We stayed one night at Real Plaza Hotel Suites, as American Airlines had cancelled our original return flight, due to the coronavirus pandemic (and we were now booked on the last AA flight to Miami from Guatemala). So we could only stay one night.
We were in room 105, which is a ground floor room which faced the right side of the parking lot as you faced the hotel. This was really 2 rooms, although there was no door between the rooms. There were 2 double beds, TV, 1 comfy chair, a table and chair, a water dispenser, a fireplace, and an electronic safe.
There was no fridge in the room, and when we requested ice, only a small amount was delivered.
In the bathroom there was a shower only. The sink was a very fancy tile decorated one. But even though the toilet looked new, there was a sign saying don't put paper in the toilet.
It was a long walk through the gardens to the restaurant, but the free breakfast was good, and the nachos mixtos I had for lunch was huge. There was a noisy rooster in back of the restaurant, and moderate traffic noise could be heard there, as well.
The WiFi only works in the hallways and common courtyard area. The password is on a sign at the check-in desk.
The pool was closed for repairs, but the hot tub was available, although we didn't use it. My companion did use the spa and she said it was very good, although she had to go downstairs to use it (or after using it?). She doesn't like stairs.
We requested a fire at the agreed upon time of 8:30 PM, and they built a small fire and didn't leave much wood to keep it going for a long time. But it was nice.
The parking lot is fenced, and you have to be let in by a staff member at night. But during the day, the gate is open. I should say that all the staff we saw were friendly.
I didn't notice whether they went to check the room at check-out time, as other reviewers have noted.
We would stay here again.