EA Hotel Populus, Praha 3
EA Hotel Populus, Praha 3
EA Hotel Populus, Praha 3
EA Hotel Populus, Praha 3
EA Hotel Populus, Praha 3
+ 38 lainnya
Hotel

EA Hotel Populus

Praha 3

Review

Tripadvisor
Dari 194 review
Review yang paling membantu
halvdant
01 Jan 2020
We arrived late at night and had booked a double room. We asked the night shift receptionist to confirm double bed, he confirmed this. He was struggling to read and register one of our passports and asked to keep the passport to the next day. I never ever leave my passport with any other than my family and absolutely no strangers. He was clearly offended by my answer and commanded me down in the reception the next day. The room was like going into an institution for the elderly with old carpets, boring colours and plain walls, it was not a double bed, but a twin bedroom. We went down to the reception to get a new room and was told we are fully booked and no other rooms available, but we could just put the beds together and get a double bed. Not the same. Breakfast is included in our booking, of I had to pay for that breakfast I would have demanded a refund, it was a really bad breakfast, dry bread and not much other than ham and cheese to put on. We came back late and asked to buy something from the reception but the night watch did not have the key to open the fridge or the cabinet. That's strange, should it not be in the best interest of the hotel to sell things and not make us go over to the gas station to buy a bottle of wine and beer? If this had been another time then New Years' eve weekend I would have left and booked us another hotel. Note that the bathroom didn't have any drain and was flooded after having a shower.
Cammie G
12 Agt 2019 - Berlibur dengan teman
Incredibly unaccommodating. We have three rooms booked and asked to have one of our rooms switched with another because it smelled unbearably strong of mold and mildew. When we spoke to the front desk woman without any hesitation she replied that they were fully booked. She didn’t apologize or inquire further about our complaint. the place is rather quiet and we’ve seen almost no other guest. After going out and returning later in the evening there was substantial down pour and heavy storms. The rooms are across a court yard and so knowing we would be getting extra wet and having items to carry across with us, we asked for extra towels. The man behind the desk simply replied “No” and could not be bothered to get us any extra towels. Don’t book here if you want to be treated like more than just some vagrant who was given a bed. Piss poor old dirty hotel with rude front desk staff and no customer service skills.
Saeed A
30 Apr 2018 - Berlibur dengan teman
"Very bad experience" Terrible experience. The hotel had messed up our room reservations, which took a lot of time at arrival to resolve. And worse than that they made another mistake with our checkout date, and broke into one of our rooms while we were outside the hotel and removed our personal stuff without even contacting us!!!!! Took so much trouble with the hotel to book a new room in a different hotel for the last night. Totally dissappointed and not recommeding this hotel.
TheRobster13
08 Jan 2019 - Pasangan
Ok.. good bits.. plenty of choice with breakfast.. rooms big and clean.. Bad bits.. Very rude receptionist.. tried to make me pay for car parking when it was late on a saturday knowing that the street parking is free until Monday.. and basically looking at me like i had just killed her dog when i refused it.. When i asked her the next day how much it would be to stay another night she gave me a price 30% dearer than online.. this was by way of on a calculator thrown in my direction lol When I didnt accept she shouted as i walled away "we have big breakfast"! 🤪 The bathroom could do with a regrout.. and dont get to the "big breakfast" early because you will get yesterdays food.. also they gave us 2 beds instead of a double.. even after i asked.. both nights..
Catrinefjelldahl
29 Des 2019 - Pasangan
we slept in this hotel and checked in late at night. Upon arrival we meet a night watchman who is not very helpful and very rude. we booked a double room and got a twin room. He said he couldn't help us and was very rude. the beds were hard, the room looked like an institution not a hotel. The bathroom had no drain and the bathroom was flooded after a shower. Day # 2 we tried the breakfast which was awful. poor selection and tasteless food, the bread was like eating paper. After being out in the city we returned to the hotel to the same un pleasant night watchman. We asked if we could buy wine and beer in the cupboards and he said he didn't have a key. We walked over to the gas station and bought wine and nicely asked him to get a glass when we returned. Then he commented me (lady) to go and sit me down on the couch until he had time to help me. The customer who was in the respite when we came in had gone out. I said nicely no I do not want to wait on the sofa and was told to leave the reception. We didn't get a glass. Have not been in a hotel whit this poor service before.
Lokasi
U Stare Cihelny 2182/11, Prague, CZ
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00-00:00
Waktu check-out:
11:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat EA Hotel Populus?
EA Hotel Populus beralamat di U Stare Cihelny 2182/11, Prague, CZ
Pukul berapa waktu check-in & check-out di EA Hotel Populus?
Waktu untuk check-in di EA Hotel Populus adalah mulai dari pukul 14:00-00:00 dan waktu check-out paling lambat pukul 11:00
Apa saja fasilitas yang tersedia di EA Hotel Populus?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • tiket CLEAN
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Fasilitas
Fasilitas Populer
tiket CLEAN
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Antar Jemput Bandara
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Taman
Hewan Peliharaan
Hewan peliharaan dibolehkan
Kesehatan & Medis
tiket CLEAN
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.5
Dari 194 review
Kebersihan
4.0
Kamar
3.5
Lokasi
3.5
Layanan
3.5
Nilai
3.5
Pasangan
62
Keluarga
30
Wisata sendiri
13
Berlibur dengan teman
48
Bisnis
26
halvdant
01 Jan 2020 -
We arrived late at night and had booked a double room. We asked the night shift receptionist to confirm double bed, he confirmed this. He was struggling to read and register one of our passports and asked to keep the passport to the next day. I never ever leave my passport with any other than my family and absolutely no strangers. He was clearly offended by my answer and commanded me down in the reception the next day. The room was like going into an institution for the elderly with old carpets, boring colours and plain walls, it was not a double bed, but a twin bedroom. We went down to the reception to get a new room and was told we are fully booked and no other rooms available, but we could just put the beds together and get a double bed. Not the same. Breakfast is included in our booking, of I had to pay for that breakfast I would have demanded a refund, it was a really bad breakfast, dry bread and not much other than ham and cheese to put on. We came back late and asked to buy something from the reception but the night watch did not have the key to open the fridge or the cabinet. That's strange, should it not be in the best interest of the hotel to sell things and not make us go over to the gas station to buy a bottle of wine and beer? If this had been another time then New Years' eve weekend I would have left and booked us another hotel. Note that the bathroom didn't have any drain and was flooded after having a shower.
Cammie G
12 Agt 2019 - Berlibur dengan teman
Incredibly unaccommodating. We have three rooms booked and asked to have one of our rooms switched with another because it smelled unbearably strong of mold and mildew. When we spoke to the front desk woman without any hesitation she replied that they were fully booked. She didn’t apologize or inquire further about our complaint. the place is rather quiet and we’ve seen almost no other guest. After going out and returning later in the evening there was substantial down pour and heavy storms. The rooms are across a court yard and so knowing we would be getting extra wet and having items to carry across with us, we asked for extra towels. The man behind the desk simply replied “No” and could not be bothered to get us any extra towels. Don’t book here if you want to be treated like more than just some vagrant who was given a bed. Piss poor old dirty hotel with rude front desk staff and no customer service skills.
Saeed A
30 Apr 2018 - Berlibur dengan teman
"Very bad experience" Terrible experience. The hotel had messed up our room reservations, which took a lot of time at arrival to resolve. And worse than that they made another mistake with our checkout date, and broke into one of our rooms while we were outside the hotel and removed our personal stuff without even contacting us!!!!! Took so much trouble with the hotel to book a new room in a different hotel for the last night. Totally dissappointed and not recommeding this hotel.
TheRobster13
08 Jan 2019 - Pasangan
Ok.. good bits.. plenty of choice with breakfast.. rooms big and clean.. Bad bits.. Very rude receptionist.. tried to make me pay for car parking when it was late on a saturday knowing that the street parking is free until Monday.. and basically looking at me like i had just killed her dog when i refused it.. When i asked her the next day how much it would be to stay another night she gave me a price 30% dearer than online.. this was by way of on a calculator thrown in my direction lol When I didnt accept she shouted as i walled away "we have big breakfast"! 🤪 The bathroom could do with a regrout.. and dont get to the "big breakfast" early because you will get yesterdays food.. also they gave us 2 beds instead of a double.. even after i asked.. both nights..
Catrinefjelldahl
29 Des 2019 - Pasangan
we slept in this hotel and checked in late at night. Upon arrival we meet a night watchman who is not very helpful and very rude. we booked a double room and got a twin room. He said he couldn't help us and was very rude. the beds were hard, the room looked like an institution not a hotel. The bathroom had no drain and the bathroom was flooded after a shower. Day # 2 we tried the breakfast which was awful. poor selection and tasteless food, the bread was like eating paper. After being out in the city we returned to the hotel to the same un pleasant night watchman. We asked if we could buy wine and beer in the cupboards and he said he didn't have a key. We walked over to the gas station and bought wine and nicely asked him to get a glass when we returned. Then he commented me (lady) to go and sit me down on the couch until he had time to help me. The customer who was in the respite when we came in had gone out. I said nicely no I do not want to wait on the sofa and was told to leave the reception. We didn't get a glass. Have not been in a hotel whit this poor service before.
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