Check in is at 1700h, that's late but ok. When we arrived at 16:40 they made us - together with many other families wait until exactly 1700h. ordnung muss sein.
You can imagine the line at 1700h too. We where two families, 5 kids in total running around with the other kids. A blast!
Our room was ready but the friends wasn't they had to wait another 30 minutes.
Part from a what I can only describe as a totally disconnected workforce, who really doesn't give a flying wazoo what you think the buildings are old, and parking is at the top of the hill. If you have kids, and luggage prepare to walk and stairs. They'll boot your car if you park in front of the reception because, ordnung muss sein.
Food was okish but service was rushed, understaffed and well, disengaged.
Overall for the price this is a run down unfriendly inconvenient place they could not pay me to stay. Could it hurt to put some lights up for your guests too? We literally are leaving a day sooner because check out is at 10am!
Only positive thing is it's only a 4 hour drive from home.