Stayed here for one night only as we were visiting Landstuhl hospital. I booked directly with the hotel via email and received a better price than on booking.com. I would definitely recommend purchasing a good booking engine to allow people to book on your website. Sending emails and awaiting responses is not only old fashioned but also frustrating.
Anyways, we received great instruction on how to check in after hours right after reservation confirmation. We arrived super late and following the instruction it was a super easy check in even though the front desk was closed.
Room was spacious with a small fridge, iron and board, TV with awesome variety of channels (even movie channels in English ...European hotels only offer News in English so this was great), very comfortable bed, complimentary bottles of water and everything was super clean! We slept like babies :)
The reason I am rating this hotel 4 our of 5 stars is the breakfast. We paid 5euro each so I know we should not have expected much but still though....We came down for breakfast at 8:50am. There was no coffee (we had to wait to get some), only like 5 slices of cheese left, overcooked scrambled eggs, almost no cold cuts, store bought waffles (really nasty), super salty bacon,...I basically left hungry. This was really bad. I would be ashamed to serve such breakfast. Two ladies at the front desk did not even check on the food to see if anything is missing.
And this might sound silly but it would be nice if the office door would be closed during breakfast. You can see the disorganized office and employees walking back and forth and its nothing I want to see during my quiet morning time.
So in conclusion, awesome check-in, great rooms but bad breakfast.