Pahalgam has got lots of hotels as you enter the town overlooking the river.
This hotel is far away from that, you need to cross the city go through really dirty roads, till you come to an area you would hate to go where there are tons of hotels. This is one of them. Please avoid this locality itself. Almost all of the hotels in this area have the suffix "Palace" to them. Far from being a palace, these hotels have absolutely nothing to offer.
Crampy rooms, bad bathrooms (that too adjacent to each other, i.e. the next room's bathroom is adjacent to this bathroom and a glass separates them besides an exhaust fan, you can see through if you try hard or from the vent of the exhaust). We had children in the adjacent room's bathroom peeping into ours while being used. Had to shout to ward them away.
Sick, please avoid. Also avoid hotels in this area.
Prefer the ones which are located as you enter Pahalgam and before you hit the downtown. Not the ones which are after the downtown.