We recently booked the entire Guest House for a period of 10 days. After looking at lots of properties we decide on Mulyasari Guest House based on the location, size of the home and facilities provided. We wanted to feel like we had our own home in Bandung. We have lots of family in and around Bandung so we wanted a private home to have the flexibility of inviting family and friends around. We booked the home as two couples and one young child and only used the two executive rooms but during our stay with had family stay over and use the other three bedrooms.
The Guest House is located within a private complex guarded by security so it's safe and quiet. I felt that it was the perfect distance away from the city centre - close enough to ride a scooter or catch a cab (for a few bucks) into the city but far enough to avoid that heavy city traffic and allow you to explore the surrounding suburbs.
During our stay a Satpam (security guard, housekeeper, driver) who stays in a separate part of the house was present to help us with any of our needs. Our Satpams Pak Juli and Pak Erik were incredibly helpful - driving us around Bandung and out of town with our hired car, organising motor scooter hire, running small errands for us, ordering dinner and generally help with anything around the house. We are incredibly grateful to them for everything they did to make our stay in Bandung as enjoyable as possible.
I only have a few minor criticisms on the property:
- During the enquiry process we were advised that the home was fully air conditioned. It is not. Only one of the standard bedrooms is air conditioned. Although we agree Bandung is fairly cool by Indonesian standards it is still quite humid and hot for international guests who might be used to a cooler climate. I feel the owner should recognise this and supply at least portable air conditioners in each room or good quality fans in each room at the very least.
- The washing machine was not working and was not fixed during the duration of our stay. There is no dryer machine - only a clothes line. This was important to us being a family with a young child. We had to make a few runs to the laundry which is a shame because having these facilities in-house formed part of our decision to stay here.
- The oven and stove were not working and replaced only with a small singler burner stove. Because of this it wasn't easy to cook for the lot of us. Although we didn't plan to cook all the time it forced us to have take away more often.
- There were a few nights the Satpam had their friends over to hang out. It was nothing sinister...usually a game of cards, chatting and watching TV until quite late. Although they were nice people and nothing bad happened I felt uneasy about this having a young child in the house. They did stay within the separate part of the house but a few times walked into the kitchen to use the facilities. It took away from the whole point of having a 'private' home to ourselves. It's normal in Indonesian culture to gather anywhere and everywhere but for some international guests this can be intrusive.
Overall we were happy with our stay and in fact the other couple extended their stay by renting out one of the rooms for another week. We would definitely recommend others to stay here and intend to stay here on our next trip to Bandung. We hope the above criticisms are taken constructively to create a more comfortable stay in the future, especially for international guests.