It ist the first time, when i can not say: did i clearly liked or disliked the hotel.
I have made my choice, because i had earlier experience with NH Hotels and i hoped NH Santa Lucia will meet the certain standards of NH, to which i got used to. Unfortunately, it has not met expectations.
The good and great things were:
+ location (literally steps away from train station)
+ visual (hotel is magically photogenic, both outside and inside)
+ superb; mega bathroom (stayed at standard "new design" room). The bathroom was giant, it had giant pool-sized bathtube. It was all made up with real marble! It had rain shower and normal shower. The quality and pressure of water were perfect.
I must say, after lo-o-ong walks around Venice - this bath saved my life and well-being.
+ great quality of amenities (bath towels, bathrobes)
+ charming hotel staff (some of them looked and behaved like from the movie)
+ reasonably comfortable beds
But then there were some things, which i can not forgive to hotel, belonging to hotels chain, in year 2021:
- no Wi-Fi in the rooms (there was some network, but it is not tuned to accept any Apple device, and for my Windows laptop it only allowed 5 minutes long connection)
- TV not working
- no any tea/coffee facility in the rooms
- no any free bottle of water
- breakfasts are nothing to mention (if you got used to beautiful NH Hotels breakfasts, you will not get them here)
I dont want to make any final judgement. The hotel has its "+" and "-".
Actually it is more good, than bad.
The only advise: if you have any general expectations from "NH brand" - dont put them on this hotel, when making your choice.