Hotel New Station, Matsumoto
Hotel New Station, Matsumoto
Hotel New Station, Matsumoto
Hotel New Station, Matsumoto
Hotel New Station, Matsumoto
+ 84 lainnya
Hotel

Hotel New Station

Matsumoto

Review

Tripadvisor
Dari 164 review
Review yang paling membantu
SerHwee
24 Mar 2019 - Keluarga
We drove and need the staff to guide us to the car park which is a distance away. The young man was very helpful and can speak English. We found our room was stuffy as aircon only provides heater. The same young man that speak English came to our room and help us to open the window and taught us how to open and close the window so that we control the cool air circulation. Thumbs up for the service. As for the sound of the train sound, the track is just behind our room. The sound was still bearable.For the first night we walk to eat Ippudo (ramen), which was very good and nearby. The hotel public bath with hot water was also very good, which is at 7 floor. Would recommend.
Michael H
12 Okt 2019
Convenient location, just couple minutes walk from Matsumoto station exit. Plenty of restaurants and convenience stores nearby, in neighborhood and station. 15-20 minutes walk to Matsumoto Castle. Staff was welcoming and friendly, capable enough in English without reticence. Room was typical Japanese business hotel -- even a bit smaller (at least with our double bed); not much floor space or space for bags/luggage. Although well-appointed, bathroom also on small side -- watch your elbows in the shower! No counter or much space for your bath toiletries.
BinColorado
30 Okt 2018 - Pasangan
We selected this because it was near the station, moderately priced, and most importantly it had a room for the night we needed it. Walking into the room was a pleasant surprise. It had more space than places that cost a good deal more. The negatives were the window covers - blinds that we could not pull up but only adjust the angle to get more or less light. That was a shame because there was a nice sunset visible (striped). Windows did not open. The climate control was not effective (or we did not use it correctly) so that we got too much warm air for good sleeping. I would stay again but probably would look elsewhere first. It is very handy to the train station, and they were good about keeping our luggage both before we checked in and after we checked out. This might qualify as a budget hotel, though I have rated it mid range. It cost half as much as most others we visited during two weeks.
NyaNya24
24 Nov 2018 - Wisata sendiri
Booked a non-smoking room for 2 nights but as soon as I checked into my room, I could smell cigarette through the ventilation and despite turning heater off. As I'm slightly asthmatic and can't breathe well if cigarette smell presents, I went to the reception straight away and explained, but the manager didn't believe me. I asked him to come to my room and even though there was still strong smell of cigarette in the corridor and in the room, he denied he could smell it and was reluctant to do anything. I even asked him if other rooms on the floor were smoking rooms and he said no. Though he would not barge at first, I kept on insisting on a room change and he finally gave in. I always thought Japanese strides to provide exceptionally customer service but clearly not in this hotel coz I was treated with such mistrust and rudeness. This was by far the worst hotel experience I ever had in Japan! Luckily the air was fine after changing to a different floor, or otherwise I'd have to find a different hotel to stay and probably wouldn't get my money back as I booked directly on the hotel website. The other thing I didn't like was that I had to hand them the room key whenever I went out. This felt like they can't trust their hotel guests enough to let them keep the keys. I can understand that if I was staying at a local's home or in the older ryokan where the room door is not always secured, but this is meant to be a hotel? I also found the room quite dusty and outdated as well. Not somewhere I would recommend or stay again. So why didn't I rate it 1 star? That's because the breakfast staff were actually friendly and professional, much more polite than their main reception staff and also for the fact that it's located very close to the train station. If you are thinking about staying at this hotel, I would recommend you to compare other options before making your decision. There were a few other budget hotels nearby that's worth checking out.
JacquiR215
18 Mei 2019 - Pasangan
Had a fantastic experience at this hotel. The room was very clean, comfortable and great value. The staff were absolutely lovely. They went above and beyond to make us feel welcome and helped us with anything we needed. They are also proficient in English language. Highly recommended.
Lokasi
1-1-11 Chuo,松本市中央1-1-11
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
15:00
Waktu check-out:
10:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Hotel New Station?
Hotel New Station beralamat di 1-1-11 Chuo,松本市中央1-1-11
Pukul berapa waktu check-in & check-out di Hotel New Station?
Waktu untuk check-in di Hotel New Station adalah mulai dari pukul 15:00 dan waktu check-out paling lambat pukul 10:00
Apa saja fasilitas yang tersedia di Hotel New Station?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
  • Spa
Fasilitas
Fasilitas Populer
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Fasilitas Anak
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Hewan peliharaan dibolehkan
Fasilitas Umum
Lift
Restoran
Ruang merokok khusus
Mesin penjual otomatis
Laundromat
Surat kabar gratis di lobi
Layanan Hotel
Penitipan bagasi
Layanan penyewaan sepeda
Resepsionis 24 jam
Layanan laundry/dry cleaning
Staf multibahasa
 

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
4.0
Dari 164 review
Kebersihan
4.0
Kamar
3.0
Lokasi
4.5
Layanan
4.0
Nilai
4.0
Pasangan
53
Keluarga
30
Wisata sendiri
46
Berlibur dengan teman
7
Bisnis
24
SerHwee
24 Mar 2019 - Keluarga
We drove and need the staff to guide us to the car park which is a distance away. The young man was very helpful and can speak English. We found our room was stuffy as aircon only provides heater. The same young man that speak English came to our room and help us to open the window and taught us how to open and close the window so that we control the cool air circulation. Thumbs up for the service. As for the sound of the train sound, the track is just behind our room. The sound was still bearable.For the first night we walk to eat Ippudo (ramen), which was very good and nearby. The hotel public bath with hot water was also very good, which is at 7 floor. Would recommend.
Michael H
12 Okt 2019 -
Convenient location, just couple minutes walk from Matsumoto station exit. Plenty of restaurants and convenience stores nearby, in neighborhood and station. 15-20 minutes walk to Matsumoto Castle. Staff was welcoming and friendly, capable enough in English without reticence. Room was typical Japanese business hotel -- even a bit smaller (at least with our double bed); not much floor space or space for bags/luggage. Although well-appointed, bathroom also on small side -- watch your elbows in the shower! No counter or much space for your bath toiletries.
BinColorado
30 Okt 2018 - Pasangan
We selected this because it was near the station, moderately priced, and most importantly it had a room for the night we needed it. Walking into the room was a pleasant surprise. It had more space than places that cost a good deal more. The negatives were the window covers - blinds that we could not pull up but only adjust the angle to get more or less light. That was a shame because there was a nice sunset visible (striped). Windows did not open. The climate control was not effective (or we did not use it correctly) so that we got too much warm air for good sleeping. I would stay again but probably would look elsewhere first. It is very handy to the train station, and they were good about keeping our luggage both before we checked in and after we checked out. This might qualify as a budget hotel, though I have rated it mid range. It cost half as much as most others we visited during two weeks.
NyaNya24
24 Nov 2018 - Wisata sendiri
Booked a non-smoking room for 2 nights but as soon as I checked into my room, I could smell cigarette through the ventilation and despite turning heater off. As I'm slightly asthmatic and can't breathe well if cigarette smell presents, I went to the reception straight away and explained, but the manager didn't believe me. I asked him to come to my room and even though there was still strong smell of cigarette in the corridor and in the room, he denied he could smell it and was reluctant to do anything. I even asked him if other rooms on the floor were smoking rooms and he said no. Though he would not barge at first, I kept on insisting on a room change and he finally gave in. I always thought Japanese strides to provide exceptionally customer service but clearly not in this hotel coz I was treated with such mistrust and rudeness. This was by far the worst hotel experience I ever had in Japan! Luckily the air was fine after changing to a different floor, or otherwise I'd have to find a different hotel to stay and probably wouldn't get my money back as I booked directly on the hotel website. The other thing I didn't like was that I had to hand them the room key whenever I went out. This felt like they can't trust their hotel guests enough to let them keep the keys. I can understand that if I was staying at a local's home or in the older ryokan where the room door is not always secured, but this is meant to be a hotel? I also found the room quite dusty and outdated as well. Not somewhere I would recommend or stay again. So why didn't I rate it 1 star? That's because the breakfast staff were actually friendly and professional, much more polite than their main reception staff and also for the fact that it's located very close to the train station. If you are thinking about staying at this hotel, I would recommend you to compare other options before making your decision. There were a few other budget hotels nearby that's worth checking out.
JacquiR215
18 Mei 2019 - Pasangan
Had a fantastic experience at this hotel. The room was very clean, comfortable and great value. The staff were absolutely lovely. They went above and beyond to make us feel welcome and helped us with anything we needed. They are also proficient in English language. Highly recommended.
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