Sheraton Xiamen Hotel, Xiamen
Sheraton Xiamen Hotel, Xiamen
Sheraton Xiamen Hotel, Xiamen
Sheraton Xiamen Hotel, Xiamen
Sheraton Xiamen Hotel, Xiamen
+ 57 lainnya
Hotel

Sheraton Xiamen Hotel

Xiamen, Xiamen

Review

Tripadvisor
Dari 787 review
Review yang paling membantu
jleung617
09 Okt 2020 - Berlibur dengan teman
This hotel was opened in 2006 but still in good shape. We booked a junior suite room and got upgraded to the executive suite with a bigger living room. The room was nice but maybe the carpetsand the TVs need to be upgraded It locates on the Xiamen island and not far from metro stations
peterp946
15 Nov 2019 - Bisnis
The Sheraton Xiamen is a nice hotel with some shortcomings. First impression at checkin no efforts to make you feel you are a Platinum member. Only upon asking I got confirmed that they actually know that I am a Platinum meber and that they have given already "an upgrade". In a good hotel things go differently: Upon handing out your passport, "hello Mr.xx, welcome to our hotel. As you are a Platinum member, we are happy to offer you a suite room". Then the GSM comes, introduces himself and gives you his name card. Not like this here. On my room I realized I did not get an upgrade at all. Small room with two beds instead a large double bed. Heavily used furniture. Also there was no welcome gift like some small sweets or a plate with fruits, presents former SPG hotels are providing to their best customers as a sign of appreciation. I went down to complain about the no-upgrade. This time I asked to get as suite room. Only now they actually checked its availability. You need to ask by yourself? Should it be this way? They agreed to upgrade to a junior suite room (2213) on the next day. This room was in a lot better condition. Was unhappy with the air conditioning, switched it off because not needed, but still had a strong cold air flow just above the bed right into my face all the night. The breakfast is not memorable at all. Not many choices and for long stayers it gets boring after some days. Nothing special there. The hotel seems to not be able to provide some different types of bread even. The cornflakes of low quality and zero taste. The bacon is not crispy and has a strange and bad taste, total disappointment. Juices are as cheap as possible, like sugar water with some colour. Come on! This is not Sheraton! Such low quality is absolutely unacceptable for a Sheraton hotel and I never encountered this in any Sheraton in China. The executive lounge with it's "Happy Hour" is even worse. Same bad juices and no service unless you force them to do something. Not even a "hello" or "do you like a coffee?" or similar. Tables could be cleaned and freed up for new guests instead of leaving back all and block them. Generally poor service attitude here too. In a good hotel they learn your name the first time you enter the lounge. Then they call you by your name and lead you to a free table and offer you a drink. They show care. Zero care, zero hospitality here. All in all, this hotel is by far substandard in service and hospitality compared to other former SPG hotels in China. Polite English speaking staff is a good starting point but just not enough for a Sheraton. You need people who make guests feel appreciated, who want to go the extra mile and want to make your stay memorable. Therefore there is major motivation and training needed for the staff. But it seems there is no care at higher levels. If the GM is not having the right service attitude, how can he or she expect staff to be better? All in all, an acceptable place when compared to 3 star hotels but nothing to be proud of. Unpleasant shortcomings
Philip T
01 Nov 2019 - Bisnis
This hotel is a steal. The price and luxury you receive for the price is incredible. The rooms were so comfortable as were the beds and pillows. The only issue if I do NOT like feather pillows. Should have asked for another type but did not. The breakfast buffet is UNREAL. There is a chinese section and a western selection. It is impossible to eat everything they put out. I have NEVER seen so much breakfast food in my life. If I ever get to go back to Xiamen, it is easy to say where I would stay. The customer service and ability to help was remarkable. I loved this city and the people of this hotel.
pau510
09 Apr 2015 - Bisnis
Hotelnya sudah modern sekali untuk ukuran hotel di China, standar sheraton. Lobby nya luas dan nyaman. Kamarnya pun luas dan nyaman sekali. Tiap kamar dengan tipe twin bed ukurannya queen size, bisa untuk tidur 2 orang tiap ranjangnya. Kamar bersih dan modern, setiap peralatan disediakan lengkap. Disekitar hotel terdapat beberapa toko dan restoran, sedikit berjalan juga terdapat shopping centre. Menu breakfastnya mantap. Campuran Chinese food dan Western food. Ada banyak pilihan dan sangat mengenyangkan. Rasanya juga enak untuk lidah orang luar. Overall pengalaman yang sangat menyenangkan menginap di Sheraton Xiamen.
pabions
29 Nov 2020 - Pasangan
First of all, it’s first time that I found a hotel with CrossFit area (outdoor) in fitness room. Wellness place is very well equipped. Swimming pool is quite small but can swim straight. Rooms are strangely organized with big areas for corridors, bedroom can get more space. I don’t know age of this hotel but it missing USB sockets to connect smartphones and tablets. Location is close to airport 20min and consider 30-40 minutes to city center by taxi.
Lokasi
386-1 Jiahe Road,嘉禾路386-1号
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Sheraton Xiamen Hotel?
Sheraton Xiamen Hotel beralamat di 386-1 Jiahe Road,嘉禾路386-1号
Pukul berapa waktu check-in & check-out di Sheraton Xiamen Hotel?
Waktu untuk check-in di Sheraton Xiamen Hotel adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 12:00
Apa saja fasilitas yang tersedia di Sheraton Xiamen Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Sheraton Xiamen Hotel tersedia fasilitas kolam renang?
Ya, di Sheraton Xiamen Hotel tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
AC
Pusat Kebugaran
Antar Jemput Bandara
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Ruang perawatan spa
Klub kesehatan 24-jam
Fasilitas gym
Kolam renang indoor
Ruang yoga
Lapangan golf di dalam properti
Taman
Kolam renang anak
Fasilitas Umum
ATM/bank
AC
Lift
Restoran
Porter/bell-boy
Pantai
Ruang merokok khusus
Laundromat
Hewan Peliharaan
Hewan peliharaan dibolehkan
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 787 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.0
Layanan
4.5
Nilai
4.0
Pasangan
20
Keluarga
40
Wisata sendiri
36
Berlibur dengan teman
25
Bisnis
221
jleung617
09 Okt 2020 - Berlibur dengan teman
This hotel was opened in 2006 but still in good shape. We booked a junior suite room and got upgraded to the executive suite with a bigger living room. The room was nice but maybe the carpetsand the TVs need to be upgraded It locates on the Xiamen island and not far from metro stations
peterp946
15 Nov 2019 - Bisnis
The Sheraton Xiamen is a nice hotel with some shortcomings. First impression at checkin no efforts to make you feel you are a Platinum member. Only upon asking I got confirmed that they actually know that I am a Platinum meber and that they have given already "an upgrade". In a good hotel things go differently: Upon handing out your passport, "hello Mr.xx, welcome to our hotel. As you are a Platinum member, we are happy to offer you a suite room". Then the GSM comes, introduces himself and gives you his name card. Not like this here. On my room I realized I did not get an upgrade at all. Small room with two beds instead a large double bed. Heavily used furniture. Also there was no welcome gift like some small sweets or a plate with fruits, presents former SPG hotels are providing to their best customers as a sign of appreciation. I went down to complain about the no-upgrade. This time I asked to get as suite room. Only now they actually checked its availability. You need to ask by yourself? Should it be this way? They agreed to upgrade to a junior suite room (2213) on the next day. This room was in a lot better condition. Was unhappy with the air conditioning, switched it off because not needed, but still had a strong cold air flow just above the bed right into my face all the night. The breakfast is not memorable at all. Not many choices and for long stayers it gets boring after some days. Nothing special there. The hotel seems to not be able to provide some different types of bread even. The cornflakes of low quality and zero taste. The bacon is not crispy and has a strange and bad taste, total disappointment. Juices are as cheap as possible, like sugar water with some colour. Come on! This is not Sheraton! Such low quality is absolutely unacceptable for a Sheraton hotel and I never encountered this in any Sheraton in China. The executive lounge with it's "Happy Hour" is even worse. Same bad juices and no service unless you force them to do something. Not even a "hello" or "do you like a coffee?" or similar. Tables could be cleaned and freed up for new guests instead of leaving back all and block them. Generally poor service attitude here too. In a good hotel they learn your name the first time you enter the lounge. Then they call you by your name and lead you to a free table and offer you a drink. They show care. Zero care, zero hospitality here. All in all, this hotel is by far substandard in service and hospitality compared to other former SPG hotels in China. Polite English speaking staff is a good starting point but just not enough for a Sheraton. You need people who make guests feel appreciated, who want to go the extra mile and want to make your stay memorable. Therefore there is major motivation and training needed for the staff. But it seems there is no care at higher levels. If the GM is not having the right service attitude, how can he or she expect staff to be better? All in all, an acceptable place when compared to 3 star hotels but nothing to be proud of. Unpleasant shortcomings
Philip T
01 Nov 2019 - Bisnis
This hotel is a steal. The price and luxury you receive for the price is incredible. The rooms were so comfortable as were the beds and pillows. The only issue if I do NOT like feather pillows. Should have asked for another type but did not. The breakfast buffet is UNREAL. There is a chinese section and a western selection. It is impossible to eat everything they put out. I have NEVER seen so much breakfast food in my life. If I ever get to go back to Xiamen, it is easy to say where I would stay. The customer service and ability to help was remarkable. I loved this city and the people of this hotel.
pau510
09 Apr 2015 - Bisnis
Hotelnya sudah modern sekali untuk ukuran hotel di China, standar sheraton. Lobby nya luas dan nyaman. Kamarnya pun luas dan nyaman sekali. Tiap kamar dengan tipe twin bed ukurannya queen size, bisa untuk tidur 2 orang tiap ranjangnya. Kamar bersih dan modern, setiap peralatan disediakan lengkap. Disekitar hotel terdapat beberapa toko dan restoran, sedikit berjalan juga terdapat shopping centre. Menu breakfastnya mantap. Campuran Chinese food dan Western food. Ada banyak pilihan dan sangat mengenyangkan. Rasanya juga enak untuk lidah orang luar. Overall pengalaman yang sangat menyenangkan menginap di Sheraton Xiamen.
pabions
29 Nov 2020 - Pasangan
First of all, it’s first time that I found a hotel with CrossFit area (outdoor) in fitness room. Wellness place is very well equipped. Swimming pool is quite small but can swim straight. Rooms are strangely organized with big areas for corridors, bedroom can get more space. I don’t know age of this hotel but it missing USB sockets to connect smartphones and tablets. Location is close to airport 20min and consider 30-40 minutes to city center by taxi.
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