 days. I had event in their ballroom. Tablecloths many hole on it like one start hotel. English is International language, but none can speak English fluently, quite hard to communicate with all staff. Accor Please teach them English to make Better communicate with international guests.
Venture63054
10 Nov 2019 - Bisnis
The Staff is very helpful and the location of the Hotel is good. There is a parks and river next to the Hotel and the environment is very good. The room is spacious and clean. The only setback is the breakfast is below expectation.
bennyhadis
07 Apr 2017 - Keluarga
sayang semua lumayan kamar bersih kebetulan saya pesan kamar 2 yang sau dapat pojok jadi agak luas pemandanggan bagus cuman dikala musim dinggin tidak ada ac kamar yang menyala kaca pun cuman bisa dibuka sanggat kecil sekali menyebapkan anak saya tidak bisa tidur pelayan ramah sabar sopan
limwiwi
01 Nov 2017 -
posisi hotel ada di samping sungai yang tenang, dekat dengan lokasi turis Powerlong garden yang begitu asri. kamarnya besar dan bersih, layanan juga ramah. cuma supir taxi kurang senang kalo di minta antar ke hotel ini, alasannya macet
Aaron L
23 Jul 2019 - Keluarga
My experience here was slightly disappointing but I felt the hotel did all they can to make our trip bearable. My wife and I used a local Chinese app to check the rating of the hotel. It was a 2 star out of 5. Even in local standards, this hotel received a pretty bad review but most of the comments were towards the datedness of the facilities. We didn't mind that the hotel was old because we liked the location. Upon arrival, we were asked if we wanted to upgrade to the 9th floor executive suite which would also give us access to the executive lounge. We gladly did so. We were asked if we are ok with a corner room which we were ok with. When we got into our room, the room felt really hot. We cranked the AC down to 18 degrees and the fan at full speed to hopefully cool down the room. We then went to bed but woke up at 3am because the room just got hotter. We called the front desk and when the technician came in, he asked if we turned on the heat. They gave us a portable air conditioner that was of little help. The front desk explained that the AC in the room we were staying at is separate form the other rooms. I wish they told us that beforehand when they asked if we were only ok with a corner room. We asked to change our room and they gave us a new room for the night where the AC worked. We felt inconvenienced that they were fully aware of the room's issue but still gave the room to us. In the morning, the manager visited us and compensated us with a room upgrade which was nice. As for the executive lounge, they only had some cans of coke and perrier. I asked the front desk if they have any fruits and I was told that they don't have any. The next day I visited, the front desk remembered my name and told me that there were fruits in the lounge and everyday after that. So I do feel that they do take customer feedback. The breakfast buffet was a real miss. My wife and I wanted to go sightseeing so we had plans to leave at 7am. The buffet starts at 6:30 but not all the stations were opened yet. So I just had to give up on the noodle bar and went for the bacon. The bacon was not crispy at all, they were flimsy and just not good. By the time my wife and I had to leave at 7am, the noodle station was still not opened. The rest of the trip was normal until the last evening. We recieved a courtesy call from the front desk asking how our stay was and we replied that other than the AC not working on our first night, the rest was good. Then suddenly my wife slipped in the bathroom. We discovered that the entire floor was flooded. We had use the bathroom for a few days already and haven't discovered the issue previously. We called for the on call manager to come up. He apologized and asked us what we wanted. That's when I felt offended. I wasn't asking for compensation. This had never happened to my wife and I before. We don't know how to deal with this situation. I just wanted them to see how the bathroom wasn't draining water properly (this was around 11pm). When the on call manager left, he sent back a larger sized senior manager saying that the best they can do is get us a ride to the airport the next day which was fine with us. We also found online that a similar situation happened in the same hotel to a family where a child was hurt due to the bathroom door. They ended up going to the hospital on their own and recieved no compensation. The next morning at 7am, the senior manager was waiting for us in the lobby. They got us a business car to the airport after our breakfast. I felt that the inconveniences we endured could have been avoided as they were all known issues. I do appreciate that the staff did try to do their job to the best of their ability when we brought up the issues but once again, these were all known issues.
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