Johan Spa Hotel, Kuressaare
Johan Spa Hotel, Kuressaare
Johan Spa Hotel, Kuressaare
Johan Spa Hotel, Kuressaare
Johan Spa Hotel, Kuressaare
+ 108 lainnya
Hotel

Johan Spa Hotel

Kuressaare, Kuressaare

Review

Tripadvisor
Dari 249 review
Review yang paling membantu
AnastasiaRein
17 Des 2020
Place - great. Staff - great. We had nice time there. Breakfast 10 out of 10. Room with sauna is awesome. Highly recommend. Located in the best place, quiet street inside old town. All sights are within walking distance.
deizziii
07 Des 2020
Everything is clean and as promised, but missing some thoughtful touches, friendlyness and a little spark. The room and spa could use some easy refreshing updates. We could also easily hear the party going on next door. Will try some other hotel next time.
Aleksei P
24 Nov 2020 - Bisnis
Nobody at the check-in desk at normal the evening time (19:00~20:00). Hard to find check-in location. Poorly maintained and cleaned bathroom. Cold room (it is December next week), could be better pre-heated. Narrow parking.
katerinasolo
20 Nov 2020
We booked a Deluxe Apartement for a 2-day trip to Kuressaare. I chose it because it seemed to have a cute modern design in light colors , a bathtub in the living room, and a kitchenette. Upon arrival, we realized the apartments were located in a building in the middle of the parking lot that resembles an animal barn or a garage. Basically, it is not a regular apartment/hotel building we expected (the website doesn't have any photos of this building on the website). When we entered apartment number 5 after battling the door lock, which seems to be kind of tricky and doesn't work well, everything we saw seemed to correspond to what we booked, well, until I entered the bathroom and saw several black hair strings in the sink. Needless to say, I was quite unhappy to see that. I started inspecting further and found hair on the bedsheets, stains on the floor, dust and dirt on the mirrors, walls, the kitchen table, and the bedside lamps. I also noticed the spiderwebs around on the ceiling. Then we heard our neighbors. Literally every word they said. Unfortunately, they were still speaking when we were going to sleep and as the sound isolation in the apartments is non-existent, it was really bothersome. The noise is annoying but a dirty hotel room is not something I can compromise. I took pictures and we reported the issue to the hotel receptionist. They were surprised, said they have never had these issues (after I read some comments here I know they have DEFINITELY had these issues before) and most surprisingly did not propose any solution or offer an apology. An hour later I received a phone call where they offered me a fruit plate as compensation. How is that compensation for a dirty room? In my opinion, the first thought should be to either offer another cleaning or to move rooms. Nope, we just got a plate of old fruit we did not touch. As I realized, there was no point to speak with the receptionist, I e-mailed the photos and the explanation of the issue to the hotel's salesperson Mario. Mario was extremely helpful - he offered his apology and offered to change the rooms. I proposed a partial refund and an extra cleaning instead (I did not like the other rooms and I had my doubts they would be any cleaner). Mario agreed and we got the refund for the second night and some extra cleaning. I did not want to take this issue further as I did not see the point but even the second cleaning after all of those complaints was terrible. Still dust everywhere, the bathroom was not sparkling clean and most areas were just superficially cleaned again - no hair though this time, so at least it looked cleaner. Other things worth mentioning - there is no mini bar in the apartments, the water pressure in the shower is very bad, the pillows are super thin (one pillow per person), the robes are no longer white, the airconditioner makes a constant noise, to get to the spa you need to go outside and then through the main building (didn't try it for that reason, seemed super inconvenient). I think future travelers deserve to know what situation they might end up in even though I did get a partial refund in the end. Keep in mind, I had to spend time dealing with this on my vacation, which was the last thing I wanted to do. I won't be staying at Johan Spa Hotel again and I don't see any reasons to recommend it.
TambetNugin
02 Nov 2020
Overall experience is fantastic, everything was as you would imagine when visiting a hotel-spa resort. It's a perfect getaway if you want something that is not too "noisy" - small little spa, quiet hotel, decent quality restoran etc.
Lokasi
Kauba 13
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
4 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Johan Spa Hotel?
Johan Spa Hotel beralamat di Kauba 13
Pukul berapa waktu check-in & check-out di Johan Spa Hotel?
Waktu untuk check-in di Johan Spa Hotel adalah mulai dari pukul 4 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Johan Spa Hotel?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Johan Spa Hotel tersedia fasilitas kolam renang?
Ya, di Johan Spa Hotel tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Olahraga, Spa & Rekreasi
Area piknik
Kolam renang indoor
Kolam renang outdoor
Taman
Teras atap
Kolam renang anak
Spa layanan lengkap
Hewan Peliharaan
Hewan peliharaan dibolehkan
Kesehatan & Medis
Spa
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 249 review
Kebersihan
4.5
Kamar
4.0
Lokasi
4.5
Layanan
4.5
Nilai
4.0
Pasangan
98
Keluarga
61
Wisata sendiri
5
Berlibur dengan teman
25
Bisnis
12
AnastasiaRein
17 Des 2020 -
Place - great. Staff - great. We had nice time there. Breakfast 10 out of 10. Room with sauna is awesome. Highly recommend. Located in the best place, quiet street inside old town. All sights are within walking distance.
deizziii
07 Des 2020 -
Everything is clean and as promised, but missing some thoughtful touches, friendlyness and a little spark. The room and spa could use some easy refreshing updates. We could also easily hear the party going on next door. Will try some other hotel next time.
Aleksei P
24 Nov 2020 - Bisnis
Nobody at the check-in desk at normal the evening time (19:00~20:00). Hard to find check-in location. Poorly maintained and cleaned bathroom. Cold room (it is December next week), could be better pre-heated. Narrow parking.
katerinasolo
20 Nov 2020 -
We booked a Deluxe Apartement for a 2-day trip to Kuressaare. I chose it because it seemed to have a cute modern design in light colors , a bathtub in the living room, and a kitchenette. Upon arrival, we realized the apartments were located in a building in the middle of the parking lot that resembles an animal barn or a garage. Basically, it is not a regular apartment/hotel building we expected (the website doesn't have any photos of this building on the website). When we entered apartment number 5 after battling the door lock, which seems to be kind of tricky and doesn't work well, everything we saw seemed to correspond to what we booked, well, until I entered the bathroom and saw several black hair strings in the sink. Needless to say, I was quite unhappy to see that. I started inspecting further and found hair on the bedsheets, stains on the floor, dust and dirt on the mirrors, walls, the kitchen table, and the bedside lamps. I also noticed the spiderwebs around on the ceiling. Then we heard our neighbors. Literally every word they said. Unfortunately, they were still speaking when we were going to sleep and as the sound isolation in the apartments is non-existent, it was really bothersome. The noise is annoying but a dirty hotel room is not something I can compromise. I took pictures and we reported the issue to the hotel receptionist. They were surprised, said they have never had these issues (after I read some comments here I know they have DEFINITELY had these issues before) and most surprisingly did not propose any solution or offer an apology. An hour later I received a phone call where they offered me a fruit plate as compensation. How is that compensation for a dirty room? In my opinion, the first thought should be to either offer another cleaning or to move rooms. Nope, we just got a plate of old fruit we did not touch. As I realized, there was no point to speak with the receptionist, I e-mailed the photos and the explanation of the issue to the hotel's salesperson Mario. Mario was extremely helpful - he offered his apology and offered to change the rooms. I proposed a partial refund and an extra cleaning instead (I did not like the other rooms and I had my doubts they would be any cleaner). Mario agreed and we got the refund for the second night and some extra cleaning. I did not want to take this issue further as I did not see the point but even the second cleaning after all of those complaints was terrible. Still dust everywhere, the bathroom was not sparkling clean and most areas were just superficially cleaned again - no hair though this time, so at least it looked cleaner. Other things worth mentioning - there is no mini bar in the apartments, the water pressure in the shower is very bad, the pillows are super thin (one pillow per person), the robes are no longer white, the airconditioner makes a constant noise, to get to the spa you need to go outside and then through the main building (didn't try it for that reason, seemed super inconvenient). I think future travelers deserve to know what situation they might end up in even though I did get a partial refund in the end. Keep in mind, I had to spend time dealing with this on my vacation, which was the last thing I wanted to do. I won't be staying at Johan Spa Hotel again and I don't see any reasons to recommend it.
TambetNugin
02 Nov 2020 -
Overall experience is fantastic, everything was as you would imagine when visiting a hotel-spa resort. It's a perfect getaway if you want something that is not too "noisy" - small little spa, quiet hotel, decent quality restoran etc.
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