My colleagues and I stayed here while having meetings in Xiamen. I was fortunate enough to have good WiFi speed in the room even if the room was a bit small. My colleagues had terrible internet speed --- very slow!
At breakfast I noticed that that the clientele were mostly business people from Asia, rather than tourists. So, for the price, it must be a decent place to go to for Asian businessmen. There was only 1 Western looking person at breakfast the 5 days I stayed there.
Breakfast was buffet style but nothing exceptional.
The room just felt so warm. I was sweating!... When I gave feedback about it, they said most guests felt cold so they put up the heater temp. Even if I set the room thermostat at 15c it still felt warm. Good thing they gave me a portable temperature controller that cools or heats the room. That worked in making the room more comfortable!
I would like to commend the Front Desk Manager or Supervisor who was on duty at arnd 11 o' clock in the evening of December 4, 2017.
I had moved rooms and was slightly upset because they just transferred my suitcases and forgot to transfer my pants and jackets.from the previous room. When I was looking for my clothes, pretty young receptionist from front desk asked me to come down to front desk to get the key from the previous room to transfer my clothes myself! (Whoa! That's a first! ) Nevermind, I was still good- natured at this point. So, I proceeded to take the elevator downstairs.
It was a surprise that the elevator suddenly stopped on the 12th floor. Nobody got on... hmmm, strange!... The corridor was dark unlike other floors so it was really creepy. I pressed the close button and pressed 1 for the lobby level. The elevator doors would close and still stay on the 12th floor.... This happened twice!
I was totally creeped out that I might get stuck inside the elevator so I moved out and transferred elevators! It was quite upsetting!
So naturally I was so incensed when pretty young receptionist told me to just go back to my room because there was a mistake and they'll just bring my clothes to my new room! ... I had already changed to my night clothes when I was asked to go down so I had to change to outside clothes just to go down.
This is where I appreciated Front Desk Manager/Supervisor. He was calm and sympathetic. He listened to my woes. Thank you very much Sir!
Instead of transferring to an old, smelly room on a smoke-filled floor, I decided to go back to my no smoking floor where the room was newly-renovated and clean even if it was small.
So, even if the room and structure seem old, people frequent the hotel because some of the people are quite good!