This hotel claims to be a Four Star Property however it can't even be classified. Almost all staff is amateur. Receptionist Rano is quite rigid while offering options. When we requested to let's view rooms of different categories before finally paying for one, he was too reluctant initially, & later with a abysmal face let's do. Staff at restaurant doesn't bother even to put Cutleries over the table, much to our surprise they don't even understand a soft drink may be served in a glass with lime & ice. Curtains at places are torned, main lobby has no fan & air-conditioning, even on of the couches over there has a torn seat. Moreover how can one in hospitality sleep while some of their guests at are too hungry to sleep, they're just not bothered. This seems to be a hotel & experience too costly even for free. In no case this can be a classified hotel. Despaired 0/100.