Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar, Ortenaukreis
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar, Ortenaukreis
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar, Ortenaukreis
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar, Ortenaukreis
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar, Ortenaukreis
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Hotel

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Ettenheim, Ortenaukreis

Reviews

Tripadvisor
From 761 reviews
The most helpful reviews
650fannyfran
24 Okt 2020
The rooms are very clean and the view was amazing. It's a great place for kids! Breakfast was great, staff was friendly. Definitely recommended for a nice family stay. What I did not like was the bathroom, it was way too dark, a bit too much of the knight's castle atmosphere for me. Check-in and check-out was contactless and super quick.
FloopySandlet101
05 Jul 2020
Perhaps our expectations were a bit too high of a 4-star hotel (in Germany). Perhaps. Then again, paying ~340 EUR for a room with 4 adults for one night is definitely not a low price by any means (even if it is "4-starred"). The hotel building from the outside is quite nice, giving off the feeling that it is a Spanish castle. The inside tries to mimic the feeling of being inside a Spanish castle, doing it's best to hide the fact that, well, it is a hotel. No problem there and relatively neatly done. The rooms are where our review starts to get a bit more just "acceptable". Even though due to the coronavirus the number of guests greatly dwindled, we still found some things to be not clean in the room. For example, the bedsheet cover - although it seemed washed - had smudges on it, probably from previous guests. On top, in the restaurant we experienced sometimes even borderline rude behavior and general crankiness from the service staff. All this is understandable (since wearing the masks makes everything much harder and more complicated for everyone), but still something that should not be the case for a 4-star hotel. In addition, we had the feeling that there were not enough people waiting for tables in the restaurant, but more on that in our dedicated "Castillo" review. Perhaps - if we come a second time - we will try out more of the hotel amenities or try to come through a special deal and then could give a better rating, but for the time being: don't go with high expectations and you will be fine. 3/5
Joseph9000
27 Des 2019 - Keluarga
Room was actually pretty horrible. Toilet door didn’t shut, one toilet despite this being a family room (5), and room was seriously dated and had a cold feel. Location was excellent, but the gym is a long walk under the highway to the bell rock hotel, but nice once you arrive. The Italian restaurant downstairs had some of the worst service I’ve even experienced in Germany. Very rude, arrogant, slow, not a good experience. Europa park was excellent though so still worth it. Next time we will stay at another hotel.
elock62
05 Agt 2019 - Keluarga
Very nice hotel. Very welcoming staff at the reception. Rooms are small but fonctionnal. Bathroom is a bit akward. Toilet facing a very large mirror and there is a huge step to enter the shower. Good food at the restaurants and easy access to the theme park.
Werethetrewins
20 Apr 2019 - Keluarga
Stopped here for 1 night on way from Uk to Austria Standard family room was a great size and castle themed with bunk beds that the children loved (8&2) Ate at the restaurant Castillo which was fab - all you can eat buffet and Rodizo Comfortable room Easy on site parking
Location
Europa-Park-Strasse 4/6
maps
1
Malam

About Accommodation

Check-in & check-out time
Check-in time:
3:30 PM
Check-out time:
11 AM
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
Di mana alamat Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar beralamat di Europa-Park-Strasse 4/6
Pukul berapa waktu check-in & check-out di Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?
Waktu untuk check-in di Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar adalah mulai dari pukul 3:30 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar tersedia fasilitas kolam renang?
Ya, di Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar tersedia kolam renang yang bisa kamu gunakan.
Faciliies
Popular Facilities
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Arena game center
Klub kesehatan
Kolam renang outdoor musiman
Kolam renang anak
Spa layanan lengkap
Hewan Peliharaan
Hewan peliharaan dibolehkan
Hanya anjing dan kucing yang diizinkan
Fasilitas Anak
Penitipan anak atau bayi (biaya tambahan)
Penitipan bayi atau anak
 

Reviews

Oops, there are no reviews yet
Let’s book this accommodation and leave a review after your stay.
4.5
From 761 reviews
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.5
Nilai
4.0
Pasangan
119
Keluarga
513
Wisata sendiri
5
Berlibur dengan teman
66
Bisnis
9
650fannyfran
24 Okt 2020 -
The rooms are very clean and the view was amazing. It's a great place for kids! Breakfast was great, staff was friendly. Definitely recommended for a nice family stay. What I did not like was the bathroom, it was way too dark, a bit too much of the knight's castle atmosphere for me. Check-in and check-out was contactless and super quick.
FloopySandlet101
05 Jul 2020 -
Perhaps our expectations were a bit too high of a 4-star hotel (in Germany). Perhaps. Then again, paying ~340 EUR for a room with 4 adults for one night is definitely not a low price by any means (even if it is "4-starred"). The hotel building from the outside is quite nice, giving off the feeling that it is a Spanish castle. The inside tries to mimic the feeling of being inside a Spanish castle, doing it's best to hide the fact that, well, it is a hotel. No problem there and relatively neatly done. The rooms are where our review starts to get a bit more just "acceptable". Even though due to the coronavirus the number of guests greatly dwindled, we still found some things to be not clean in the room. For example, the bedsheet cover - although it seemed washed - had smudges on it, probably from previous guests. On top, in the restaurant we experienced sometimes even borderline rude behavior and general crankiness from the service staff. All this is understandable (since wearing the masks makes everything much harder and more complicated for everyone), but still something that should not be the case for a 4-star hotel. In addition, we had the feeling that there were not enough people waiting for tables in the restaurant, but more on that in our dedicated "Castillo" review. Perhaps - if we come a second time - we will try out more of the hotel amenities or try to come through a special deal and then could give a better rating, but for the time being: don't go with high expectations and you will be fine. 3/5
Joseph9000
27 Des 2019 - Keluarga
Room was actually pretty horrible. Toilet door didn’t shut, one toilet despite this being a family room (5), and room was seriously dated and had a cold feel. Location was excellent, but the gym is a long walk under the highway to the bell rock hotel, but nice once you arrive. The Italian restaurant downstairs had some of the worst service I’ve even experienced in Germany. Very rude, arrogant, slow, not a good experience. Europa park was excellent though so still worth it. Next time we will stay at another hotel.
elock62
05 Agt 2019 - Keluarga
Very nice hotel. Very welcoming staff at the reception. Rooms are small but fonctionnal. Bathroom is a bit akward. Toilet facing a very large mirror and there is a huge step to enter the shower. Good food at the restaurants and easy access to the theme park.
Werethetrewins
20 Apr 2019 - Keluarga
Stopped here for 1 night on way from Uk to Austria Standard family room was a great size and castle themed with bunk beds that the children loved (8&2) Ate at the restaurant Castillo which was fab - all you can eat buffet and Rodizo Comfortable room Easy on site parking
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