There's a few things I take seriously with diving. One of them is the care and treatment of the marine environment. Divers who harass wildlife, who lay down on the bottom and so forth are bad people. Businesses which support these unsustainable practices are bad businesses and don't deserve to be in business.
* comfortable beds
* decent dive boat
* good food
* lovely general staff
* lower price than other resorts
In a couple months, when the renovations are complete, and they actually have a dive centre and camera room, it will be a nice resort.
* supporting and encouraging unsustainable diving practices: instant 1-star review.
* poor training in their boat crew - they 1/4 turn valves closed, inviting an accident or death to happen.
* no steps down to the beach & boats from the resort. It's really rather dangerous! They built a weak wooden ramp, and put some wooden planks on a pile of gravel, but there is no reason for steps to not have been one of the first things they made - especially given they plan to have people going up and down every day for diving!
If you don't have good mobility, you will NEED to choose a different resort until they get this built/fixed.
* no rinse tanks for gear (yet).
* while they offer a good rate on diving their house reef (one of the reasons I picked them), the house reef is... somewhat lacking. It's not their fault, but it would have been nice to have been informed before I chose them. This about poor training with their admin staff.
* issues with arranging to get a boat from Bitung to the resort. It took several emails, and a few loud phone calls before I was picked up. Management thought it would help if they tried to blame me. I was told it would be 15 minutes, that's fine. But 2 hours waiting around and a few angry calls? No.
If all you care about is price, then use Daniel's Lagoon. If you care about how the animals in Lembeh are treated by divers, then avoid.