And ALL the staff, especially front desk, are helpful, polite and kind.
The hotel is well located with trams a minute away.
Breakfast is very nice with a more than decent variety of choices, for every taste.
Due to present conditions, I couldn't enjoy the spa but I will in my next trip. Yes, I intend to come back and stay here again.
You can walk to city centre in 20 minutes.
I don't give it 5 stars because little details makes a difference between good and excellent. The free WiFi is weak (unless where I stayed) and kept breaking or failing to upload pages... pity. But it's free.
There are small maintenance works that should be addressed such us the draining on the toilet sink or shower holder, stains on the walls... Takes no much time and gives better impression.
Rooms aren't big but I'm not bothered with lots of space. The bed is very comfortable and great pillows too!
Not much choice of channels in English on the TV.
Overall, I'm pleased and it's a very good value. Recommend it .