I stayed in the hotel from 20 to 27 January 2018 to attend a seminar. As I arrived at the hotel at 7 am after an early morning flight, they could not allow me to check in as it was too early. However the friendly and helpful front desk staff arranged for me to leave my luggage with them so that I can take a 5 minutes stroll to the nearby town for breakfast.
Throughout my stay the staff was helpful. On one night, I received a pleasant surprise from a chambermaid when she left me a handwritten note and two pieces of chocolates in my room wishing me a pleasant evening. A few days later, another chambermaid was very kind and thoughtful when she actually heated up the room prior to my return. It was wonderful to come back to a warm room when it was snowing outside!
I must mentioned the very friendly and cheerful Kivi at the front desk! He helped us to book taxis on a few occasions.
Yes, will recommend this hotel to travellers coming to this area either for business or to go to the nearby Shanghai Disneyland.