Booked for 4 nights, Super deluxe room, left after 1. Big traveller and in no way fussy(once stayed in the worst rated room in the worst hostel in phi phi and never felt a need to write a bad review. The difference, they were honest and I knew what I was getting. But this place deserved some special recognition. This hotel was so unnecessarily bad and dishonest that each of the human senses needs its own
Emancipation session. Everything below multiply by 2 because we tried 2 rooms and same problem in each.
Vision: both rooms are actually okay structurally and have potential to be what the “completely genuine” reviews say it is. But it is absolutely filthy. Rubbish on the floor, carpets that have not been hovered since ever, built up grime on every surface that could easily have been cleaned but was not. In short, not a stain here and there, but that dirty dirt that takes effort to build.
Sound: After 12 hour travels we arrived at 2am, where we were greeted by neighbouring room literally ruffling plastic bags in the hallway and chatting with their door wide opened, like clockwork when they finished their game of ruffles at 4.00am we were greeted by a relentless thunderous roar of a water boiler which kept us company until check out the next morning.
Touch: The half a toilet roll and the towels appeared dry but had a delightful damp feel, which settled the debate on a late night shower. The sheets as I lay there fully clothed with the rustling, the roaring and the tiredness added to the experience by having crusty stains where your hand would pull the sheet to your body, which added to the macro experience.
Smell/taste: To call it just a smell is to do this odour an injustice. The stench of urine emanating from the grimy toilet was so pungent it was like you could taste it in the back of your throat, like an invisible sulphuric soup that flavored the rustling, roaring, grimey, crusty most memorable experience.
After all that, they said I wasn’t entitled to refund on early check out, even though room was definitely not the “super deluxe” it was advertised as.
Other than that it was fine.