That’s a great hotel, especially there are few staff which make me have a great memorable stay🥰
When I check-in, the front office staff is very friendly to explain all the hotel facilities, such as the kid playroom which is very useful for us. Also just highlight one of the front office staff call Charlie who is very nice. She understand our needs and she hear my little girl need to swim. Therefore she immediately ask if she need to help to book the swimming pool and show the way to the place.
At the night time, we have a delicious dinner at the Tai Pan with a 3 course set.
After dinner back to our room, it’s very surprisingly the birthday amenities with a personal writing card from Charlie was set into my room. That’s very touching and my little girl love the balloon setup and enjoy for the chocolate cake as well.
The other day morning, we have a rich breakfast. There is one of the staff call Clarence who is very care our comment as our seating area quit cold, he nicely ask if we need the blanket.
After checked out, we keep the luggage at Concierage then have the afternoon tea set at the Lounge. Surprisingly to see Clarence again who is arranging us a very nice table and said happy birthday to me. Also there is a happy birthday chocolate tag on our tea set.
That’s a very great trip and we will return to stay again as my little girl is very enjoyable, especially the kid room’s 👍🏻