I had a terrible time here. I was booked into the top floor, the room had no landline phone this is a necessay service in the event of emergency. The room lighting was insufficient the ceiling lights was dull and I spent 1 week (Sunday-Saturday) without my room been serviced. The shower room was impossible to move around in it was probably 80cm X 80cm no space it was so tiny in addition to the tinniness, there was no hot water for the duration of my stay, the kitchen had hot water but the shower hot water system was not working. I used the same towel/bedsheets for the entire duration of my stay there even though I was told the policy was rooms would be cleaned after 3 day for me this did not occur. However, the afternoon staff (male) was very helpful I would not recommend the accommodation to anyone unless the accommodation do improvement on its service.