The villa had a private pool and was spacious. The mini market staff were friendly and funny. The breakfast had a good range of food with an attentive waiter! Our housekeeping manager was really nice and friendly and helpful with our questions.
However, the reception staff were extremely unhelpful, unfriendly and we found them unapproachable. We found as some of the only western tourists that we did not feel welcomed and made to be outcasts. The dinner was overcooked and the price for the quality of the dinner didn’t match. The options for food were limited and when we arrived it was not explained to us that there were other ala carte options. We tried to venture out to an outside restaurant one evening and needed to book a taxi, however after we were abruptly told by the reception staff that we needed to go and ask the people in the mini market for the taxi man we found shockingly that there was only one taxi for the resort, therefore we had to stay in the resort when we would really had rathered gone out.
This was our most expensive stay in Egypt, and it was unfortunately the worst.