I was book this hotel through traveloka because i saw the facility is good and the location are near to central jakarta. But after i came to check in, the receptionist was giving a cold shoulder just because we look like a young teen. It was rude and the voice tonal was worse. The receptionist wasnt helpful at all and were ignorant toward my question(i ask whereabout the pool and they ignored me instead helping another guest although i came first).
The food was not good either, the fried rice is is bland, the chicken is a bit too softy, and the vegetables wasn't fresh. The employee is very picky towards guest, whenever they are looking a rich ones, they are very welcome and kind. But towards us, which is a young family, they are ignorant, not even a smile was given to us. I just wanted to let you know that I am very disappointed with this hotel services and suggest that you should look for another place to stay.