We arrived about 12PM, before check-in time, but the front door was open. No one at desk and lobby empty. The maid appeared and only spoke Italian, indicating that the check-in was at 3pm. We and 2 other ladies, who had just arrived were trying to communicate to her that we should at least leave our bags in storage. She then called someone, and another woman arrived from the hotel across the street. She was speaking in Italian, and all I understood was "partir" and POLICIA! I didn't need a dictionary to understand that she threatened to call the Police if we did not leave! Then she said in perfect English, "If you don't respect the rules, I have to call the police. You cannot stay in the lobby". We didn't expect to stay in the lobby for 3 hours, just wanted to store our bags until check-in. She finally “generously" allowed us to leave the bags at the opposite hotel (4 Euros) and come back later to check in. A waste of a day. Checking out, the clerk didn't even look up from his desk, but Grunted when we dropped off the keys. Every hotel on our extensive trips to Europe has either allowed us to check in as much as 3 hours early as the rooms were readied, or, allowed us to store our bags..FOR FREE! So check the reviews. So,If you want a pretty crummy hotel, that offers NO service, and is willing to waste your whole day, then treat you like a piece of dirt upon leaving, then the City of Art Venice Lloyd hotel is for you, unless you like losing time and money, then go elsewhere!