Royalton Blue Waters - All Inclusive,
Royalton Blue Waters - All Inclusive,
Royalton Blue Waters - All Inclusive,
Royalton Blue Waters - All Inclusive,
Royalton Blue Waters - All Inclusive,
+ 194 lainnya
All-inclusive

Royalton Blue Waters - All Inclusive

Review

Tripadvisor
Dari 4.266 review
Review yang paling membantu
Tamika_Johnson
24 Jan 2021
I'll start by saying that if Michael Lee was not our Butler, I can't say what this experience would have been like. I also don't know if it is fair to judge this hotel due to the pandemic. In general, outside of our Butler, the service was very inconsistent. He has to swoop in and save the day multiple times -- WAY BEYOND HIS SCOPE OF WORK, to ensure we had a good time. The Caribbean restaurant that served breakfast and a dinner option was the worse when it came to service.. the food was VERY GOOD but the service = TRASH!! We did have a good experience at Hunters (Steakhouse) just across the way as well as the Italian options.. Their staff was attentive, even though busy and food was great. Another big shout out to Shane at the pool. He was the only server on the Friday we explored the pool and it was pretty well occupied.. He was cleaning up, running drink and food orders all on his own and never felt neglected. Really appreciated AnnaMaria at the Sports Bar.. who didn't tell us NO, when we asked for food outside late night but she made it happen. I also had two massages while on the property, both was very good, but no option to really enjoy the spa (ie. hot tub, calm room, etc.) What makes things complicated is when one employee says yes, we can do that for you and then the next staff member says NO.. this is why I say that the service was inconsistent. All in all, it is a beautiful property. The things I felt it was missing were more food options during "down times" and a more customer focused staff. Not sure I would stay there again considering the other options in Jamacia, but if I do, I would not do so unless Michael Lee is my butler.
Seafinder1
24 Jan 2021 - Berlibur dengan teman
This ws my second trip (after I vowed never to go again). Food was horrible, activities limited but the worst part was the customer service 0/10. Supervisor worst than the staff, they have no courtesy and made it appear as if we were beggars. Tks Berry, Shane, Romaine, shamar and odaine who tried to repair the damages. If you are accustomed to horrible customer service then royalton blue waters is the place to be. If not spend your money somewhere else.
AstraLuna
24 Jan 2021 - Berlibur dengan teman
The spa treatment was great. The Thermal energy massage was grand. Thanks Sanya, your hands are magic. Rushine thanks for arranging the appointment, you were very helpful and accomodating. An all around good experience.
couwim
23 Jan 2021 - Berlibur dengan teman
I would never ever go back to this hotel, went there for my birthday December 13,2020. Checking took 3hours, its was a group of 6 persons, no one asked us if we wanted some water much less gave us a welcome for the 3 plus hours, wanted to make a reservation for my birthday dinner they said I didn't need to make a reservation, just need to be at the restaurant before 8:30pm, about 20mins before check they informed me that the restaurant that I wanted to go to for my birthday was fully booked!!!! Like seriously? Taught i couldn't make a reservation!!!!!!! When I went the restaurant that they said was fully booked, was pretty empty!!!!!!! Food and service was a disaster, I got a pasta and a badly burnt pizza for my birthday dinner. The place is beautiful but you all need to properly train your staff, the worst birthday ever!!!!!!!!!!!!!!!
JadoreCedes
23 Jan 2021 - Berlibur dengan teman
My friend’s and I went to celebrate a birthday and just get away. At check in the diamond club manager David helped us. He had drinks prepared for us while each person in our party was taken care of. Our butlers Ardley and Shawn went above and beyond. No matter where we were on the resort they would show up with fresh fruit and beverages. We wanted for nothing. At the birthday girl’s Culinary Experience private dinner, Ardley pulled out his guitar and sang for her. It was truly an unforgettable experience. Covid restrictions were in place throughout the resort making us feel at ease. Temperatures taken before entering restaurants and hand sanitizer was literally at every turn. Staff wore masks the entire time. Cleaning was above reproach and our rooms were spotless. Due to the current situation we were unable to visit all of the restaurants and bars which is understandable. We were made aware that certain parts of the resort wouldn’t be at our access due to reduced occupancy and staffing. Aside from that, we had an amazing time and it honestly was due to the superior service we received. From the Vibes team, the fitness experts (Abigail and Phillip), the beach attendant George, and many more, you really made our trip. We are grateful for you. We’ll definitely be returning to visit you soon!
Lokasi
Highway A1, Mountain Spring
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
3 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Royalton Blue Waters - All Inclusive?
Royalton Blue Waters - All Inclusive beralamat di Highway A1, Mountain Spring
Pukul berapa waktu check-in & check-out di Royalton Blue Waters - All Inclusive?
Waktu untuk check-in di Royalton Blue Waters - All Inclusive adalah mulai dari pukul 3 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Royalton Blue Waters - All Inclusive?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Royalton Blue Waters - All Inclusive tersedia fasilitas kolam renang?
Ya, di Royalton Blue Waters - All Inclusive tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Olahraga, Spa & Rekreasi
Seluncuran air
Sungai malas
Waterpark
Lapangan tenis outdoor
Taman
Klub kesehatan
Kolam renang anak
Spa layanan lengkap
Klub malam
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Fasilitas Anak
Penitipan anak/kegiatan anak dengan pengawasan
Penitipan anak atau bayi (biaya tambahan)
Penitipan bayi atau anak
Klub anak (gratis)
Klub anak
Penitipan/kegiatan anak berpengawas (biaya tambahan)
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.5
Dari 4.266 review
Kebersihan
4.5
Kamar
4.5
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
1.0K
Keluarga
2.1K
Wisata sendiri
38
Berlibur dengan teman
670
Bisnis
71
Tamika_Johnson
24 Jan 2021 -
I'll start by saying that if Michael Lee was not our Butler, I can't say what this experience would have been like. I also don't know if it is fair to judge this hotel due to the pandemic. In general, outside of our Butler, the service was very inconsistent. He has to swoop in and save the day multiple times -- WAY BEYOND HIS SCOPE OF WORK, to ensure we had a good time. The Caribbean restaurant that served breakfast and a dinner option was the worse when it came to service.. the food was VERY GOOD but the service = TRASH!! We did have a good experience at Hunters (Steakhouse) just across the way as well as the Italian options.. Their staff was attentive, even though busy and food was great. Another big shout out to Shane at the pool. He was the only server on the Friday we explored the pool and it was pretty well occupied.. He was cleaning up, running drink and food orders all on his own and never felt neglected. Really appreciated AnnaMaria at the Sports Bar.. who didn't tell us NO, when we asked for food outside late night but she made it happen. I also had two massages while on the property, both was very good, but no option to really enjoy the spa (ie. hot tub, calm room, etc.) What makes things complicated is when one employee says yes, we can do that for you and then the next staff member says NO.. this is why I say that the service was inconsistent. All in all, it is a beautiful property. The things I felt it was missing were more food options during "down times" and a more customer focused staff. Not sure I would stay there again considering the other options in Jamacia, but if I do, I would not do so unless Michael Lee is my butler.
Seafinder1
24 Jan 2021 - Berlibur dengan teman
This ws my second trip (after I vowed never to go again). Food was horrible, activities limited but the worst part was the customer service 0/10. Supervisor worst than the staff, they have no courtesy and made it appear as if we were beggars. Tks Berry, Shane, Romaine, shamar and odaine who tried to repair the damages. If you are accustomed to horrible customer service then royalton blue waters is the place to be. If not spend your money somewhere else.
AstraLuna
24 Jan 2021 - Berlibur dengan teman
The spa treatment was great. The Thermal energy massage was grand. Thanks Sanya, your hands are magic. Rushine thanks for arranging the appointment, you were very helpful and accomodating. An all around good experience.
couwim
23 Jan 2021 - Berlibur dengan teman
I would never ever go back to this hotel, went there for my birthday December 13,2020. Checking took 3hours, its was a group of 6 persons, no one asked us if we wanted some water much less gave us a welcome for the 3 plus hours, wanted to make a reservation for my birthday dinner they said I didn't need to make a reservation, just need to be at the restaurant before 8:30pm, about 20mins before check they informed me that the restaurant that I wanted to go to for my birthday was fully booked!!!! Like seriously? Taught i couldn't make a reservation!!!!!!! When I went the restaurant that they said was fully booked, was pretty empty!!!!!!! Food and service was a disaster, I got a pasta and a badly burnt pizza for my birthday dinner. The place is beautiful but you all need to properly train your staff, the worst birthday ever!!!!!!!!!!!!!!!
JadoreCedes
23 Jan 2021 - Berlibur dengan teman
My friend’s and I went to celebrate a birthday and just get away. At check in the diamond club manager David helped us. He had drinks prepared for us while each person in our party was taken care of. Our butlers Ardley and Shawn went above and beyond. No matter where we were on the resort they would show up with fresh fruit and beverages. We wanted for nothing. At the birthday girl’s Culinary Experience private dinner, Ardley pulled out his guitar and sang for her. It was truly an unforgettable experience. Covid restrictions were in place throughout the resort making us feel at ease. Temperatures taken before entering restaurants and hand sanitizer was literally at every turn. Staff wore masks the entire time. Cleaning was above reproach and our rooms were spotless. Due to the current situation we were unable to visit all of the restaurants and bars which is understandable. We were made aware that certain parts of the resort wouldn’t be at our access due to reduced occupancy and staffing. Aside from that, we had an amazing time and it honestly was due to the superior service we received. From the Vibes team, the fitness experts (Abigail and Phillip), the beach attendant George, and many more, you really made our trip. We are grateful for you. We’ll definitely be returning to visit you soon!
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