Clarion Suites Roatan at Pineapple Villas, Roatán
Clarion Suites Roatan at Pineapple Villas, Roatán
Clarion Suites Roatan at Pineapple Villas, Roatán
Clarion Suites Roatan at Pineapple Villas, Roatán
Clarion Suites Roatan at Pineapple Villas, Roatán
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Aparthotel

Clarion Suites Roatan at Pineapple Villas

Roatán

Review

Tripadvisor
Dari 285 review
Review yang paling membantu
DHIIPAK
29 Mar 2020
I am still amazed at the incredible Honduran hosts during a recent stay at this fine resort while our SCUBA diving group was stranded awaiting US air carriers to get us home by orders during the corona virus outbreak. Words cannot express the class, competence, compassion professionalism and dedication of this hotel's staff. Some things I'll never forget them doing for us during our stay under FAR less than agreeable circumstances: 1. Hotel pick-up from our dive boat when we learned American airlines wouldn't be sending a plane for us to honor their return flight booking obligations... 2. Although the resort was almost empty, they kept the Herby's grill open from 11AM to 6 PM to give us lunch and dinner service 3. Arranging special grocery buying and delivery service. How they kept orders PERFECTLY tallied for over 15 separate rooms (> 200 total items was amazing). 4. Shuttle service to the only grocery and fresh produce stands open on a Sunday. 5. Special airport shuttle service for two in our group to the airport to talk to agents in person over booking problems. 6. Final airport shuttle service to airport when we finally got departure flights. In particular, Kaylon at Reception and Alberto the shuttle driver were EXCEPTIONAL--as was our housekeeper. Unfortunately as I write this the resort is probably closing for duration of the virus outbreak--and these WONDERFUL staff face layoffs. I certainly will return under better circumstances and will NEVER forget their care to us as guests. May God bless them ALL for being such good Samaritans...and that they return to work ASAP !!!
Kelly W
19 Nov 2020
Spoke Maria Nelson who emailed quote for 1 possibly 2 night stay, sister was injured in cruise, and we needed to get flights booked back to Canada. When we checked in, Maria offered a better price then originally quote (have email proof) What we were charged was: First Night was billed $139.83 US - $190.72 CDN Second night was billed $431.48US - $588.48 CDN This is absolute robbery, and being taken advantage of as a CDN citizen! I have emailed & emailed on this, and seem to be getting no where.
PKS111
25 Mar 2020
Trip interupted by Covid19 and lock down on the island for a week. Hotel staff did everything possible to make our stay here bearable. From the cleaners to the front desk and manager to the servers in the restaurant. Everyone made sure we were happy. finally back in Canada and thanks for understanding the continuous check ins and outs and to the shuttle driver for taking us for groceries and to the airport. Very nice accomidation and well worth the price. Food in the restaurant is good and protions are large. Big Key was very nice and 10 mniutes away and there were some fish so bring your snorkel gear. Really enjoyed the ability to cook some of our meals as we are not big eaters , one meal a day at the restaurant was enough. Lots to see and do on the island and having a private swimming pool in your back yard us really handy. Orviola the taxi driver is excellent and the hotel will hook you up with him. He will take you anywhere and show up 15 minutes early to pick you up when you are ready. Negotiate your rate for your trip. We felt he was fair. Has a phone with a translator on it. Works well. Recommended 2 bed 2 bath lots of room.
Handal9
19 Jan 2021 - Keluarga
We stayed there for New Year’s Eve of 2020 from Dec 31-Jan 2. The hotel took our reservation without disclosing a security deposit requirement which they communicated until the moment we’re checking in. There requested a $200+ cash security deposit to ensure we didn’t “damage anything in the rooms”. We were on an instant and hotels were booked so we had to give in and leave the money in the counter. Then, our room keys weren’t working when coming back from the NYE dinner with two elders (69 and 89) and they didn’t have anyone at the counter. Therefore, we were locked out of our rooms for almost an hour at 1 AM until the hotel manager answered his phone, opened up and reprogrammed our keys. Totally irresponsible. And lastly, they sold us breakfast for Jan 1 morning and they disclosed their kitchen staff was on leave and there was no breakfast. Technically a scam. The person at the lobby suggested we could walk 2 blocks to a gas station were a restaurant was open 😂. I wouldn’t recommend staying here. They offered no refund and they simply stopped answering messages when we weren’t conceding to their no refund policy. We stayed here because of the apparent good reputation of the hotel but their unethical business practices, not to mention irresponsible, left us with a big disappointment.
melhruby
07 Mar 2020
This hotel was extremely close to big and little french key, which we visited all the time. The hotel offers a free shuttle to the private beaches at 8,9,2pm, and 5pm everyday that normal tourists have to pay for. The hotel was super close to the islands, and was also close enough to the West End / West Bay which we visited frequently by taxi. West bay was always packed with tourists so if you like a little more quiet and relaxing atmosphere this hotel is wonderful. It's also in walking distance to a grocery store, and some fresh fruit stands. We loved our time here, staff was always helpful!! Pools were always empty. :)
Lokasi
1 Pineapple Place, French Harbour
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
11 AM
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Clarion Suites Roatan at Pineapple Villas?
Clarion Suites Roatan at Pineapple Villas beralamat di 1 Pineapple Place, French Harbour
Pukul berapa waktu check-in & check-out di Clarion Suites Roatan at Pineapple Villas?
Waktu untuk check-in di Clarion Suites Roatan at Pineapple Villas adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul 11 am
Apa saja fasilitas yang tersedia di Clarion Suites Roatan at Pineapple Villas?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Clarion Suites Roatan at Pineapple Villas tersedia fasilitas kolam renang?
Ya, di Clarion Suites Roatan at Pineapple Villas tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Antar-jemput pantai gratis
Akses langsung ke pantai pribadi
Payung pantai
TV di area umum
Berkuda
Pantai pribadi dekat properti
Meja biliar
Fasilitas gym
Menyelam
Tenis
Kolam renang outdoor
Lapangan golf di dalam properti
Berlayar
Kursi berjemur di kolam renang
Kursi berjemur di pantai
Taman
Di pantai pribadi
Spa layanan lengkap
Klub malam
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Kesehatan & Medis
Salon
Sauna
Kamar uap
Spa
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 285 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.0
Layanan
4.5
Nilai
4.5
Pasangan
82
Keluarga
88
Wisata sendiri
19
Berlibur dengan teman
35
Bisnis
23
DHIIPAK
29 Mar 2020 -
I am still amazed at the incredible Honduran hosts during a recent stay at this fine resort while our SCUBA diving group was stranded awaiting US air carriers to get us home by orders during the corona virus outbreak. Words cannot express the class, competence, compassion professionalism and dedication of this hotel's staff. Some things I'll never forget them doing for us during our stay under FAR less than agreeable circumstances: 1. Hotel pick-up from our dive boat when we learned American airlines wouldn't be sending a plane for us to honor their return flight booking obligations... 2. Although the resort was almost empty, they kept the Herby's grill open from 11AM to 6 PM to give us lunch and dinner service 3. Arranging special grocery buying and delivery service. How they kept orders PERFECTLY tallied for over 15 separate rooms (> 200 total items was amazing). 4. Shuttle service to the only grocery and fresh produce stands open on a Sunday. 5. Special airport shuttle service for two in our group to the airport to talk to agents in person over booking problems. 6. Final airport shuttle service to airport when we finally got departure flights. In particular, Kaylon at Reception and Alberto the shuttle driver were EXCEPTIONAL--as was our housekeeper. Unfortunately as I write this the resort is probably closing for duration of the virus outbreak--and these WONDERFUL staff face layoffs. I certainly will return under better circumstances and will NEVER forget their care to us as guests. May God bless them ALL for being such good Samaritans...and that they return to work ASAP !!!
Kelly W
19 Nov 2020 -
Spoke Maria Nelson who emailed quote for 1 possibly 2 night stay, sister was injured in cruise, and we needed to get flights booked back to Canada. When we checked in, Maria offered a better price then originally quote (have email proof) What we were charged was: First Night was billed $139.83 US - $190.72 CDN Second night was billed $431.48US - $588.48 CDN This is absolute robbery, and being taken advantage of as a CDN citizen! I have emailed & emailed on this, and seem to be getting no where.
PKS111
25 Mar 2020 -
Trip interupted by Covid19 and lock down on the island for a week. Hotel staff did everything possible to make our stay here bearable. From the cleaners to the front desk and manager to the servers in the restaurant. Everyone made sure we were happy. finally back in Canada and thanks for understanding the continuous check ins and outs and to the shuttle driver for taking us for groceries and to the airport. Very nice accomidation and well worth the price. Food in the restaurant is good and protions are large. Big Key was very nice and 10 mniutes away and there were some fish so bring your snorkel gear. Really enjoyed the ability to cook some of our meals as we are not big eaters , one meal a day at the restaurant was enough. Lots to see and do on the island and having a private swimming pool in your back yard us really handy. Orviola the taxi driver is excellent and the hotel will hook you up with him. He will take you anywhere and show up 15 minutes early to pick you up when you are ready. Negotiate your rate for your trip. We felt he was fair. Has a phone with a translator on it. Works well. Recommended 2 bed 2 bath lots of room.
Handal9
19 Jan 2021 - Keluarga
We stayed there for New Year’s Eve of 2020 from Dec 31-Jan 2. The hotel took our reservation without disclosing a security deposit requirement which they communicated until the moment we’re checking in. There requested a $200+ cash security deposit to ensure we didn’t “damage anything in the rooms”. We were on an instant and hotels were booked so we had to give in and leave the money in the counter. Then, our room keys weren’t working when coming back from the NYE dinner with two elders (69 and 89) and they didn’t have anyone at the counter. Therefore, we were locked out of our rooms for almost an hour at 1 AM until the hotel manager answered his phone, opened up and reprogrammed our keys. Totally irresponsible. And lastly, they sold us breakfast for Jan 1 morning and they disclosed their kitchen staff was on leave and there was no breakfast. Technically a scam. The person at the lobby suggested we could walk 2 blocks to a gas station were a restaurant was open 😂. I wouldn’t recommend staying here. They offered no refund and they simply stopped answering messages when we weren’t conceding to their no refund policy. We stayed here because of the apparent good reputation of the hotel but their unethical business practices, not to mention irresponsible, left us with a big disappointment.
melhruby
07 Mar 2020 -
This hotel was extremely close to big and little french key, which we visited all the time. The hotel offers a free shuttle to the private beaches at 8,9,2pm, and 5pm everyday that normal tourists have to pay for. The hotel was super close to the islands, and was also close enough to the West End / West Bay which we visited frequently by taxi. West bay was always packed with tourists so if you like a little more quiet and relaxing atmosphere this hotel is wonderful. It's also in walking distance to a grocery store, and some fresh fruit stands. We loved our time here, staff was always helpful!! Pools were always empty. :)
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