It was a holiday and the only thing I could book was this guest house. I thought it was okay because it was Agoda-listed and it claimed to be a hotel with one star. But when we left for sightseeing the following day, management had rented out our rooms for "short-time" customers. I should have sensed something was amiss when they did not even give us our room keys. Instead, they open the room door for you when you get in. When we got back from our tour, we found our things thrown in the hallway and people using the three rooms we had paid for. Staff tried to shoo us away at first, saying they were doing maintenance work, but the couples in our rooms only made what was happening more obvious. Good thing Agoda agreed to refund half of what we paid for, despite the hotel staff lying to Agoda, and good thing rooms opened up in a four-star hotel nearby so we were able to transfer.