Hotel>Languedoc-Roussillon>Aude>Carcassonne>Hotel de la Cité Carcassonne-MGallery

Exterior & Views 1, Hotel de la Cité Carcassonne-MGallery, Aude

Exterior & Views 2, Hotel de la Cité Carcassonne-MGallery, Aude

Food & Drinks 3, Hotel de la Cité Carcassonne-MGallery, Aude

Bedroom 4, Hotel de la Cité Carcassonne-MGallery, Aude

Bedroom 5, Hotel de la Cité Carcassonne-MGallery, Aude

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General Info

Reviews

Location

Accommodation Policy

About

Hotel

Perfect for family & kids

Hotel de la Cité Carcassonne-MGallery

Q: What is the address of Hotel de la Cité Carcassonne-MGallery?

Hotel de la Cité Carcassonne-MGallery is located at Place Auguste Pierre Pont, La Cité, 11000

Q: What are the standard check-in & check-out times of Hotel de la Cité Carcassonne-MGallery?

The standard check-in time at Hotel de la Cité Carcassonne-MGallery is starting from 16:00-23:59 and the latest check-out time is at 12:00

Q: What are the facilities available in Hotel de la Cité Carcassonne-MGallery?

Facilities available in the hotel are (some may require extra charges): Swimming Pool, WiFi, AC, 24-hour Front Desk, Elevator

Q: Does Hotel de la Cité Carcassonne-MGallery have a swimming pool?

Yes, Hotel de la Cité Carcassonne-MGallery does have a swimming pool.

4.7/5

(101 reviews)

Carcassonne, Aude

Discount 17%

Special deal: save 15%

Start from

USD 212

/room/night

The Fun Awaits

Comfy place to relax and rechargePamper yourself with sport, spa, and recreation and a jacuzzi.

Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Nice location! Near public transportOnly 2.2 km to Carcassonne Station

Suitable for your business tripStay productive with business facilities.

Reviews

See all

4.6/5

FantasticFrom 100 reviews

5.0/512 Oct 2024

Inga • Couple Trip

Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California

5.0/59 Oct 2024

Linda M

This was my second time at the hotel. 3 nights each. I enjoyed it so much both times. I love walking around the fortress especially after the tourists depart. The hotel is truly beautiful and the staff amazing. Nenita is a wonderful masseuse. The receptionists are so helpful. I already want to return.

5.0/51 Oct 2024

Ka man carman

Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.

5.0/51 Oct 2024

anita • Couple Trip

Very good service, food and location. Comfortable room. Pretty hotel

5.0/514 Sep 2024

Josh • Family Trip

Historic hotel in village center. Housekeeping left us with no toilet paper or tissue paper and had to wait for someone to drive back to hotel at night to resupply. Otherwise a wonderful place.

5.0/514 Sep 2024

Paul • Couple Trip

Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.

5.0/511 Sep 2024

Jean • Family Trip

Great hotel in a not so convenient area

5.0/510 Sep 2024

Richard j m

Hotel maravilhoso, dentro da cidade murada. Café da manhã especial.

5.0/58 Sep 2024

Michelle

outstanding property

5.0/53 Sep 2024

Alessandro • Couple Trip

Great facilities and good location.

5.0/53 Sep 2024

Ian • Couple Trip

Location and quality . Welcoming staff truly good value

5.0/53 Sep 2024

Richard • Couple Trip

The staff was very helpful, the hotel was very clean and the room was beautiful. The only issue I would have is that the tub/shower was awkward.

5.0/51 Sep 2024

laurence • Couple Trip

Wow what an unbelievable hotel with such amazing surroundings

5.0/529 Aug 2024

Joshua • Couple Trip

We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.

5.0/57 Aug 2024

Olivia

Superbe hôtel en plein cœur de la cité médiévale. L’impression de dormir dans un château. Le personnel est à l’écoute et très agréable. Mention spéciale pour la terrasse du restaurant.

5.0/522 Jul 2024

Sasha

This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!

5.0/512 Jul 2024

Gudrun

Nydelig hotell. Uteområdet, bassenget og rommene var nydelige. Det var en flott opplevelse.

5.0/511 Jul 2024

Lorraine

Our stay here was amazing. We made a big mistake and only stayed one night. I cannot wait to go back!

5.0/511 Jul 2024

Lorraine

Our stay here was amazing. We made a big mistake and only stayed one night. I cannot wait to go back.

5.0/511 Jul 2024

Tim • Couple Trip

The gardens and surroundings were fantastic. Had a great short 4 day break. Would recommend it.

Popular Facilities

Swimming Pool

WiFi

24-hour Front Desk

Elevator

Restaurant

Children Facility

Meeting Facilities

Sports, Spa, & Recreations

Horse Riding

Pets

Pets Allowed

Kids Facilities

Babysitting or Childcare

Health & Medical

Massage

Hotel Policy

Non Smoking

Public Facilities

Air Conditioning

Public WiFi

Elevator/Lift

Restaurant

Swimming Pool

Hotel Services

Luggage Storage

Express Check-in

Package Delivery Service

24-hour Front Desk

Porter/Bellhop

Laundry Service/Dry Cleaning

Express Check-out

Hotel Safe

Multilingual Staff

Concierge Services

Other Facilities

Bar/Lounge

Fax

Audio-visual Equipment Rental

Jacuzzi

Security

Food & Drinks

Coffee Shop or Cafe

Business Facilities

Meeting Rooms

Photocopier

Business Center

Projector

In-room Facilities

Shower

Adjoining Rooms

Limited Room Service

Transportation

Bicycle Rental

Connectivity

Television

Free WiFi

Location

See maps

Place Auguste Pierre Pont, La Cité, 11000

Nearby Destinations

Medieval City

Other landmarks

247m

Carcassonne Station

Train stations

2.2km

Carcassonne Golf

Outdoor attractions

3.7km

Carcassonne

Airports

6.2km

Carcassonne Station

Train stations

2.2km

Couffoulens Station

Train stations

9.2km

Carcassonne Golf

Outdoor attractions

3.7km

Medieval City

Other landmarks

247m

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Policy

Announcement

American Express, Visa, Euro/Mastercard, Diners Club
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Check-in Procedure

Check-in16:00-23:59

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 13 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.

Deposit

Guests no need to pay a deposit at check-in.

Age

Guests of all ages are welcome to stay.

Breakfast

Breakfast is available from 06:30 - 10:00 local time.

Pets

No pets allowed.

Smoking

No smoking room.

Alcohol

No alcohol drinks allowed.

About Hotel de la Cité Carcassonne-MGallery

The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.

Frequently Asked Questions

What is the address of Hotel de la Cité Carcassonne-MGallery?

What are the standard check-in & check-out times of Hotel de la Cité Carcassonne-MGallery?

What are the facilities available in Hotel de la Cité Carcassonne-MGallery?

Does Hotel de la Cité Carcassonne-MGallery have a swimming pool?

Room Type and Price

Sun, 19 Jan 2025- Mon, 20 Jan 2025 (1 night)

1 Room, 1 Guest

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Perfect for solo trips

Best pick for you!

Classic Room, 1 King Bed, View

100% Refund & Reschedule until 18 Jan 2025

20.0m², 1 guest, 1 king bed, bathtub

Total (1 Room, 1 night)

USD 212

(after taxes: USD 234)

Classic Room, 1 King Bed, View

1/6

20m²

Free Wi-Fi

Classic Room, 1 King Bed, View

100% Refund & Reschedule until 18 Jan 2025

1 Guest

King

Breakfast not included

Free Wi-Fi

Special deal: save 15%

-17%

USD 254

USD 212

/room/night (after taxes: USD 234)

Classic Room, 1 King Bed, View

100% Refund & Reschedule until 18 Jan 2025

1 Guest

King

Breakfast (1 pax)

Free Wi-Fi

Special deal: save 15%

-17%

USD 281

USD 236

/room/night (after taxes: USD 259)

Classic Room, 1 King Bed, View

100% Refund & Reschedule until 18 Jan 2025

1 Guest

King

Breakfast & Lunch (1 pax)

Free Wi-Fi

Special deal: save 15%

-17%

USD 369

USD 309

/room/night (after taxes: USD 340)

Room CLASSIC ONE BEDROOM

1/14

Classic Room, 1 King Size Bed, View Of The Narrow City Streets

Refund & reschedule not allowed

1 Guest

King

Breakfast not included

Free Wi-Fi

USD 251

/room/night (after taxes: USD 276)

Classic Room, 1 King Size Bed, View Of The Narrow City Streets

Refund & reschedule not allowed

1 Guest

King

Breakfast not included

Wi-Fi

Pay at Hotel

USD 250

/room/night (after taxes: USD 279)

Classic Room, 1 King Size Bed, View Of The Narrow City Streets

Refund & reschedule not allowed

1 Guest

King

Breakfast (1 pax)

Wi-Fi

USD 278

/room/night (after taxes: USD 305)

CLASSIC ROOM, 1 king size bed, view of the narrow city streets

1/4

24m²

Free Wi-Fi

CLASSIC ROOM, 1 king size bed, view of the narrow city streets

Refund & reschedule not allowed

1 Guest

King

Breakfast not included

Free Wi-Fi

USD 252

/room/night (after taxes: USD 277)

CLASSIC ROOM, 1 king size bed, view of the narrow city streets

Refund & reschedule not allowed

1 Guest

King

Breakfast (1 pax)

Free Wi-Fi

USD 279

/room/night (after taxes: USD 307)

CLASSIC ROOM, 1 king size bed, view of the narrow city streets

100% Refund & Reschedule until 18 Jan 2025

1 Guest

1 King-size bed 150-183 width

Breakfast not included

Free Wi-Fi

USD 309

/room/night (after taxes: USD 343)

Superior Room, 1 King Bed, View

1/30

24m²

Free Wi-Fi

Superior Room, 1 King Bed, View

100% Refund & Reschedule until 18 Jan 2025

1 Guest

King

Breakfast not included

Free Wi-Fi

Special deal: save 15%

-17%

USD 328

USD 275

/room/night (after taxes: USD 302)

Superior Room, 1 King Bed, View

100% Refund & Reschedule until 18 Jan 2025

1 Guest

King

Breakfast (1 pax)

Free Wi-Fi

Special deal: save 15%

-17%

USD 356

USD 298

/room/night (after taxes: USD 328)

Superior Room, 1 King Size Bed, View Of Garden And Ramparts

Refund & reschedule not allowed

1 Guest

King

Breakfast not included

Wi-Fi

USD 324

/room/night (after taxes: USD 356)

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