I did my booking through Agoda. There were some issues and the receptionist stated that sm1 had hacked in2 system and changed prices, we were given another room after a lot of trouble with the receptionist, she showed us dormitory and a family villa worth extra $113.
And the receptionist also said I should have booked via Agoda and should had just walked in like the rest of the guests. The manager however, was okay.
Please go to some other resorts such as resort relax, tokatoka or even grand west but not this one.
Our room had broken cupboards which I forgot to take pics of. There was a dead cockroach, the light was not working on one side, tv was merely for display as the switch wasn't working and I had asked receptionist at night for sm1 to see that, the table was covered with lizard poop in the morning around 9am.
This was my 2nd time here and it's getting pathetic over the time. The iron which was shown via Agodas deal was nth like the room which we recieved.
The staffs were working without a proper uniform, cant differentiate between the staffs and other guests. I have been to Marriott and the staffs working there are very humble. This was a sudden trip and we were looking for a cheap place for photoshoot and swimming. The environment is good but the room (203) and the staffs made me question my stay.
There wasnt any greeting upon arrival and upon departure maybe because Im a local🤔