When we wanted the same room on the other side of the building, so we would hear less of the street noise, we had to pay EUR 10 per night per room. We did this, but before we were allowed to enter the room, we had to pay for everything (more than EUR 2,000. Upgrade total was only EUR 80). It was very annoying.
Rooms were clean and staff in the bar / restaurant was very friendly.
Bed was too soft for me.
Fitness equipment was not in the hotel. You have to go 5 minutes away to a fitness centre. Not what I expected!